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The Lux Hotel & Conference Center, Ascend Hotel Collection

2.5 star property
Waterloo hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Lux Hotel & Conference Center, Ascend Hotel Collection

Reception
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Fitness center
  • Seasonal outdoor pool
  • Children's pool
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
  • Water dispenser
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is CA $117
CA $130 total
includes taxes & fees
Jan 16 - 17 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

del Lago Resort & Casino

Spa
Airport transfer
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (1294)
The price is CA $166
CA $184 total
includes taxes & fees
Dec 24 - Dec 25
del Lago Resort & Casino
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About the area

Map
2468 State Route 414, Waterloo, NY, 13165

What's nearby

  • National Women's Hall of Fame - 3 min drive
  • It's A Wonderful Life Museum - 3 min drive
  • del Lago Resort & Casino - 6 min drive
  • Waterloo Premium Outlets - 11 min drive
  • Cayuga Lake State Park - 12 min drive

Restaurants

  • ‪Subway - ‬10 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪DraftKings Sportsbook - ‬7 min drive
  • ‪Lizards Tailgaters Lounge - ‬3 min drive
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, Ascend Hotel Collection

When visiting Waterloo, The Lux Hotel & Conference Center, Ascend Hotel Collection is a great choice to consider. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Woody's Bar & Grille, which serves dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The comfortable beds and helpful staff get great marks from fellow travelers.

Languages

English

At a glance

Hotel size

  • 147 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Water dispenser

Traveling with children

  • Children's pool
  • Pool gate
  • Fence around the pool

What to do

  • Winery tours nearby

Working away

  • Meeting rooms
  • Conference space (9180 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services
  • Pool loungers

Facilities

  • Built in 1979
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Grab bar in shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Woody's Bar & Grille - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from June to August
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Does The Lux Hotel & Conference Center, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, The Lux Hotel & Conference Center, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Lux Hotel & Conference Center, Ascend Hotel Collection?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at The Lux Hotel & Conference Center, Ascend Hotel Collection?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Lux Hotel & Conference Center, Ascend Hotel Collection?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The Lux Hotel & Conference Center, Ascend Hotel Collection?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at The Lux Hotel & Conference Center, Ascend Hotel Collection?
No, this hotel doesn't have a casino, but del Lago Resort & Casino (6-min drive) is nearby.
What is there to do at The Lux Hotel & Conference Center, Ascend Hotel Collection and nearby?
The Lux Hotel & Conference Center, Ascend Hotel Collection has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near The Lux Hotel & Conference Center, Ascend Hotel Collection?
Yes, there's an onsite restaurant, Woody's Bar & Grille.

The Lux Hotel & Conference Center, Ascend Hotel Collection Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Had a nice overnight stay. Enjoyed a couple cocktails at the bar and met some nice people. The bar tender was friendly and attentive.
Wayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Overall very good. Great service, comfortable bed. Only negative feedback is not having a blackout curtain because parking lot light shone through.
Ezra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

peter, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Gary, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rosa, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

6/10 Good

Marian, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Could be better
It was a decent could have been a little cleaner also need updating in the rooms breakfast was decent but it was an average place
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable one might stay
It was amazing. I would suggest that breakfast should have fresh fruits like apples, bananas, clementines/mandarins etc.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Don't stay!!!
We booked for the pool. It was closed and no notification was given. We requested a partial refund in person and via email and all requests were ignored
Laurel, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Kailee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

Melissa, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Great overnight stop
Taffy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Well situated between Seneca and Cayuga lake
Perfect location to stay when you explore the finger lakes breweries and wineries. The room were spacious and clean. The staff were friendly. Good breakfast. Nice to have the restaurant on site and the food was great. Walking distance to the Walmart. So happy with this place that this is where I plan to stay on future trips in the area.
christiane, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Would definitely stay again
Great place to stay. Reasonably priced with hot breakfast included. Rooms were well decorated and bed very comfortable
Paul, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kelsey, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Patrick, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay.
Fay did a great job checking me in. Clean hotel good breakfast.
Kimber, 1-night family trip
Verified Hotels.com guest review