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Mesón de Santa Elena Hotel Galeria

3.5 star property
Mascota hotel with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mesón de Santa Elena Hotel Galeria

Interior
Junior Suite
Interior detail
Bar (on property)
Interior detail

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Snack bar/deli
  • Laundry service
  • Meeting room
  • Concierge services
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Cable TV service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Free cribs/infant beds
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 25 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony
Free cribs/infant beds
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Cable channels
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds OR 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Free cribs/infant beds
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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Spa
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10.0 out of 10, Exceptional, (3)
The price is CA $125
CA $149 total
includes taxes & fees
Dec 1 - Dec 2
Encanto de la Sierra Hotel
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About the area

Map
Hidalgo 155, Centro Histórico, Mascota, JAL, 46900

What's nearby

  • Nuestra Senora de los Dolores Church - 3 min walk - 0.3 km
  • Main Square - 3 min walk - 0.3 km
  • La Preciosa Sangre Temple Ruins - 6 min walk - 0.5 km
  • Corrinchis Dam Lookout - 12 min drive - 6.4 km
  • Talpa Basilica Lady of the Rosary - 30 min drive - 29.0 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 96.3 miles/155 km

Restaurants

  • ‪El Tapanco - ‬8 min walk
  • ‪La Casa de Mi Abuelita - ‬2 min walk
  • ‪Navidad - ‬5 min walk
  • ‪Café Nápoles - ‬1 min walk
  • ‪Crepas y Mas - ‬3 min walk

About this property

Mesón de Santa Elena Hotel Galeria

Mesón de Santa Elena Hotel Galeria is a great choice for a stay in Mascota. Guests can be pampered with Swedish massages at the spa and grab a bite to eat at the restaurant. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 3.5 percent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children may not be eligible for complimentary breakfast

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • Garden
  • Terrace
  • Library
  • Full-service spa

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and massages. The spa is open daily.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 3.5 percent

Policies

This property does not have elevators.
Long-term renters welcome.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Mesón de Santa Elena Galeria
Mesón de Santa Elena Galeria Mascota
Mesón de Santa Elena Hotel Galeria
Mesón de Santa Elena Hotel Galeria Mascota
Mesón Santa Elena Hotel Galeria Mascota
Mesón Santa Elena Hotel Galeria
Mesón Santa Elena Galeria Mascota
Mesón Santa Elena Galeria
Meson De Santa Elena Galeria
Mesón de Santa Elena Hotel Galeria Hotel
Mesón de Santa Elena Hotel Galeria Mascota
Mesón de Santa Elena Hotel Galeria Hotel Mascota

Frequently asked questions

Does Mesón de Santa Elena Hotel Galeria offer free cancellation for a full refund?
Yes, Mesón de Santa Elena Hotel Galeria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mesón de Santa Elena Hotel Galeria?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mesón de Santa Elena Hotel Galeria?
Yes, there's free self parking.
What are the check-in and check-out times at Mesón de Santa Elena Hotel Galeria?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Mesón de Santa Elena Hotel Galeria and nearby?
Mesón de Santa Elena Hotel Galeria has a spa and a garden.
Are there restaurants at or near Mesón de Santa Elena Hotel Galeria?
Yes, there's an onsite restaurant.
What's the area around Mesón de Santa Elena Hotel Galeria like?
Mesón de Santa Elena Hotel Galeria is a short 3-minute walk from Nuestra Senora de los Dolores Church and 3 minutes' walk from Main Square.

Mesón de Santa Elena Hotel Galeria Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

What guests liked

  • Breakfast was included and delicious, with some guests enjoying hearty hot breakfast options. (3 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

8/10 Very good

You can hear all the noisy around the neighborhood.
Bertha, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lillianna, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Lilia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Muy buena atención del personal. Excelente desayuno. y muy bonitos detalles en la habitaicón.
Alberto, 2-night family trip
Verified Expedia guest review

8/10 Very good

This is a nice hotel, very clean and a nice made-to-order breakfast included. The staff are pretty quiet and friendly, but only engage you when ask specific questions, even in Spanish. It is easily walkable to the principal Plaza. No AC so a little bit warm and there happened to be street construction occurring right around the hotel, which was a parking inconvenience but other than that not a problem.
Timm, 2-night trip
Verified Expedia guest review

2/10 Poor

Greg, 1-night trip
Verified Expedia guest review

8/10 Very good

Antonio, 3-night trip
Verified Expedia guest review

8/10 Very good

ROBERT, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This boutique hotel is over 200 years old. The rooms are spacious Ours had a private patio with a fountain. The staff was very accommodating. The cleanliness and decor was excellent. The rooms do not have air conditioning or heat, so I cannot imagine what it would be like during the summer or winter months. Only one issue I feel the price is too high for the location.
Barry, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Exceptionally nice boutique hotel with a combination rustic and contemporary style. Customer service was excellent.
Maria, 2-night family trip
Verified Expedia guest review

8/10 Very good

Robert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A fantastic stay in a beautiful old building. Our room was beautifully appointed and we got a hearty hot breakfast. The SERVICE was amazing. Fernando greeted us like family and couldn’t do enough to make us feel welcome. Would stay here again in a heartbeat. Mascota, by the way, is well worth the trip
Saifudin, 1-night romance trip
Verified Expedia guest review

6/10 Good

The hotel is quite beautiful and the room we got was away from the main road, so pretty quiet. The one thing that was problematic was the heat. You get an oscilating fan (no A/C) and the room temp was just too much for comfort. The beds were hard and being so close to the mountains, there are all kinds of critters inside the room. Breakfast was included and delicious.
Aranza, 1-night romance trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

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1-night family trip
Verified Expedia guest review

10/10 Exceptional

Carolina
Wonderful experience for our 42nd wedding anniversary. Beautiful old Mexican hotel with antiques throughout. Very large room opening up to a vista of an orange filled tree and lush mountains. Very friendly staff and delicious breakfasts. Not to forget the dozen fresh red roses in our room and they didn't know it was a special occasion for us.
Carol, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience. Saint José María Robles was born and lived in this house. What a blessing.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely B And B in the heart of Mascota
This hotel is a gem. Lovely building, modern updates in the rooms but old world charm is preserved. Staff is very helpful. Breakfast was lovely. Will definitely stay here again!
Verified Hotels.com guest review

10/10 Exceptional

The hotel was lovely, the staff was charming. I would go back.
Verified Hotels.com guest review

8/10 Very good

Very nice hotel near the plaza
A group of 10 of us stayed for two nights Mesón Santa Elena is an old colonial-era mansion about 4 blocks from the main plaza of Mascota. My room was very spacious and the decorations were nice. I had a king-size bed that was comfortable (unlike the usual slab of concrete that passes for a mattress in Mexico). The bathroom was also spacious, clean, and had a hair dryer and large towels. There was plenty of hot water in the shower, which is not always the case in Mexican hotels. The staff spoke only Spanish, but they were very attentive and helpful and they served a good breakfast. There were a few minor glitches. The room locks were difficult to operate until you got used to their quirks. One woman in my party managed to lock herself in her room because of her difficulty with the lock. The staff rescued her after a few minutes. The TV remote in my room didn't work and we discovered that it had only one of the two batteries required. Most of the channels got poor reception, but that may just be due to the relative remoteness of Mascota. Over all, the hotel was very charming and comfortable, although a bit pricey for Mexican hotels.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
We loved it! The hotel is a perfect way to experience a different way of life. A throw back to simpler time when agriculture was the norm. Take in the views and serenity. Enjoy the luxuries of the late 19th century and dare to turn off your device for just one moment as you breathe in the aromas.
Arturo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Charming, friendly meson
We thoroughly enjoyed our stay and accommodations. The staff didn't speak English and our Spanish want great but they were friendly and helpful. The breakfast every morning was custom order and possibly the best meal all day with fresh fruit, coffee and tamales or chiliquias or enchiladas, etc. Finally the inner courtyard was a great place to just hang out in the evenings. Wifi could be weak in some areas but sufficient.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Location is O.K. if you have to go to Mascota
Their website states they speak English - They do Not speak any at all. They asked us to come back in 15 mins so they could clean the Jr Suite we requested. We came back in 30 and they were sweeping - inc. a dead roach - o.k. it's Mexico... The bathroom was remodeled with tile, quite clean, large shower and a double jettted tub! Fluffly towels with their logo, few toiletries and 2 bottles of water. However, no hot water! After letting it run for at least 30 mins. it did get a bit warm but there was only a trickle coming out of the shower head - no pressure. The coffee maker only had one tea bag and sugar packet. Did have a new flat screen TV (mostly in Spanish even after changing the menu settings) and a safe in the armoire. Also glad there was a blanket as it Cold at night. Was confused as to whether or not Expedia charged my card as they wanted me to pay cash for the whole amount so I did and have monitored my charge card.
Verified Expedia guest review