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Tokyu Stay Ginza

3.0 star property
Hotel with restaurant, near Tokyo Imperial Palace

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Ginza

Exterior
In-room safe, soundproofing, iron/ironing board, free WiFi
Reception
In-room safe, soundproofing, iron/ironing board, free WiFi
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
Main amenities
  • Housekeeping (on request)
  • Restaurant
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Children stay free
  • Microwave
  • Private bathroom
  • Laundry facilities
  • Elevator
  • Deep soaking bathtub
The price is CA $292
CA $326 total
includes taxes & fees
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Bidet
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Bidet
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Bidet
Hair dryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

Highlights

Soundproofed
Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Bidet
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Bidet
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Bidet
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
Bidet
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Bidet
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room, Non Smoking (Single Use)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Bidet
Hair dryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Bidet
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Lobby

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non smoking

Lobby

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room Non smoking

Lobby

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Room with Small Double Bed Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Hotel Gracery Ginza

Free WiFi
Restaurant
Air conditioning
Laundry facilities
8.8 out of 10, Excellent, (1119)
The price is CA $231
CA $279 total
includes taxes & fees
Dec 8 - Dec 9
Hotel Gracery Ginza
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About the area

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061

What's nearby

  • Kabuki-za Theatre - 2 min walk - 0.2 km
  • Ginza Six - 4 min walk - 0.4 km
  • Tokyo International Forum - 11 min walk - 1.0 km
  • Tokyo Imperial Palace - 2 min drive - 1.8 km
  • Tokyo Tower - 3 min drive - 3.1 km

Getting around

  • Haneda Airport (HND) - 24 min drive
  • Narita Intl. Airport (NRT) - 59 min drive
  • Yurakucho Station - 9 min walk
  • Shimbashi Station - 12 min walk
  • Tokyo Station - 13 min walk
  • Higashi-ginza Station - 3 min walk
  • Ginza Station - 3 min walk
  • Ginza-Itchome Station - 7 min walk

Restaurants

  • ‪ナイルレストラン - ‬1 min walk
  • ‪銀座元楽 - ‬1 min walk
  • ‪観音山フルーツパーラー 銀座店 - ‬1 min walk
  • ‪俺の焼肉銀座4丁目店 - ‬2 min walk
  • ‪一風堂 - ‬1 min walk

About this property

Tokyu Stay Ginza

Tokyu Stay Ginza puts you in a great location, within a 15-minute walk of Ginza Six and Tokyo International Forum. Guests will have free perks like WiFi and wired internet. Also, Tokyo Imperial Palace and Tokyo Tower are just a 5-minute drive away. The helpful staff and nearby shopping get great marks from fellow travelers. The property is just a short walk to public transportation: Higashi-ginza Station is 3 minutes and Ginza Station is 3 minutes.

Languages

English, Japanese

At a glance

Hotel size

  • 191 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests must be at least 20 years to stay in a smoking room.
  • As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Coffee shop

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • All-in-one washer and dryer
  • Laundry detergent

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1500 per person

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Frequently asked questions

Does Tokyu Stay Ginza offer free cancellation for a full refund?
Yes, Tokyu Stay Ginza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tokyu Stay Ginza?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Ginza?
Sorry, there's no onsite parking at Tokyu Stay Ginza.
What are the check-in and check-out times at Tokyu Stay Ginza?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
Are there restaurants at or near Tokyu Stay Ginza?
Yes, there's an onsite restaurant.
Does Tokyu Stay Ginza have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Tokyu Stay Ginza like?
Tokyu Stay Ginza is in Ginza, a short 3-minute walk from Higashi-ginza Station and 4 minutes' walk from Ginza Six. Travelers say this hotel is in a good location.

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Shopping
Washer dryer
Washing machine
Train station
Cleanliness
Metro station
Lobby

What guests liked

  • Breakfast was a highlight with excellent options, including fresh fruit and a great selection. (8 reviews)
  • The property offers excellent shopping and dining options with several nearby restaurants and a convenient location. (3 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Non-existent Service
There's no free bottled water in the hotel whereas 2 years ago, they had that amenity. One also has to pay 1,500 yen if you want your room cleaned. They only offer limited housekeeping which is change of towels & collection of trash. For the amount they are charging for a night stay, I expected that these services would be readily offered. We stayed here in 2022 and we didn't have any issues with them then.
Shirley, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katharina, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good location next to Higashi-Ginza and walkable to Ginza station underground if needed to get to the other lines. The train from Higashi Ginza goes straight to Haneda which is super convenient The one complaint was that being on a lower level facing the main street is quite noisy as there's a highway going undernearth. The staff though were nice enough to move us to a high level facing the smaller inner street and it was quiet. The hotel doesn't do full room cleanings. Just towel swaps and garbage emptying. Its a 1500 yen fee to do a 'full' cleaning.
Jason, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grace, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 9-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location, efficient business hotel.
Very convenient location. Typical, clean, efficient Japanese business hotel. Could have benefitted by have clothes storage, but good overall.
Lawrence, 9-night trip
Verified Hotels.com guest review

6/10 Good

Kristina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location. Clean, safe, and convenient. Loved the property. We got an unexpected upgrade. Thank you.
Adnan, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel staff culture seems a bit toxic, one particular staff member was particularly rude for no apparent reason. Besides that there were no issues with th hotel itself and their facilities.
9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great property. Great staff. Great breakfast. This hotel is located perfectly next to the subway system, close to a lot of shopping and cultural sites (Edo Castle ruins/Imperial Palace grounds). The staff is extremely attentive and courteous, even going as far as coming back out to check on us as we were loaded up in our taxi trying to get to our next destination after checking out! The staff member ended up helping us translate to Japanese, and this was after she hailed him for us.
James, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Henry Gee Ho, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

4/10 Fair

They have stupid policy of charging additional if you want room cleaned and change sheets. I told them for one of days them and they forgot to schedule. When coming back to room not cleaned and then they offered me different room or change sheet myself for free.
Adrian, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alfie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The location was very close to train stations& walkability to restaurants and shops was really great. The hotel was clean and the staff was friendly. The breakfast buffet that they offer is okay but needs more variety, have stayed at other hotels that provided a much better spread of dishes. We will definitely stay here again, the location is great and safe.
Maria Rosita, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Na
AHMAD, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It’s in the middle of everything. You can walk from everywhere from here train stations, bus stations, mall, dining, shopping.
James Oliver, 5-night family trip
Verified Expedia guest review

8/10 Very good

Tokyu Stay Ginza
The room was clean & the included breakfast experience was wonderful. The room was small, but right in the center of Ginza! A great experience!
Warren, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The room a bit small, nice to have washer/ dryer in the room. Short distance walking to Ginza upscale mall and restaurants.
Phong, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jasmine, 16-night trip
Verified Hotels.com guest review

8/10 Very good

Great Location! Private washer/dryer! Love this.
Location was excellent! Just a few blocks to major luxury shopping malls with food court full of overwhelming delicious food choices. Ippudo Ramen right next to the back exist of the hotel was so convenient. Staff was friendly. The room had private laundry machine/dryer, a little breakfast nook, shelf full of mugs and utensils we could use for tea/coffee. I wish this location also has kitchenette that the other Tokyu Stay in Aoyama has. Overall it was clean and great. I think the vertical space in the room can be utilized more, to install shelves or hooks to hang things. Coming from the USA, I expected hotels in Japan to be much less spacious and it was, barely had space for luggage. However all the other hotels we stayed at in Japan were like that.
Katie Cai Hua, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay and staff!
Nina, 9-night trip
Verified Expedia guest review

8/10 Very good

Nice location! Close to subway
Flora Yu San, 5-night trip
Verified Expedia guest review