At Cuale Condo Retreats, you'll be just a 5-minute drive from Malecon and Bay of Banderas. Guests can enjoy the outdoor pool or take advantage of nearby hiking/biking trails. Apartments offer up nice touches like rainfall showerheads and comfy beds with premium linens.
Languages
English, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Property amenities
Pool/Spa
Outdoor pool
Sun loungers
Internet
Free WiFi
Parking and transportation
No onsite parking available
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Blender
Paper towels
Cleaning supplies
Cookware/dishes/utensils
Electric kettle
Water dispenser
Bedrooms
Premium bedding
Bed sheets provided
Tempur-Pedic mattress
Bathrooms
Shower
Rainfall showerhead
Soap
Toilet paper
Shampoo
Hair dryer
Towels provided
Living spaces
Dining room
Sitting area
Entertainment
50-inch Smart TV with cable service
Netflix
Streaming services
Outdoor areas
Barbecue grill
Picnic area
Outdoor furniture
Outdoor entertainment area
Firepit
Dock
Work spaces
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator
Handrails in stairways
Well-lit path to entrance
Designated smoking areas
Services and conveniences
Daily housekeeping
Safe
Multilingual staff
Safe at front desk
Iron/ironing board (on request)
Front desk (limited hours)
Hair salon
Things to do
Mountain climbing nearby
Ecotours nearby
Ziplining nearby
Skydiving nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
8 rooms
Individually decorated
Individually furnished
Access via exterior corridors
Fees & policies
Refundable deposits
A damage deposit of MXN 4000 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Cleaning fee: MXN 1000 per accommodation, per stay
Optional extras
Housekeeping is offered for an extra charge
Policies
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Cuale Retreats Puerto Vallarta
Cuale Condo Retreats Aparthotel
Cuale Condo Retreats Puerto Vallarta
Cuale Condo Retreats Aparthotel Puerto Vallarta
Frequently asked questions
Does Cuale Condo Retreats offer free cancellation for a full refund?
Yes, Cuale Condo Retreats does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cuale Condo Retreats?
Yes, there's an outdoor pool.
Are pets allowed at Cuale Condo Retreats?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Cuale Condo Retreats?
Sorry, there's no onsite parking at Cuale Condo Retreats.
What are the check-in and check-out times at Cuale Condo Retreats?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Cuale Condo Retreats and nearby?
Have fun with nearby activities like hiking, mountain climbing, and skydiving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a picnic area.
Does Cuale Condo Retreats have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a blender, cookware, and a refrigerator.
What's the area around Cuale Condo Retreats like?
Cuale Condo Retreats is a short 17-minute walk from Malecon and 13 minutes' walk from Playa de los Muertos.
Cuale Condo Retreats Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Amenities
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Popular mentions
Service staffRoomRooftopsBeachKitchenLocationTripRestaurantHot TubNeighborhoods
What guests liked
The pool and hot tub were a perfect temperature and offered a wonderful view of the surrounding area. (5 reviews)
The hot tub was a bonus feature, offering a great place to cool off on a hot day with a wonderful view. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
2 Aug 2024
Anibal
Anibal, 4-night trip
Verified Expedia guest review
8/10 Very good
7 Jul 2024
Kevin
Kevin, 6-night trip
Verified Expedia guest review
10/10 Exceptional
25 Jun 2024
Such a cute place. Location was perfect and the staff is amazing.
Kathleen
Kathleen, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 Jun 2024
We really loved everything about our stay!
James
James, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Love this place Jacob was an excellent host
Ismael
Ismael, 7-night trip
Verified Expedia guest review
10/10 Exceptional
23 Mar 2024
Rooftop jacuzzi and pool, comfortable beds, friendly and helpful staff, and well appointed units, the staff at Cuale really think of everything. We had a fantastic time and I would jump at the chance to stay here again.
Derek
Derek, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Mar 2024
Almost perfection.
The condo,the staff and the location are very good.The roof deck was amazing. The pool though small is salt water and heated.
The fruit and pastry in the morning is a bonus but we prefer to go out for breakfast.
The super bowl party was the highlight of our monthly stay.
The cons are very few and minor. We were there for a month and there was no beer opener or cork screw.We asked for a cork screw and were provided with one that was a little strange and I ended up buying one that I could use.
If I was rating Cuale condos out of ten I would rate them 9.5 only because I am a perfectionist who loves to drink wine and cook.
don
don, 28-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2023
Amir
Amir, 7-night trip
Verified Expedia guest review
10/10 Exceptional
3 Nov 2023
Jacob, Lucy, and Laura were amazing! Quick reply to any/all messages. Clean towels were always brought when asked. The pool and jacuzzi were a bonus. Plenty of sunscreen, oil and after sun products available in the pool bathroom. There was fresh coffee, baked goods and fruit every morning. Can't say enough about this property. Will definitely stay again!
Kim
Kim, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Oct 2023
This is definitely the place to stay!
We had an amazing stay at Cuale! The owner was awesome. Attention to detail was evident with little drinks in the fridge and cookies awaiting us at check-in! Our place was spotless. The rooftop was beautiful, and the staff was fantastic. Nothing negative to say here :)
Sabrina
Sabrina, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2023
In all my travels, I have never enjoyed the level of care and attention that I received from Jacob and Lucy. From the first greeting to the last good bye they were exceptional hosts running a delightful property.
To be in Puerto Vallarta, close to the beach and its attractions, but to feel like you are actually in Mexico and not a tourist Mecca was wonderful.
The condos are clean, comfortable, very well equipped at very reasonable prices.
Stay here and you will not be disappointed, in fact you will be happy to have found a special place run by special people.
Michael
Verified Expedia guest review
10/10 Exceptional
12 Oct 2023
Chalet Condos was fabulous. The condo was spacious and well appointed. Much larger than expected with a kitchen and two sitting areas as well as a bedroom. The rooftop area was amazing with a kitchen area, lots of sitting areas, pool and hot tub. Lucy was helpful and friendly. Easy walk to the beach and other Romantic Zone sites. We will be back.
bambi
bambi, 3-night family trip
Verified Expedia guest review
8/10 Very good
12 Jun 2023
Stayed there for a week with my husband and daughter. Jacob and Lucy were friendly and helpful. Especially Lucy, she is such a delight to be around. Property is close to beach but neighborhood is noisy, rooms were spacious and rooftop is cool. We also had this really friendly cat visit us everyday and my daughter loved it.
TingTing
TingTing, 5-night trip
Verified Expedia guest review
10/10 Exceptional
23 Mar 2023
Heather
Heather, 7-night trip
Verified Expedia guest review
10/10 Exceptional
17 Feb 2023
The condo and property was exactly like the pictures on expedia.ca. we loved everything on the roof top. Jacob and all his staff could not do enough for us. They were so polite and answered any questions that we had. We will definitely stay here again.Thank You Jacob and your staff.
Donna&Randy
Donna
Donna, 14-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 Jan 2023
This property was absolutely perfect. The property was very clean, great sitting area upstairs, pool area was great. The photos online are exactly how the property looked and was maintained.
Jacob and Lucy were so friendly and super helpful. If you needed anything they we’re available.
It might be a little further back from the beach but definitely worth the short walk. Lots of foot traffic and felt totally safe.
If I had to suggest one minor improvement it would be that the kitchen could be a little better provisioned.
We will definitely be back.
Stacy
Stacy, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Dec 2022
We loved the property, very comfortable and in a great neighbourhood. Lots of restaurants close by and very good. 8 blocks to the malecon. Short walk, would definitely recommend.
teresa
Verified Expedia guest review
10/10 Exceptional
23 Nov 2022
Puerto Vallarta hidden gem!
Jacob was the best host that me and my wife could ever ask for. If you want a place that will make you feel at home look no further then the Cuale Condos. Clean, safe and a great deal. Tons of places within walking distance. This place will beat any resort!
Michael
Michael, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2022
Apartments are well-decorated and have everything you could need for your trip. The rooftop is full of amenities and is a great place to relax for a few hours. The property is within walking distance of all the restaurants and bars of Zona Romántica.
Matthew
Matthew, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Oct 2022
Jacob was an incredible host during our stay at Cuale. The pictures of the property don’t do it justice, it has old town charm with very modern facilities. The view from the terrace is gorgeous. We felt safe and close to all the action downtown. It is really easy to book an Uber and if you have questions Jacob and his staff is more than ready and willing to answer them. We will be recommending this place to any friends and thoroughly enjoyed our stay. Lucy and Laura do such a stellar job keeping the facilities clean. This place has a cozy B and B feel and I cannot rave about it enough!
Lesley
Lesley, 8-night romance trip
Verified Expedia guest review
8/10 Very good
24 Sep 2022
Jacob was very nice and very attentive to guests needs. The rooftop was lovely and very relaxing. There are some great options for food in the area which was nice.The neighborhood is very noisy and there isn't much insulation in the rooms so you hear everything happening around you, day and night. I'm a light sleeper so that was an issue for me. That's my only negative for the property.
jeffery
jeffery, 4-night trip
Verified Expedia guest review
10/10 Exceptional
20 Sep 2022
Fredrico
Fredrico, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2022
Excellent facility in an excellent location. Housekeeping and staff were amazing!
Scott
Scott, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2022
Fantastic place, there was some construction going on in some of the other rooms but for the most part I could work and do business meetings on computer with ear plugs. Mexico is louder area of the world because they are usually building and making things better! Super clean!!! Spacious well designed and decorated 1 bedroom apartments with excellent kitchen amenities- updated everything! Comfortable Mattress. Location Location. I would have liked a contact number or a way to text manager to ask questions- as front desk was usually empty- ?about where to find different things in the area- a post office, Art Galleries…Thank You, The Traveling Thx.
Rene
Rene, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jun 2022
We loved Cuale!! Our condo was exactly as it was pictured and Jacob and the staff have not missed a single detail! From the soft sheets & awesome high speed wifi to the lovely pool and morning pastries! It really is a hidden gem! Everything was fantastic. Jacob was very helpful in recommending some fabulous, local, off the beaten path restaurants and great with helping us navigate any transportation or other questions we had. We absolutely recommend and will definitely be back!