Virginia Museum of Transportation - 7 min drive - 7.4 km
Carilion Roanoke Memorial Hospital - 9 min drive - 9.1 km
Getting around
Roanoke Regional Airport (ROA) - 3 min drive
Roanoke Station - 6 min drive
Free airport shuttle
Restaurants
Cookout - 11 min walk
McDonald's - 13 min walk
Chick-fil-A - 3 min drive
K&W Cafeteria - 9 min walk
Buffalo Wild Wings - 2 min drive
About this property
Mainstay Suites Airport
Located just 1.7 mi (2.7 km) from the airport, Mainstay Suites Airport offers a free shuttle (available on request). Guests will have free perks like WiFi, self parking, and wired internet. The helpful staff and overall property condition get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
77 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Transfers
Free airport shuttle from 4:00 AM to 9:00 AM
Other information
Designated smoking areas
Property amenities
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
Business center
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Television in common areas
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Braille signage
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning and heating
Fan
Coffee/tea maker
Iron/ironing board
Dryer
Sleep well
Blackout drapes/curtains
Double sofa bed
Premium bedding
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Paper towels
More
Housekeeping (on request)
In-room safe
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per accommodation, per week
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property is professionally cleaned.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Mainstay Suites Airport
Mainstay Suites Airport Hotel
Mainstay Suites Airport Hotel Roanoke
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Aparthotel Roanoke
Mainstay Suites Airport Aparthotel
Mainstay Roanoke
Mainstay Suites Roanoke
Mainstay Suites Roanoke
Mainstay Roanoke
Mainstay Suites Airport Hotel
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Hotel Roanoke
Frequently asked questions
Does Mainstay Suites Airport offer free cancellation for a full refund?
Yes, Mainstay Suites Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mainstay Suites Airport?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at Mainstay Suites Airport?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Mainstay Suites Airport?
Yes, a free airport shuttle is available from 4:00 AM to 9:00 AM on request.
What are the check-in and check-out times at Mainstay Suites Airport?
Check-in start time: 3 PM; Check-in end time: 5 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Mainstay Suites Airport and nearby?
Recommended spots to visit include Valley View Mall (0.9 mi) and Center in the Square (4 mi), along with Berglund Center (4.1 mi) and Virginia Museum of Transportation (4.6 mi).
Does Mainstay Suites Airport have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Mainstay Suites Airport like?
Mainstay Suites Airport is a short 3-minute drive from Roanoke Regional Airport (ROA) and 17 minutes' walk from Valley View Mall.
Mainstay Suites Airport Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Well worth the money,
Clean and roomy.
Staff very accommodating.
Will visit again.
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
4/10 Fair
19 Oct 2024
Not impressed
It was okay. This property needs a facelift. The inside is very outdated. The walls are damaged and the elevator stinks. The coffee in the lobby is disgusting and they do not serve breakfast. The hallways look like they have not been vaccumed in a month. The property is loud from the highway near by.
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
2/10 Poor
7 Oct 2024
Rodney
Rodney, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Tracy
Tracy, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2024
Great hotel
Free shuttle service to airport only runs on certain days. But Uber is about $13 and only minutes away. Morning desk clerk a great guy and was very helpful & kind. Room spacious & clean. Full kitchen with dishes & utensils. Very nice hotel.
Brian
Brian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
William
William, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Aug 2024
James
James, 2-night trip
Verified Hotels.com guest review
4/10 Fair
1 Aug 2024
Lauren
Lauren, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2024
Jerry
Jerry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jul 2024
William
William, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
22 Jul 2024
No luggage carts available is unacceptable.
Poorly maintained premises.
Duane
Duane, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Jul 2024
Connie
Connie, 2-night trip
Verified Expedia guest review
2/10 Poor
14 Jul 2024
Kearstin
Kearstin, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
9 Jul 2024
Don’t stay here
This hotel is very run down and poorly managed. The reviews I read were fantastic, so we had no idea how junky this place would be. We couldn’t stay there, had to get a refund and find another place about midnight. No fun!
Judith
Judith, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jul 2024
We have stayed at Mainstay for many years and have appreciated the convenience and the layout of the rooms! We are just a short drive from everything we need in Roanoke!
Brad
Brad, 4-night trip
Verified Expedia guest review
2/10 Poor
29 Jun 2024
We reserved a pet friendly room weeks ago, arrived at 7 PM and no Pet rooms were available.
Robert
Robert, 1-night trip
Verified Travelocity guest review
8/10 Very good
23 Jun 2024
Dorothy
Dorothy, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Jun 2024
Staff was very accommodating
Patricia
Patricia, 1-night trip with friends
Verified Expedia guest review
6/10 Good
16 Jun 2024
Not great by any means but friendly staff
The gentleman that checked us in was so friendly and provided excellent service. However that’s basically where the excellence stopped. The hotel was so outdated, the room smelled incredibly musty and moldy. The shower head was horrible and dirty—water flow was outrageously strong to the point that my kids were scared to take a shower.
Kaitlyn
Kaitlyn, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
16 Jun 2024
Unclean
Katherine
Katherine, 2-night trip
Verified Expedia guest review
4/10 Fair
9 Jun 2024
James
James, 1-night family trip
Verified Hotels.com guest review
6/10 Good
3 Jun 2024
Lots of long term tenants living there as if it’s a housing project. For real!
Van
Van, 3-night trip
Verified Expedia guest review
8/10 Very good
26 May 2024
The location is very good. Our tv went out and we were told to unplug it for 10 minutes and then plug it back in. It was something to do with the weather.