Verified review
2/10 Poor
Shui Ghen
Sep 21, 2016
not recommended, vacation spoiled
Staff who met with us was rude and unprofessional, no courteousy at all in meeting guests. She informed an hour before arrival (7pm) she would be late in meeting us by half hour and when we met, we were penalised GBP30 for being late, according to her stated in the contract, even though she too was late. Unfair treatment. Stove was not in proper working condition, so we could not prepare meals, (unable to heat uneven surface pans), kettle was rusted inside, shower door was broken (was informed later that apartment management had knowledge of this but did not care to disclose) and we were inconvenienced to share the shower, holiday spoilt. (photos sent to apartment management)











