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1 room, 2 adults

Waldorf Astoria Chicago, Chicago

5-star5 stars
11 E. Walton Street, Chicago, IL, 60611, United States of America

Luxury hotel with full-service spa, connected to a shopping center, near John Hancock Center
  • Free WiFi
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Restrictions related to your trip

Illinois may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The location of this property, amenities and overall quality were excellent. The service…Nov. 26, 2018
  • We enjoyed the spa, and that the staff was friendly and attentive, remembering our…Aug. 5, 2018

Waldorf Astoria Chicago, Chicago

from $404 CAD
  • Deluxe Room, 2 Queen Beds
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Fireplace
  • Suite, 1 Bedroom (One Bedroom Suite)
  • Suite, 1 King Bed, Corner (Gold Coast Corner Suite)
  • Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)
  • Waldorf Suite, Junior Suite, 1 King Bed
  • Grand Suite, Multiple Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)
  • Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)
  • Presidential Suite, 1 King Bed (Roll-in Shower)
  • Waldorf Suite, Junior Suite, 1 King Bed, Accessible
  • Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)
  • Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)
  • Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)
  • Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)
  • Superior Room, 1 King Bed, Accessible (Roll-In Shower)

What’s around Waldorf Astoria Chicago, Chicago

Landmarks

  • In Near North Side
  • John Hancock Center - 6 min walk
  • Water Tower Place - 6 min walk
  • House of Blues Chicago - 18 min walk
  • Chicago Riverwalk - 18 min walk
  • Chicago Theatre - 20 min walk
  • Grant Park - 25 min walk
  • Millennium Park - 28 min walk

Getting around

  • Chicago O'Hare International Airport (ORD) - 27 min drive
  • Chicago Midway Airport (MDW) - 28 min drive
  • Chicago, IL (PWK-Chicago Executive) - 36 min drive
  • Millennium Station - 24 min walk
  • Chicago Museum Campus-11th Street Station - 4 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Station (Red Line) - 5 min walk
  • Clark-Division Station - 9 min walk
  • Chicago Station (Brown Line) - 12 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 215 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Illinois may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*

  • Restrictions apply*

  • 1 per room (up to 30 lbs)

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle*

Parking

  • Onsite valet parking (USD 77 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle within 2 mi

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Segway rental/tour nearby
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 7914
  • Conference space size (meters) - 735
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • German
  • Korean
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Waldorf Astoria Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. The spa is equipped with a spa tub.

The spa is open select days.

Dining

Patisserie - This café specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Segway rental/tour nearby

Awards and affiliations

Waldorf Astoria Chicago is listed in the 2012 Condé Nast Traveler Top 100 List.

Waldorf Astoria Chicago, Chicago’s small print

Also known as

  • Chicago Waldorf Astoria
  • Waldorf Astoria Chicago Hotel Chicago
  • Waldorf Astoria Chicago
  • Waldorf Astoria Hotel Chicago
  • Waldorf Astoria Chicago Hotel
  • Waldorf Astoria Chicago Hotel
  • Waldorf Astoria Chicago Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property accepts credit cards, debit cards, and cash.

This property is licensed under an applicable law. Property Registration Number Hotel License

Optional extras

Valet parking costs USD 77 per night with in/out privileges

Full breakfast is offered for an extra charge of USD 15 for adults and USD 20 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75 per pet, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Waldorf Astoria Chicago, Chicago

  • Does Waldorf Astoria Chicago offer free cancellation for a full refund?
    Yes, Waldorf Astoria Chicago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Waldorf Astoria Chicago?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Waldorf Astoria Chicago?
    Yes. Valet parking costs USD 77 per night.
  • Is there a pool at Waldorf Astoria Chicago?
    Yes, there's an indoor pool.
  • Are pets allowed at Waldorf Astoria Chicago?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 30 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Waldorf Astoria Chicago?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Waldorf Astoria Chicago?
    Yes, there's an onsite restaurant that offers alfresco dining and French cuisine. Nearby restaurants include McCormick & Schmick's Seafood (3-min walk), Tavern on Rush (3-min walk), and Ditka’s Restaurant (3-min walk).
  • Is airport shuttle service offered by Waldorf Astoria Chicago?
    Yes, an airport shuttle is available.
  • What is there to do at Waldorf Astoria Chicago and nearby?
    Have fun with nearby activities like cycling and sailing, and practice your swing on the nearby golf course. Additional recreation onsite includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Waldorf Astoria Chicago also has an indoor pool and a fitness center, as well as spa services.

Recent reviews

Superb 9.2 From 408 reviews

Exceptional 10.0
This was an excellent property in every way. Centrally located downtown. Clean, entire staff was wonderful. Many different restaurants in close proximity to Hotel. Easily walkable to all upscale stores and restaurants. Would definitely recommend as a 5 star property.
Peter, ca4 night trip
Exceptional 10.0
Fantastic hotel with great staff, amenities and location.
Matt, ca3 night trip
Exceptional 10.0
The Waldorf Astoria is fantastic. The outside is enchanting with its French architecture. You are greeted by friendly staff outside to help and it continues on the inside of the hotel. The beautiful decor continues on the inside with its amazing chandelier. The rooms are spacious and luxurious and you definitely feel pampered. This hotel is higher than any rating that I could give it.
ca4 night trip
Exceptional 10.0
Best long weekend gataway
Best location, clean, spacious rooms. It was our second time here and loved it. We will be back!
ca4 night trip
Exceptional 10.0
Wonderful Location and Amazing staff
The hotel itself is amazing and our room was phenomenal. The bar made the best Old Fashioned I have ever had. We enjoyed the walk down to the loop and just north is a great area where Morton's is and all sorts of restaurants to enjoy. I would highly recommend this hotel.
Ken, ca4 night trip
Exceptional 10.0
Beautiful hotel
Amazing hotel. Beautiful finishings. The staff is we’re so kind. The bed was very comfortable. Can’t wait to go back
Jacqueline lise, ca3 night trip
Exceptional 10.0
Wonderful hotel!
Stayed at the Waldorf Astoria for three nights. Excellent service and location. Highly recommend!
ca3 night trip
Good 6.0
Waldorf Underwhelming
We chose to splurge on a night at the Waldorf for our 15-year anniversary and we loved the balcony corner king room. What we didn’t love was a couple of service issues. I purchased the upgrade with the $75 credit and the two-hour early and late checkout. In the literature it said every room comes with bathrobes, etc. At check in I tried to confirm if we had the two hour late check out and the lady at the desk only gave me one hour later. When we got up to the room, no robes so we had to call and ask for them. At check out, they charged everything automatically to my card and asked me if I wanted the receipt emailed to me or printed, I said email was fine but when I left and got the receipt in my email, it did not show that they applied my $75 credit so I had to go back and ask them to apply it. It’s not great service when you make your customers ask for everything that you’ve already promised to provide. I paid $500 instead of $418 to get those upgraded amenities. And then they didn’t provide them until I asked for them each time. I expected luxury service but instead I felt like a beggar asking for all the stuff I had already purchased. I told them it was our 15-year anniversary and besides a “happy anniversary!” they didn’t offer anything, not even a chocolate or a Waldorf stuffed animal to bring home to our kids...things that I heard from friends that they would generously offer. These are the times when I wonder, would it have been different if we were white?
Lina, us1 night trip
Fair 4.0
Expected Much More!
It was very Disappointing from getting a room that wasn’t ready! we entered it not realizing it’s wasn’t clean till after we took our masks off we were in there about 3 minutes with this COVID going on was not good at all. Then got another room on a higher floor which was very cold. I expected more from the Waldorf Astoria Hotel
Rene, us1 night trip
Poor 2.0
I had to wait hours for my room to get ready when I had already made reservations and paid in full for the room. The gentleman outside that's supposed to be helping the guests wouldn't even help unload my vehicle.
Gregory, us1 night trip

Waldorf Astoria Chicago, Chicago