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K'uyen Boutique Hotel

4.0 star property
Adults-only hotel with spa, near Playa Paraiso

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Photo gallery for K'uyen Boutique Hotel

Luxury Suite, 1 Bedroom | Terrace/patio
50-inch Smart TV with digital channels, TV, Netflix
Deluxe Penthouse, 1 King Bed, Private Pool | Balcony view
Outdoor pool, sun loungers
Rooftop terrace
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Pool
  • Bar
  • Free breakfast
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Beach towels
  • Massage/treatment rooms
  • Business center
  • Beach shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Espresso maker
  • Bathrobes
  • Dry cleaning/laundry service
The current price is CA $167
CA $207 total
includes taxes & fees
Mar 2 - Mar 3

Room options

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Terrace/patio

Luxury Suite, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 1 King Bed, Private Pool

Deluxe Penthouse, 1 King Bed, Private Pool | Terrace/patio

Deluxe Penthouse, 1 King Bed, Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Private Pool

Penthouse, 1 King Bed, Private Pool | Terrace/patio

Penthouse, 1 King Bed, Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Ceiling fan
Bathrobes
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed
Outdoor pool

Prana Boutique Hotel

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
9.0 out of 10, Wonderful, 263 reviews
The price is CA $116
CA $150 total
includes taxes & fees
Feb 24 - Feb 25
Prana Boutique Hotel
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About the area

Map
C. Balam Dzakab, Tulum, QROO, 77600

What's nearby

  • Tulum National Park - 15 min walk
  • Las Palmas Public Beach - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Paraiso - 12 min drive
  • Tulum Beach - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Mercado Tulum - ‬19 min walk
  • ‪Rossina Cafe - ‬5 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪La Parrillada Tulum - ‬13 min walk
  • ‪Pescaderia Estrada - ‬13 min walk

About this property

K'uyen Boutique Hotel

K'uyen Boutique Hotel puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights include an outdoor pool, a bar/lounge, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 25 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 21
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Private dining
  • Snack bar/deli

What to do

  • Beach shuttle (surcharge)
  • Ecotours nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Beach towels
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and sports massages.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per accommodation, per night

Optional extras

  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards and cash.

Frequently asked questions

Does K'uyen Boutique Hotel offer free cancellation for a full refund?

Yes, K'uyen Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at K'uyen Boutique Hotel?

Yes, there's an outdoor pool.

Are pets allowed at K'uyen Boutique Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at K'uyen Boutique Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at K'uyen Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at K'uyen Boutique Hotel and nearby?

Have fun with nearby activities like boat tours, fishing, and scuba diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. K'uyen Boutique Hotel also has spa services.

Are there restaurants at or near K'uyen Boutique Hotel?

Yes, there are 2 onsite restaurants.

What's the area around K'uyen Boutique Hotel like?

K'uyen Boutique Hotel is a short 15-minute walk from Tulum National Park and 15 minutes' walk from Jaguar Park.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Fair

The most of the staff was wonderful. Only had an issue with one person who didn’t seem to care about anything. We had an issue with the pool the whole time we were there and they didn’t communicate until the next to last day there. They moved us to a different room at no extra charge but then we had no water and once again lack of communication was an issue. So Friday night water was out for 3-4 hrs came in then went back out. Sat morning we woke up early to still no water. Had a time limit to get dressed and ready to leave to do one last adventure before we had to catch the plane. We ended up having to cancel due to no water. Water came on just in time for us to get ready for the airport.
Heather, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice place. Would return.
Dennis, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel was quiet, quaint and very clean in a safe area. The staff was extremely polite, friendly and helpful which was appreciated. We booked here after arriving in Tulum and finding our original booking nothing like advertised (dirty, poorly upkept and not feeling safe). We immediately had to leave and find different accommodations, so glad we stumbled across the K'uyen Hotel and they were able to make our trip to Tulum a good experience after such a bad start. Thank you for a great time!
Gina, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Just need better signage to find the place, but I am totally staying here again. I would in fact LIVE here! Beautiful area and accommodations.
Mark, 1-night romance trip
Verified CheapTickets guest review

10/10 Exceptional

Everything was great
Fernando, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
Christopher, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I was there for two nights only, I had no time to enjoy hotel's facilities but in general it looks clean and pretty.
Luis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

El mejor lugar para hospedarse, fueron realmente muy atentos conmigo en todo momento y atendían mis dudas y servicios al instante. Además te sientes muy segura y tranquila.
Ana Karen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great room !! Great property. Breakfast could be better but not bad. Front desk very friendly and accommodating!! I would stay here again!!!
DANIEL, 14-night business trip
Verified Expedia guest review

8/10 Very good

It’s hard to find with GPS
Magdaleno, 1-night trip
Verified Expedia guest review

8/10 Very good

I really enjoyed my stay. only thing I would say is it’s no elevator
Deshante, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Don't go to this hotel you have to take a cab everywhere. There is nothing walkable stores are far restaurants ,beach the pool is not even a pool a square that the water was dirty .The receptions try to make me pay for drinks that I already paid for ..You better rent a car because the cabs there cost to dam much.My worst vacation ever and I'm never coming back to Mexico especially Tulum kick rocks
Michael Antoine, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
Samantha, 6-night romance trip
Verified Expedia guest review

2/10 Poor

I would never stay there everyone be careful with these hotel very very shady not safe no water no AC my wife was pregnant and there was no elevator I got the most expensive room and for it to not even have water or ac is very bad
Muhanad, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great room, great staff, will return!
Keondra J, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Christy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
Tim, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Tim, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hermoso hotel y muy buen servicio.
T, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
ERLLY, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Nibal, 4-night trip
Verified Expedia guest review

8/10 Very good

Great and knowledgeable hosts but below average breakfasts.
Volodymyr, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Stay Away from Theives
We got there earlier than expected and they were able to check us in. Initially, we liked the hotel a lot. Decent breakfast. A bit far to everything to walk. The reason for the low stars is on our second day after a 12 hour day excursion, we came back to half our clothes stolen. We went to the desk and the guy said we needed to speak to the manager. The next morning we did and he insinuated we lost, misplaced or did not bring half our suitcase. He did absolutely nothing to rectify the situation. Would not even help us to call the police. We asked who has access to our room and he said the maid. We did not accuse the maid. We had name brand items with tags. The hotel did not even have the "no service needed" sign to hang up as we usually do. They called a taxi for us for a 9 min car ride and charged us 850 pesos [52$] Tulum has been a bit if a nightmare. Mexico City never treated us this way. The hotel never had warm/hot shower. Tried reaching out to Hotels.com and whom also did nothing to help.
Jennifer, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Quiet at night.
David, 3-night romance trip
Verified Orbitz guest review

8/10 Very good

The property was well maintained.
guadalupe, 4-night romance trip
Verified Expedia guest review