Waldorf Astoria Chicago

Luxury hotel with full-service spa, connected to a shopping center, near Oak Street

Choose dates to view prices

Waldorf Astoria Chicago offers a fantastic location, putting you just a 5-minute walk from Michigan Avenue and Oak Street. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and American cuisine is served at Brass Tack, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Chicago Station (Red Line) is 6 minutes and Clark-Division Station is 10 minutes.

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Health club
  • Valet parking
  • 24-hour room service
  • Babysitting
  • Business center

For families (6)

  • Babysitting (surcharge)
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
CA $739
CA $879 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Showing 21 of 21 rooms
A cityscape with high-rise buildings, a mix of architectural styles, and a clear sky.
A hotel room with two beds, a large abstract painting on the wall, a TV, and a dresser.
A bed with white linens and a dark headboard, positioned in front of a large abstract painting with red and brown tones.
A close-up of a white cabinet with multiple drawers and metallic handles.

Deluxe Double Room, 2 Queen Beds

Exceptional
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet
A modern bathroom with two sinks, a large mirror, and a towel rack.
A modern bathroom with a marble shower, a large mirror, and a vanity with a sink.
A hotel room with a large bed, a desk with a lamp, a chair, and a large abstract painting on the wall.
A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through the window.

Superior Room, 1 King Bed

Wonderful
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
A bathroom with a marble sink, three framed abstract artworks, a towel rack, and a soap dispenser.
A modern living room with a fireplace, a flat-screen TV, and a dining area with a lamp.
A hotel room with a bed, a desk with a chair, a round table with a vase, and a large painting on the wall.
A couple in a hotel room with a fireplace, a tray of breakfast, and a bed.

Deluxe Room, 1 King Bed, Fireplace

Exceptional
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
A modern bathroom with two sinks, a large mirror, and a towel rack.
A modern hotel room with a large bed, a desk, a chair, and a view of the city.
A hotel room with a sofa, armchair, and a small table with a lamp. There is a TV mounted on the wall and a window with curtains.
A breakfast table with croissants, scrambled eggs, toast, and fruit salad.

Suite, 1 Bedroom (One Bedroom Suite)

Exceptional
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet
A modern bathroom with two sinks, a large mirror, and a towel rack.
A modern hotel room with a large bed, a desk, and a large abstract painting on the wall.
A modern hotel room with a grey wall, a round table with a lamp, two armchairs, a red sofa, and a small round table with a book and flowers.
A modern kitchen with a black countertop, white cabinets, a large mirror, and a view of the city through a balcony.

Premium Suite, 1 King Bed with Sofa bed, Corner (Gold Coast Corner Suite)

  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet
A modern bathroom with two sinks, a large mirror, and a towel rack.
A balcony with a view of tall buildings, a chair, and a table with a vase of flowers.
A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through the window.
A couple toasting with champagne and orange juice at a breakfast table with a floral centerpiece and a plate of fruit.

Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

Exceptional
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet
A cityscape with high-rise buildings, a mix of architectural styles, and a clear sky.
A hotel room with a large bed, a desk, a TV, and a window with a view of buildings.
A modern hotel room with a black granite countertop, a large mirror, a sofa, a red chair, and a framed picture on the wall.
A modern hotel room with a fireplace, a flat-screen TV mounted above it, a comfortable sofa, a red armchair, and a small table with a lamp and decorative items.

Junior Suite, 1 King Bed

Exceptional
  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet
A modern bathroom with a toilet, a handrail, a sink with a mirror, and a marble floor.
A modern hotel room with a large bed, two bedside tables with lamps, a round coffee table, and a black sofa.
A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a small bench.
A breakfast plate with toast, scrambled eggs, and lobster.

Suite, 2 Bedrooms, Corner

  • City view
  • 141 sq m
  • Sleeps 8
  • 2 King Beds
  • Free wired internet
A bathroom with a shower, toilet, and grab bars.
A hotel room with two beds, a large abstract painting on the wall, a TV, and a dresser.
A close-up of a woven fabric with a textured pattern.
A modern bathroom with a walk-in shower, a bathtub, and marble walls.

Deluxe Room, 2 Queen Beds (Roll-in Shower)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet
A modern bathroom with a marble floor, a large mirror, a toilet, and a shower area.
A modern hotel room with a large bed, a desk, and a large abstract painting on the wall.
A hotel room with a sofa, armchair, and a small table with a lamp. There is a TV mounted on the wall and a window with curtains.
A breakfast table with croissants, scrambled eggs, toast, and fruit salad.

Suite, 1 King Bed with Sofa bed (One Bedroom Suite, Roll-In Shower)

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet
A cityscape with high-rise buildings, a mix of architectural styles, and a clear sky.
A high-rise building with a view of a cityscape through a balcony railing.
A modern hotel room with a large bed, two bedside tables with lamps, a round coffee table, and a black sofa.
A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a small bench.

Presidential Suite, 1 King Bed (Roll-in Shower)

  • City view
  • 198 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free wired internet
A modern bathroom with a marble floor, a large mirror, a toilet, and a shower area.
A hotel room with a large bed, a desk, a TV, and a window with a view of buildings.
A hotel room with a large bed, a flat-screen TV, a fireplace, and a balcony with a view.
A modern hotel room with a black granite countertop, a large mirror, a sofa, a red chair, and a framed picture on the wall.

Junior Suite, 1 King Bed, Accessible

  • 56 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet
A modern bathroom with a toilet, a handrail, a sink with a mirror, and a marble floor.
A balcony with two chairs and a small table, a vase with red flowers, and a cityscape view.
A modern hotel room with a large bed, a desk, and a large abstract painting on the wall.
A modern kitchen with a black countertop, white cabinets, a large mirror, and a view of the city through a balcony.

Premium Suite, 1 King Bed with Sofa bed (Gold Coast Corner, Roll-in Shower)

  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet
A modern bathroom with a large bathtub, a shower, and a toilet.
A modern hotel room with a large bed, a desk, and a large abstract painting on the wall.
A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through the window.
A breakfast table with croissants, scrambled eggs, toast, and fruit salad.

Deluxe Suite, 1 King Bed with Sofa bed (One Bedroom Deluxe, Roll-in Shower)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet
A modern bathroom with a walk-in shower, a bathtub, and marble walls.
A hotel room with a large bed, a flat-screen TV, a fireplace, and a balcony with a view.
A hotel room with a bed, a desk with a chair, a lamp, and a framed artwork on the wall.
A hotel room with a bed, a TV mounted on the wall, a fireplace, and a balcony with a table and chairs.

Premium Room, 1 King Bed, Terrace (Roll-In Shower)

Wonderful
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
A cityscape with high-rise buildings, a mix of architectural styles, and a clear sky.
A modern living room with a fireplace, a flat-screen TV, and a dining area with a lamp.
A modern hotel room with a large bed, a desk, and a large abstract painting on the wall.
A hotel room with a large bed, a desk with a lamp, a chair, and a large abstract painting on the wall.

Deluxe Room, 1 King Bed (Roll-In Shower)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
A modern bathroom with a walk-in shower, a bathtub, and marble walls.
A balcony with a chair and a vase of flowers, overlooking a cityscape with tall buildings.
A hotel room with a bed, a desk with a chair, a lamp, and a framed artwork on the wall.
A hotel room with a bed, a TV mounted on the wall, a fireplace, and a balcony with a table and chairs.

Premium Room, 1 King Bed, Terrace (Roll-In Shower)

Exceptional
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
A modern bathroom with a marble floor, a large mirror, a toilet, and a shower area.
A hotel room with a large bed, a desk with a lamp, a chair, and a large abstract painting on the wall.
A modern hotel room with a large bed, a desk, and a large abstract painting on the wall.
A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through the window.

Superior Room, 1 King Bed (Roll-In Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
A cityscape with high-rise buildings, a mix of architectural styles, and a clear sky.
A hotel room with a large bed, two bedside tables with lamps, a headboard, a framed picture on the wall, and a patterned curtain.
A modern hotel room with a large bed, bedside tables with lamps, a desk with a mirror, and a TV mounted on the wall.
A modern living room with a sofa, coffee table, and chairs, a kitchen area with wooden cabinets, and a dining area with a table and chairs.

Suite (Astoria Suite)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free wired internet
A cityscape with high-rise buildings, a mix of architectural styles, and a clear sky.
A modern living room with a fireplace, a sofa, a coffee table, and a bookshelf.
A modern hotel room with a large bed, two bedside tables with lamps, a round coffee table, and a black sofa.
A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a small bench.

Presidential Suite, 3 Bedrooms

  • City view
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds
  • Free wired internet
A cityscape with high-rise buildings, a mix of architectural styles, and a clear sky.
A modern hotel room with a fireplace, a flat-screen TV, a bed, and a seating area with a lamp and flowers.
A hotel room with a large bed, two bedside tables with lamps, a headboard, a framed picture on the wall, and a patterned curtain.
A modern living room with a sofa, coffee table, and chairs, a kitchen area with wooden cabinets, and a dining area with a table and chairs.

Suite (Astoria Suite)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Map
11 E. Walton Street, Chicago, IL, 60611

What's nearby

  • Oak Street - 1 min walk - 0.1 km
  • State Street - 1 min walk - 0.1 km
  • Michigan Avenue - 3 min walk - 0.3 km
  • Oak Street Beach - 6 min walk - 0.6 km
  • Chicago Riverwalk - 16 min walk - 1.4 km

Getting around

  • Chicago Midway Airport (MDW) - 43 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 47 min drive
  • Chicago, IL (PWK-Chicago Executive) - 55 min drive
  • Chicago Van Buren Street Station - 4 min drive
  • Chicago Clybourn Station - 5 min drive
  • Millennium Station - 23 min walk
  • Chicago Station (Red Line) - 6 min walk
  • Clark-Division Station - 10 min walk
  • Grand Station (Red Line) - 12 min walk
  • Free area shuttle

Restaurants

  • ‪Gibsons Bar & Steakhouse - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Doc B's Fresh Kitchen - ‬3 min walk
  • ‪Hugo's Frog Bar & Fish House - ‬3 min walk
  • ‪Dublin's Bar And Grill - ‬4 min walk

About this property

Waldorf Astoria Chicago

  • Waldorf Astoria Chicago offers a fantastic location, putting you just a 5-minute walk from Michigan Avenue and Oak Street. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and American cuisine is served at Brass Tack, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Chicago Station (Red Line) is 6 minutes and Clark-Division Station is 10 minutes.

At a glance

CHECK-IN
3:00 p.m.
CHECK-OUT
12:00 p.m.

Hotel size

    • 214 rooms
    • Arranged over 19 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 21

Children

    • Babysitting*

Pets

    • Pets allowed (dogs only, 1 total, up to 30 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite valet parking (USD 89 per night; includes in/out privileges)
    • Electric vehicle charging point on site

Offsite

    • Free area shuttle within 1 miles

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Babysitting (surcharge)
  • Children's menu
  • Children's games
  • Fireplace gate
  • Stroller

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • 9 meeting rooms
  • Computer station
  • Conference space (7911 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Designer stores on site
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Reception hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • High pile carpet in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only

Special features

Spa

Waldorf Astoria Chicago Spa has 8 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Dining

Brass Tack - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Bernard's - This bar specializes in American cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 to 50 for adults, and USD 10 to 30 for children

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 150 per stay
  • Pets are allowed for an extra charge of USD 150 per accommodation (may vary based on length of stay)

Parking

  • Valet parking costs USD 89 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Chicago Waldorf Astoria
Waldorf Astoria Chicago
Waldorf Astoria Hotel Chicago
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Chicago
Waldorf Astoria Chicago Hotel Chicago

Frequently asked questions

Does Waldorf Astoria Chicago offer free cancellation for a full refund?

Yes, Waldorf Astoria Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Waldorf Astoria Chicago?

Yes, there's an indoor pool.

Are pets allowed at Waldorf Astoria Chicago?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 30 lbs per pet. There's a charge of USD 150 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Waldorf Astoria Chicago?

Yes. Valet parking costs USD 89 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Waldorf Astoria Chicago?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Waldorf Astoria Chicago?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (9-min walk) is nearby.

What is there to do at Waldorf Astoria Chicago and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Waldorf Astoria Chicago also has a 24-hour fitness center and spa services.

Are there restaurants at or near Waldorf Astoria Chicago?

Yes, Brass Tack offers American cuisine.

Does Waldorf Astoria Chicago have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Waldorf Astoria Chicago like?

Waldorf Astoria Chicago is in Downtown Chicago, a short 6-minute walk from Chicago Station (Red Line) and 4 minutes' walk from Michigan Avenue.

Have a question?

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Waldorf Astoria Chicago Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.4

Staff & service

9.4

Property conditions & facilities

What guests liked

  • The spa at this property offers exceptional experiences with great massages, luxurious amenities, and outstanding service. (11 reviews)
  • The restaurant, Brass Tack, served delicious food and drinks, with excellent service and a welcoming atmosphere. (11 reviews)
  • The hotel's deep soaking tub and luxurious bathtub provided a refreshing and rejuvenating experience. (5 reviews)
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Popular mentions

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10/10 Exceptional

A first-class hotel, with first class service and amenities. A great location on north mag mile. Private car service for dinner was a nice touch. Would highly recommend.
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Beautiful property with great location in Chicago. Can’t wait to stay again.
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The staff was exceptional…going the extra mile at every opportunity.
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Jesus was very helpful with questions that we had. The staff was very kind and helpful. We will definitely come back to this hotel.
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Friendly staff, good food and drinks, and comfortable bed!
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10/10 Exceptional

We loved our stay here! The staff was beyond attentive making our stay so special for our celebration! What an amazing hotel.
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10/10 Exceptional

We had a great stay and the service was wonderful- we loved it!
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10/10 Exceptional

Completely loved our stay. Probably the best hotel in all Chicago. Amenities are great and the staff are even better.
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10/10 Exceptional

Nice bellmen, nice front staff, rooms were cozy and well kept. Everyone was very friendly and helpful. We would stay again.
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10/10 Exceptional

Staff was great
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10/10 Exceptional

Our room was spotless, beautiful. All staff were gracious and helpful.
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10/10 Exceptional

We enjoyed everything about this property and the spa was great also
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10/10 Exceptional

The staff was amazing. Will be making a return stay.
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10/10 Exceptional

This is a very nice hotel. The staff is super accommodating. The location is one of the best in the area for shopping and dining.
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10/10 Exceptional

The room service and overall staff at this property is excellent
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10/10 Exceptional

Top of the line customer service! I can’t express how deeply I am impressed with your hotel, the feel, the specialness of it all! My first time there, has left me with a lasting impression I will never forget! Classy and it smelled like Paris! Love everything about the hotel. Wish I could have stayed longer. Thank you for keeping such a prestigious hotel at top standard!
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8/10 Very good

Lacking basic Kleenex, toilet paper, and towels for such a high end property. Also, transparency in car wash offering on cost would help. Great staff overall!
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10/10 Exceptional

The stay was everything It was so relaxing and comfortable and the room bathroom was so beautiful.
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10/10 Exceptional

Always wonderful to stay here. And the staff at the Brasstack (Floyd and Leonard) are just top notch!
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10/10 Exceptional

Service was outstanding. Will definitely stay again
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10/10 Exceptional

We have stayed here many times we enjoy the friendly and accommodating atmosphere at the Waldorf
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10/10 Exceptional

Love the property, service and attention from the staff was outstanding, highly recommend
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10/10 Exceptional

Staff was great. Mattress not so great but room was awesome & location was awesome
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10/10 Exceptional

The property is beautiful and the staff is phenomenally kind and professional. We won't stay anywhere else in Chicago.