I used to love this property when it was the southern sun. But it has gone down. For $200 a night it is not worth it, there are far better hotels in this area.
We were assigned a room and we could see a filthy back of a building, and could see people taking showers. We asked to be moved, the next room had broken sockets, looks nothing like the picture online. Everything worn out.
Anyways we chose to stay as we were not spending much time in the room. One morning we ordered tea and coffee to the room and it took 40 minutes. Last night I ordered fish soup, they brought me chicken soup, I sent it back and it took in total almost 2 hours and I had to cancel it as it was late to eat.
I had to call the duty manager as I saw under the bed, they had not cleaned under the bed for months, the dust, dirt and grime was unbelievable. I refused to move rooms as I saw this on the last night. I asked them to send a cleaner, they did their best but I advised them to deep clean that room once we left.
At check out I was given a bill for an airport transfer when I had my own company driver.
The whole experience was awful. I do not know what has happened since southern sun left. But they need to pay serious attention. I was so disappointed.