We were very disappointed with our 2 night stay. We booked a superior room (although we may have been given an "executive" room as it had a sofa in it), and although very large, it was tatty and the decor was very tired with creaky laminate flooring. Scuff marks on the walls, curtains coming off the rail and not big enough to cover the windows. The bathroom was very small and the shower was very weak and had grubby grouting and did not feel spotlessly clean. Towels, although clean, were very thin and worn. The pillows were flat as pancakes and the duvet cover had a hole in it. We were greeted by a manager when we arrived but did not see him or any other staff for the rest of our stay.
I really wanted to like this hotel - many other reviews had been glowing which is why we booked. However, there was nothing about our room that warranted the description of "Superior" or the price.