In the heart of Tokyo, Candeo Hotels Tokyo Roppongi offers a serene escape with its full-service spa and sauna. Guests rave about the helpful staff and enjoy convenient amenities like dry cleaning/laundry services, a restaurant, luggage storage, multilingual staff, free WiFi in public areas.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
24/7 front desk
Laundry facilities
Air conditioning
Free WiFi
Main amenities (10)
Daily housekeeping
Restaurant
Full-service spa
Breakfast available
24-hour front desk
Air conditioning
Vending machine
Laundry service
Multilingual staff
Luggage storage
Feel at home (6)
Children stay free
Refrigerator
Private bathroom
Television
Daily housekeeping
Elevator
The current price is CA $154
CA $154
CA $169 total
Jun 8 - Jun 9
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Executive Twin Room with Sofa Bed, Non Smoking
Executive Twin Room with Sofa Bed, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/tub combination
20 sq m
Sleeps 3
2 Large Twin Beds and 1 Twin Sofa Bed
View all photos for Executive Twin Room with Sofa Bed, Tokyo Tower View, Non Smoking
Executive Twin Room with Sofa Bed, Tokyo Tower View, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/tub combination
City view
20 sq m
Sleeps 3
2 Large Twin Beds and 1 Twin Sofa Bed
Run of the House, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/tub combination
Sleeps 3
1 Queen Bed OR 2 Large Twin Beds
View all photos for Executive Twin Room,Tokyo tower view, Non Smoking
Executive Twin Room,Tokyo tower view, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/tub combination
City view
20 sq m
Sleeps 4
2 Large Twin Beds
View all photos for Executive Queen Room Non Smoking
Executive Queen Room Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/tub combination
16 sq m
Sleeps 2
1 Queen Bed
View all photos for Executive King Room, Tokyo Tower View, Non Smoking
Executive King Room, Tokyo Tower View, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/tub combination
Sleeps 2
1 King Bed
View all photos for Executive Twin Room, Non Smoking
Executive Twin Room, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/tub combination
20 sq m
Sleeps 4
2 Large Twin Beds
View all photos for Executive King Room, Non Smoking
Executive King Room, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/tub combination
18 sq m
Sleeps 2
1 King Bed
View all photos for Queen Room with Terrace, Non Smoking (4th Floor)
Queen Room with Terrace, Non Smoking (4th Floor)
Highlights
Terrace
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
14 sq m
Sleeps 2
1 Queen Bed
View all photos for Executive Queen Room Non Smoking (1 Person)
You'll be in a fantastic location at Candeo Hotels Tokyo Roppongi, just a 5-minute walk from Roppongi Hills and Tokyo Midtown. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Also, Tokyo Tower and Tokyo Imperial Palace are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Roppongi Station is steps away and Roppongi-itchome Station is 9 minutes.
Languages
English, Japanese
At a glance
DONE
Hotel size
149 rooms
Arranged over 16 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Full-service spa
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchairs available on site
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Down comforter
Premium bedding
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, スカイスパ. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath (no minerals).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 1650 for children
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Candeo Hotels Tokyo Roppongi Hotel
Candeo Hotels Hotel
Candeo Hotels
Candeo Hotels Tokyo Roppongi Hotel
Candeo Hotels Tokyo Roppongi Tokyo
Candeo Hotels Tokyo Roppongi Hotel Tokyo
Frequently asked questions
Does Candeo Hotels Tokyo Roppongi offer free cancellation for a full refund?
Yes, Candeo Hotels Tokyo Roppongi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candeo Hotels Tokyo Roppongi?
Sorry, pets aren't allowed.
Is parking offered on site at Candeo Hotels Tokyo Roppongi?
Sorry, there's no onsite parking at Candeo Hotels Tokyo Roppongi.
What are the check-in and check-out times at Candeo Hotels Tokyo Roppongi?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM.
What is there to do at Candeo Hotels Tokyo Roppongi and nearby?
Candeo Hotels Tokyo Roppongi has a spa.
Are there restaurants at or near Candeo Hotels Tokyo Roppongi?
Yes, there's an onsite restaurant.
Does Candeo Hotels Tokyo Roppongi have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Candeo Hotels Tokyo Roppongi like?
Candeo Hotels Tokyo Roppongi is a short 2-minute walk from Roppongi Station and 3 minutes' walk from Roppongi Hills.
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Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Breakfast
Onsen
View
Walking
Amenities
Subway
Lobby
What guests liked
The spa was a highlight, with many reviewers praising its excellence and relaxation. (11 reviews)
The property is located near many restaurants and shops, making it a great spot for dining and exploring. (3 reviews)
Breakfast offered a nice variety of items and was well worth the price. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 26, 2025
Patrik
Patrik, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 14, 2025
Good choice
This is a great little hotel, super conveniently located right next to Roppongi station and also walking distance to many cool places. For Tokyo the rooms are a good size and it’s clean and quiet. I’d stay again.
Melissa
Melissa, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 8, 2025
Highly recommend!
Finally a room in Japan that wasn’t the size of our closet! And a gorgeous view of the Tokyo tower. Beautiful hotel, lovely staff, great walkable area. Would stay again!
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Apr 30, 2025
Air condition wos very noisy . Small room .
ROBERT
ROBERT, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
Mar 16, 2025
Japan Stay
The public bath was a nice benefit and great location.
Larry
Larry, 3-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 27, 2025
Amy
Amy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 26, 2025
Amazing stay
Hotel is convenient to the train station and it’s easy to find. It’s close to the popular sites such as Azabudai Hills (teamLabs), Roppongi Hills, NACT. It’s convenient to hop on the train to get to Nakameguro as well! Highly recommend this place!
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 21, 2025
Ralph
Ralph, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 20, 2025
It was a amazing experience with the spa and the room had a beautiful view of the city
Diego
Diego, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 17, 2025
Great hotel, good location with onsen.
Great hotel, good location and clean, nice breakfast, onsen on top floor is great.
Ralph
Ralph, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 29, 2025
I’ve always chosen to come back here whenever I drop by in Tokyo. The open-air bath is great place to unwind after a long day and it’s located near a station for ease of commuting via the Hibiya and Oedo Lines.
A shoutout to the staff who attended to my panic call for something which I left in the room when I checked out. I’m just so glad that it was found and returned back to me.
Jasmine
Jasmine, 1-night romance trip
Verified Expedia guest review
8/10 Very good
Jan 27, 2025
The Candeo Tokyo Hotel offers a serene alfresco onsen experience and convenient transportation instructions. They provide complimentary daily water bottles and excellent shower water control. However, the limited space for personal items is a minor inconvenience.
KIT FONG
KIT FONG, 4-night trip
Verified Expedia guest review
8/10 Very good
Jan 26, 2025
Hotel is very nice
Rooms a little too small for longer stays with large luggage as we had .
I could hear water running in different bathrooms in the middle of night.
Other than that it was great
Breakfast was excellent
We could leave our luggage after we checked out. I would rate hotel 4 1/2 stars.
Aleksandra
Aleksandra, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2025
Kylie
Kylie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 17, 2025
Yuheng
Yuheng, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 15, 2025
Family of 4 from Seattle, WA. We love this hotel!! This is the 3rd times we stay at Roppongi location. We also stayed at Shimbashi in 2019. Candeo at Shimbashi is also good but smaller breakfast area.
We chose Candeo Roppongi because the sky spa. After long walk/ shopping in Tokyo, it was the quickest (4 people shower in one bathroom can take awhile) and the most relaxing. If you are complaint about the small bathroom, you are totally missing out. We also love the breakfast. We stayed there for 3 nights both japanese and european food. My kids ate a lot. =) The location is also convenience, during the jetlag, we walked and shop at Don Don Donki nearby (open 24 hours). We also love Roppongi Christmas street, beautiful lights.
If your kids are older than 12, they are consider adult, so we have two rooms for dad mom and teenagers.
We will come back for sure, highly recommended.
Eugene
Eugene, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2025
Elizabeth
Elizabeth, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Candeo place to stay in Tokyo
Excellent place to stay while in Tokyo.
Great location near train station.
Included breakfast well worth the price and delicious. Natto and homemade tofu were awesome.
Rooftop Onsen fabulous with view of Tokyo tower.
Will stay again!
Troy
Troy, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
Dec 28, 2024
Nobuyoshi
Nobuyoshi, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Dec 23, 2024
Excellent but room small
gregory eugene
gregory eugene, 3-night trip
Verified Orbitz guest review
4/10 Fair
Dec 21, 2024
I did like the location it was central to the train station and walking distance to sites to see. But that is about it. I was a long term stay 8 days
Staff were not well versed for international travelers. When you were done with your day entertainment in room was limited to only Japanese stations on TV and not a lot. It was not even a smart TV. You can not make an outside call - PERIOD. Room service was limited and speratic. The room itself has no place to hang or store cloths. It is that small and although one of few to offer a king size bed. That was all you had room for. For the price paid it was over rated and I can not in good concious recommend this property. When I return I will make sure to avoid this for my next Tokyo long stay.