"As the oldest hotel in Nusa Dua, every corner of this property feels like a living museum. It has a dignified, timeless atmosphere that you simply won’t find in modern Western hotel chains. From the intricate wall carvings to the beautiful temple within the gardens, everything is full of character and charm.
The lush greenery adds so much to the ambiance—mature trees, deep greens, and expansive gardens create a sense of calm and serenity. The pool never feels crowded, and there were always deck chairs available, which made relaxing effortless.
One of the joys of walking through the grounds is encountering the many animals that live here: peacocks, squirrels, ducks, egrets, bats, turtles, and koi fish. These little moments made every stroll feel special and heart-warming.
We stayed in a Palace Club Room, and the breakfasts and afternoon teas in the lounge were pure bliss. The staff were consistently warm and smiling, with excellent customer service throughout our stay.
There were also some truly unique experiences: a fruit-carving lesson with a chef who has won numerous awards, and even the chance to play squash with a member of the gym staff who is an Indonesian squash champion.
What truly stood out was not just the beauty of the hotel itself, but the people. Every staff member added something special to the experience. A wonderful balance of stunning surroundings and heartfelt hospitality."
