Casino del Mar at La Concha Resort - 3 min walk - 0.3 km
Condado Beach - 13 min walk - 1.1 km
Distrito T-Mobile - 4 min drive - 3.5 km
Pan American Pier - 4 min drive - 3.5 km
Puerto Rico Convention Center - 5 min drive - 3.8 km
Getting around
Luis Munoz Marin Intl. Airport (SJU) - 23 min drive
Ponce (PSE-Mercedita) - 83 min drive
Rafael Hernandez Airport (BQN) - 111 min drive
Mayagüez (MAZ-Eugenio María de Hostos) - 129 min drive
Restaurants
Pannes - 1 min walk
La Vergüenza Condado - 3 min walk
Christianson - 1 min walk
El Corner - 2 min walk
Orozco's Restaurant - 1 min walk
About this property
HiBird- Apartment and Suites Hotel
When you stay at HiBird- Apartment and Suites Hotel, you'll be within a 15-minute walk of Casino del Mar at La Concha Resort and Condado Beach. Guests can grab a bite to eat at the restaurant, and the spa tub makes for a relaxing end to the day. Also, Pan American Pier and Puerto Rico Convention Center are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Parking
Covered onsite self parking (USD 20 per night)
Wheelchair-accessible parking on site
Onsite parking limited (max 1 space per unit)
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Multilingual staff
Beach sun loungers
Beach towels
Beach umbrellas
Romance packages
Facilities
Communal living room
An outdoor pool
Spa tub
At least 80% lighting from LEDs
Accessibility
Elevator
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Hand-held showerheads
Portable shower seat
Grab bar near toilet
Grab bar in shower
Roll-in shower
Stair-free path to entrance
Room amenities
Be entertained
LED television
Cable TV channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Turndown service
Premium bedding
Pillowtop mattress
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
Free local calls
Electrical adapters/chargers
Food and drink
Champagne service
Refrigerator
Microwave
Kitchenette
Stovetop
Oven
Toaster
Cookware, dishes, and utensils
More
Housekeeping (on request)
In-room safe (laptop compatible)
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
PureFresh Food & JuiceBar - Onsite restaurant.
Fees & policies
Refundable deposits
Breakage deposit: USD 100 per night
Parking
Covered self parking costs USD 20 per night
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
HIBIRD
Hibird Suites Hotel San Juan
HiBird Apartment Suites Hotel
HiBird- Apartment and Suites Hotel Hotel
HiBird- Apartment and Suites Hotel San Juan
HiBird- Apartment and Suites Hotel Hotel San Juan
Frequently asked questions
Does HiBird- Apartment and Suites Hotel offer free cancellation for a full refund?
Yes, HiBird- Apartment and Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HiBird- Apartment and Suites Hotel?
Yes, there's an outdoor pool.
Are pets allowed at HiBird- Apartment and Suites Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at HiBird- Apartment and Suites Hotel?
Yes. Self parking costs USD 20 per night. Parking spots may be limited.
What are the check-in and check-out times at HiBird- Apartment and Suites Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Express check-in is available.
Is there an onsite casino at HiBird- Apartment and Suites Hotel?
No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (3-min walk) and Sheraton Casino (5-min drive) are both nearby.
What is there to do at HiBird- Apartment and Suites Hotel and nearby?
HiBird- Apartment and Suites Hotel has an outdoor pool and a spa tub.
Are there restaurants at or near HiBird- Apartment and Suites Hotel?
Yes, there's an onsite restaurant, PureFresh Food & JuiceBar.
Does HiBird- Apartment and Suites Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, an oven, and a refrigerator.
What's the area around HiBird- Apartment and Suites Hotel like?
HiBird- Apartment and Suites Hotel is located near Atlantic Beach in Condado, a short 3-minute walk from Casino del Mar at La Concha Resort and 13 minutes' walk from Condado Beach.
HiBird- Apartment and Suites Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Very good
15 Nov 2024
We appreciated the spacious room and friendliness of staff. The bed was a little too soft for us so didn’t sleep as well as expected. The food options were excellent, fresh and tasty. Loved the pool area!
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Surey
Surey, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Maria
Maria, 5-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
JHON
JHON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Stay here
Great staff. Great rooms. Great service. Only complaint is that the one vent in the room would constantly drip with condensation I guess from the cooling system. So there was just consistently a puddle on one small square of the kitchen at all times. But I believe they were actively working on fixing the A/C systems in the building during the time so no reason to rate less than 5 stars for that. Still was an amazing room and we loved our stay in PR even more because of it.
Bill
Bill, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Joe
Joe, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Tashina
Tashina, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 Sep 2024
Stay here: you won’t regret it
The Hi Bird was lovely — a perfect hotel for a short romantic trip at the tail end of a tropical storm. My partner and I got to the Hi Bird on the last day of a tropical storm so we couldn’t use some amenities like the pool or the lobby juice bar etc.
We were able to park in the lot and let me just warn future travelers about the size of the lot: tiny tiny! It was great to know we had a space, although it took some coaching to get our bigger rental vehicle in a spot every day.
The lobby, pool area, and room were beautiful! The decor was beautiful and fun. It was nice to have a separate sleep space from living and dining space during this trip. Internet was good/not spotty.
The hotel staff were great! Beach access was also great. We had access to loungers and umbrellas which we took full advantage of.
Easy walk to the nearest CVS and plenty more within a short short walk.
Would definitely stay here again!
Dakotah
Dakotah, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
broken sofabed...staff was awesome inoffering same room one floor up. bummer that it was broken. stayed because inconvenient to move
Jeffrey
Jeffrey, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
The HiBird hotel is an excellent place to stay. Apartment style rooms with hotel amenities/accommodations. Very clean and the staff is excellent especially Hector. He knows the area very well and gave great recommendations and was always pleasant and helpful. There is a lot of construction in the area but you can’t hear it when you’re in your apartment. They also have an awesome restaurant in the lobby called Pure which is excellent!! I highly recommend the HiBird.
Zenaida
Zenaida, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
BRUCE
BRUCE, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Aug 2024
This was a really difficult hotel to rate. We arrived just after Tropical Storm Ernesto. Parts of the hotel smelled like mildew. One of our bathrooms reaked of sulfur. We had to remind the front desk several times about cleaning our room. At times towels were dirty. The decor was nice, the coffee shop was lovely. However, the pool area wasn’t cleaned on one occasion- there were over a dozen towels thrown all over a table that no one picked up. The staff was cordial - Hector was the best! For what we spent, I expected a lot more.
Alimotu
Alimotu, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
I stayed here for my first time in PR to celebrate my birthday and they made it an awesome experience! I would definitely stay here again!
Jesica
Jesica, 4-night trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
We had an excellent time at HiBird. The staff made us feel at home and our apartment was very cozy and homey. We needed an easy place to work remotely from, and this was perfect. Will definitely be coming again!
Corey James
Corey James, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
Staff was kind, welcoming & very accommodating! Room was gorgeous & clean
Gabriel
Gabriel, 1-night family trip
Verified Expedia guest review
8/10 Very good
4 Aug 2024
Jose
Jose, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
Amazing
HAROLD
HAROLD, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
Georgina
Georgina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2024
Amila
Amila, 7-night trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2024
Lots of room in suite. Perfect location in Candado
Robert
Robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Jul 2024
Very nice people
Damary
Damary, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
Probably the favourite place I stayed in while in Puerto Rico. High standard accommdation with excellent customer service. The outdoor pool was a great place to unwind and relax in. The bed super comfortable - I don’t think I’ve slept that good in ages!
Paul
Paul, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
The hotel was beautiful! The receptionist was so so helpful. They helped us with everything from late night check in to check out. It was a great considering we were super burnt out and frustrated from our canceled flight. We will definitely be returning!
Teresa
Teresa, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
The customer service here is excellent!!! I recommend booking with them.