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Civic Hotel Autograph Collection

4.0 star property
Surrey hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Civic Hotel Autograph Collection

Breakfast, lunch and dinner served
Reception
Exterior
Coffee/tea maker
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Pool
  • 24/7 front desk
  • Bar
  • Parking available
  • Pet-friendly

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 8 meeting rooms
  • Terrace

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The price is CA $195
CA $230 total
includes taxes & fees
Dec 29 - Dec 30

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed

Room, 1 Single Bed

Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

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8.8 out of 10, Excellent, (1002)
The price is CA $156
CA $181 total
includes taxes & fees
Dec 21 - Dec 22
Sheraton Vancouver Guildford Hotel
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About the area

Map
13475 Central Avenue, Surrey, BC, V3T 0K2

What's nearby

  • Central City Shopping Centre - 4 min walk - 0.4 km
  • Holland Park - 11 min walk - 0.9 km
  • Guilford Town Centre - 4 min drive - 3.9 km
  • Hard Rock Casino Vancouver - 10 min drive - 9.8 km
  • Lougheed Town Centre - 13 min drive - 10.8 km

Getting around

  • Pitt Meadows, BC (YPK) - 26 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 35 min drive
  • Vancouver Intl. Airport (YVR) - 38 min drive
  • Bellingham, WA (BLI-Bellingham Intl.) - 47 min drive
  • Vancouver Harbour Flight Centre (CXH) - 48 min drive
  • Coquitlam Central Station - 15 min drive
  • Port Coquitlam Station - 15 min drive
  • Pitt Meadows Maple Meadows Station - 19 min drive
  • Surrey Central Station - 3 min walk
  • King George Station - 12 min walk
  • Gateway Station - 14 min walk

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Trees Cheesecake and Organic Coffee - ‬3 min walk
  • ‪Big Star Sandwich Co - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Civic Hotel Autograph Collection

When visiting Surrey, Civic Hotel Autograph Collection is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Prado Cafe, which serves breakfast, lunch, and dinner. A bar/lounge, a spa tub, and a terrace are other highlights at this eco-certified hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Surrey Central Station is 3 minutes and King George Station is 12 minutes.

Languages

Arabic, English, Filipino, Hindi, Romanian

At a glance

DONE

Hotel size

    • 144 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 110 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CAD 20 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)
  • Water dispenser

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference center (7978 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Terrace
  • An outdoor pool
  • Spa tub
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Prado Cafe - This coffee shop serves breakfast, lunch, dinner, and light fare.
Dominion Bar & Kitchen - This restaurant specializes in local cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 500.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 27.00 for adults and CAD 15.00 for children

Renovations and closures

The following facilities or services will be unavailable from November 25 2024 to November 28 2024 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay

Parking

  • Self parking costs CAD 20 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Does Civic Hotel Autograph Collection offer free cancellation for a full refund?
Yes, Civic Hotel Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Civic Hotel Autograph Collection?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM. The pool will be unavailable from November 25 2024 to November 28 2024 (dates subject to change).
Are pets allowed at Civic Hotel Autograph Collection?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 110 lbs per pet. There's a charge of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Civic Hotel Autograph Collection?
Yes. Self parking costs CAD 20 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Civic Hotel Autograph Collection?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Civic Hotel Autograph Collection?
No, this hotel doesn't have a casino, but Hard Rock Casino Vancouver (10-min drive) and Starlight Casino (16-min drive) are both nearby.
What is there to do at Civic Hotel Autograph Collection and nearby?
Have fun with nearby activities like cycling, hiking, and kayaking. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool.
Are there restaurants at or near Civic Hotel Autograph Collection?
Yes, Prado Cafe offers local cuisine.
What's the area around Civic Hotel Autograph Collection like?
Civic Hotel Autograph Collection is in City Centre, a short 3-minute walk from Surrey Central Station and 11 minutes' walk from Holland Park.

Civic Hotel Autograph Collection Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Great Location
Great location right next to sky train. Easy to commute downtown.
Darshan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kailen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
Great location. Nice and luxurious in Surrey.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Madhur Sunny, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

jozelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Garry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philip, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel downtown Surrey
Great hotel, great staff, good location
Alastair, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yea-Jae, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Caren, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jaspal, 2-night trip
Verified Expedia guest review

8/10 Very good

Arsh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was amazing, and check in process was very good
Harsukhdeep, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Chamnap, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The property itself was great. A new building it seemed. The restaurant was good. The surrounding area had a lot of homeless people around if. It’s not area you would go walking around.
Amanda, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Will stay again
Autumn, 1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay!
Srinivas, 2-night family trip
Verified Orbitz guest review

6/10 Good

3/5
Was advised to complimentary checkout at 2:30pm but day of manager said they charge after 12:30pm and thats the best they can do regardless of what receptionist offered
Bikram, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a great stay. Very quiet and easy to check in.
Zach, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

rashid, 1-night trip
Verified Hotels.com guest review

2/10 Poor

abhikaran, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Friendly and welcoming staff
Karl, 1-night romance trip
Verified Expedia guest review