The staff throughout the Garden were persistently attentive to guest needs and questions. One never needed to wait more than a few minutes for any attention requested. For my purposes, a Congress at a neighboring hotel, the location was perfect. Although on a road that was busy by day, on my floor (6th) the street noise was minor with the window closed. The streets between the Garden and downtown were easy to walk along. The enormous park in front was a pleasant view, though others warned me that under no circumstances should it be considered to be a safe place for a night time walk by a group of visitors. The breakfast was very good, and the few times that I had another meal or a coffee break in the dining area the service and quality were also very good. The room was basic: clean, comfortable, with instant supply of hot water for the shower. I wished I had more control on the temperature. Although mine was a mid-winter visit the weather was very warm, and it seemed likely that the hotel air conditioning had been disconnected for winter leaving nothing but the window for temperature control.