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The Empress Hotel Chiang Mai

4.0 star property
Family-friendly hotel with outdoor pool, connected to the convention center, near Chiang Mai Night Bazaar

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Empress Hotel Chiang Mai

Property grounds
Outdoor pool
Executive Suite
Interior entrance
Outdoor pool
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Gym
    Gym
  • Pool
    Pool
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • In-room childcare
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
The price is CA $113
CA $134 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Bathrobes
Private bathroom
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Rainfall showerhead
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Bidet
Private bathroom
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Rainfall showerhead
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Property entrance
Empress Premier Hotel
Pool
Spa
Airport transfer
Free parking
9.6 out of 10, Exceptional, (247)
The price is CA $150
CA $178 total
includes taxes & fees
Nov 29 - Nov 30
Empress Premier Hotel
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About the area

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Riverside - 4 min walk
  • Chiang Mai Night Bazaar - 16 min walk
  • Tha Phae Gate - 4 min drive
  • Warorot Market - 4 min drive
  • Sunday Walking Street Market - 5 min drive

Getting around

  • Chiang Mai Intl. Airport (CNX) - 18 min drive
  • Chiang Mai Railway Station - 12 min drive
  • Saraphi Station - 19 min drive
  • Lamphun Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cherie cafe - ‬3 min walk
  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬3 min walk
  • ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk
  • ‪ป.ปองอาหารตามสั่ง - ‬3 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk

About this property

The Empress Hotel Chiang Mai

The Empress Hotel Chiang Mai is just 4.5 mi (7.2 km) from the airport and offers a shuttle (available on request). Guests can indulge in massages, and Chao Nang Coffee Shop, one of 2 restaurants, serves Thai cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Thai

At a glance

Hotel size

  • 375 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking

Transfers

  • Airport shuttle from 6 AM to midnight*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chao Nang Coffee Shop - This coffee shop specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.
Panda Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 450 for adults and THB 450 for children
  • Airport shuttle service is offered for an extra charge of THB 250 per person (one-way)
  • Late check-out can be arranged for an extra charge of THB 500 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 850.0 per night
  • Airport shuttle for children between the ages of 4 and 12 costs THB 250 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

Does The Empress Hotel Chiang Mai offer free cancellation for a full refund?
Yes, The Empress Hotel Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Empress Hotel Chiang Mai?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Empress Hotel Chiang Mai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Empress Hotel Chiang Mai?
Yes, there's free self and extended parking.
Is airport shuttle service offered by The Empress Hotel Chiang Mai?
Yes, an airport shuttle is available from 6 AM to midnight on request. The charge is THB 250 per person one-way.
What are the check-in and check-out times at The Empress Hotel Chiang Mai?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge of THB 500 (subject to availability). Express check-in is available.
What is there to do at The Empress Hotel Chiang Mai and nearby?
The Empress Hotel Chiang Mai has 2 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near The Empress Hotel Chiang Mai?
Yes, there are 2 onsite restaurants, featuring Thai cuisine.
What's the area around The Empress Hotel Chiang Mai like?
The Empress Hotel Chiang Mai is in Chang Khlan, a short 16-minute walk from Chiang Mai Night Bazaar and 4 minutes' walk from Riverside.

The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staffRoomBreakfastMarketValueWalkingBedGiftsFoodCoffee

What guests liked

  • The breakfast buffet was delicious and offered a variety of options, including vegan choices, with friendly and attentive staff. (15 reviews)
  • The pool was very nice and a great spot for a morning swim before breakfast. (4 reviews)
  • The property offers a great location near restaurants, shops, and a comfortable breakfast buffet with vegan options. (3 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Ariel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

We booked 5 nights but when we arrived, we realized the hotel was not located in a good area for walking around and shopping. We left after the first night. This was back in May and I STILL have not received my refund for the 4 nights despite bringing this to the hotels attention multiple times and getting no response.
Caitlyn, 5-night family trip
Verified Expedia guest review

8/10 Very good

Great service, excellent breakfast. I only had one problem and that was the price they charged for an international call. It was not expensive then the room.
David, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excelllent
Jacqueline, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent services and high class hotel. My favourite place to stay.
Jacqueline, 2-night family trip
Verified Expedia guest review

8/10 Very good

Larry, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Pound for £ , this has got to be one of the best hotels I’ve stayed in. The room was voluminous The hotel has a large swimming pool. £41 a nigh including breakfast!
Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Marvelous!
Beautiful inside out. Wonderful upgraded, excellent cleanliness. Amazed by welcome and complimentary gifts. Enjoying the Western and Thai breakfast. Friendly staff and prompt response.
Aye Aye, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Booked Empress for my stay in chiang Mai, property was closed, was accommodated at Empress Premier, and my room type upgraded Check in was efficient, then handed a welcome package consisting of evian (1.5 ltr) fruit juice, nuts, cookies and chocolate. The team were friendly, the manager at the front desk remembers guest names and greets you by name. Breakfast buffet was good, with good coffee!!! Only down side is a bit of a walk to the main town area but plenty of tuks available, on the positive makes it a good quiet location for peaceful nights. Night Market 10 mins way by foot .
Helen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent! Highly recommended.
Jacqueline, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Racquel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I had some issues related to my being sloppy, but Paul and the staff made it all good in a very timely manner! Thanks for the great stay.
Julius, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The service was EXCELLENT! The staff is very friendly and cozy. The only thing I didn’t like was that there were ants in our room. But I’m guessing that’s because we ate there. Me and my husband loved it and would definitely recommend to our friends.
Elayne, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Review
Nice hotel. Very polite service and good pirce
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rayner, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended. Excellent services and amazing place to stay with family and friends. Peaceful and friendly atmosphere.
Jacqueline, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Stayed at the Empress Hotel every time I come to Chiang Mai
an pang, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Meet most of our expectations and the VIP upgrad were excellent
Douglas, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The cleanliness is tops! The amenities were superior! It was a very enjoyable stay. I would highly recommend this hotel.
Javier, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It is a little isolated in that there are not a lot of restaurants in the immediate area.
GERALD, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice and clean. Rooms were spacious. A nice welcome package when you register. Great breakfast buffet. Clean pool.
Julie Ann, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sunee, 3-night trip
Verified Expedia guest review

8/10 Very good

Hotel was very nice and the upgrade we received was great. The only knock or issues I had was the Air Conditioner did not do well at night and the shampoo and soap was tiny little bottles. Not enough to wash one person much less two
Randall, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quite, easy access
Bounkeo, 1-night romance trip
Verified Orbitz guest review

8/10 Very good

Staff members entered my room here while I was gone with do not disturb sign on door took a bottle of alcohol from bar area and entered private space with all my belongings this is unexcusable unexceptionable and down right wrong to enter a guests room that has a do not disturb sign on the door take liquor from bar area I have been sober for going on 4 years Do not trust or stay at this place under any circumstances.
Verified Expedia guest review