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All properties in Memphis, Tennessee, United States of America
1 room, 2 adults

Homewood Suites Memphis East, Memphis

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
5811 Poplar Ave, Memphis, TN, 38119, United States of America

3-star hotel in White Station with restaurant and 24-hour fitness
  • Free breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book. 

  • Great property and spacious units. Great breakfasts and free snacks and beer in the…May 7, 2018
  • There was a roach in my room so I went to the office to switch rooms. The manager asked…Aug. 13, 2020

Homewood Suites Memphis East, Memphis

from $116 CAD
  • Deluxe Room, 1 King Bed
  • Room, 2 Double Beds
  • Suite, 1 King Bed
  • Suite, 1 Double Bed, Accessible, Bathtub
  • One King Or Two Double Twobedroom Suite Nonsmoking
  • Two Bedroom Suite, Two King Beds, Non-Smoking
  • Room, 1 Double Bed, Accessible (Hearing)
  • Premium Room, 1 Double Bed, Accessible, Bathtub (Mobility & Hearing)
  • Premium Suite, 1 King Bed
  • Premium Suite, 1 King Bed
  • Suite, 1 King Bed

What’s around Homewood Suites Memphis East, Memphis

Landmarks

  • In White Station
  • Lichterman Nature Center - 35 min walk
  • Baptist Restorative Care Hospital - 2.6 mi / 4.1 km
  • Baptist Memorial Medical Grp Hsptlsts - 2.6 mi / 4.2 km
  • Baptist Memorial Restorative Care Hospital - 2.7 mi / 4.3 km
  • Baptist Memorial Hospital - 2.7 mi / 4.4 km
  • Theatre Memphis - 2.8 mi / 4.4 km
  • Opera Memphis - 2.8 mi / 4.5 km

Getting around

  • Memphis Intl. Airport (MEM) - 14 min drive
  • Memphis Central Station - 19 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-in

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 17 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

  • Up to 25 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle within 5.00 mi

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast daily
  • Restaurant
  • Snack bar/deli
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Basketball on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 5
  • Year Built - 1989
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Sofa bed
  • Sofa bed size double
  • Pillowtop mattress
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Homewood Suites Memphis East, Memphis’s small print

Also known as

  • Homewood Suites Memphis East Aparthotel
  • Homewood Suites Memphis East Memphis
  • Homewood Suites Memphis East Hotel Memphis
  • Homewood Suites Memphis East
  • Homewood Suites
  • wood Suites Memphis
  • wood Suites Memphis
  • Homewood Suites Memphis East Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from May to September.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Onsite parties or group events are strictly prohibited.

    Long-term renters welcome.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards, and cash.

    Optional extras

    Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Homewood Suites Memphis East, Memphis

    • Does Homewood Suites Memphis East offer free cancellation for a full refund?
      Yes, Homewood Suites Memphis East does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Homewood Suites Memphis East?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Homewood Suites Memphis East?
      Yes, there's free self parking.
    • Is there a pool at Homewood Suites Memphis East?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at Homewood Suites Memphis East?
      Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Homewood Suites Memphis East?
      You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.
    • Are there restaurants at or near Homewood Suites Memphis East?
      Yes, there's an onsite restaurant. Nearby restaurants include The Capital Grille (10-min walk), Seasons 52 (10-min walk), and Ruth's Chris Steak House (10-min walk).

    Recent reviews

    Good 7.2 From 66 reviews

    Very Good 8.0
    It good enjoy the stay
    us1 night trip
    Good 6.0
    Dirty dirty rooms. Floors heavily stained. Mold in shower/tubs. Dusty. Put away all dishes from prior customer.
    Jeffrey, us1 night family trip
    Exceptional 10.0
    I loved the property, there was nothing that I disliked
    us1 night romance trip
    Good 6.0
    Checking in was a nightmare because Expedia didn't process the correct dates. After that crisis, we got to our 77 degree room and unpacked. I asked about why the ac wasn't cooling but was reassured it takes time. After almost 2 hours and having maintenance come, there was a problem with the compressor so i had to pack everything back up and move to another room. Dishes were all in the dishwasher and I didn't know if they were clean and there was no dishwasher detergent. Everything was sticky but i brought my own Clorox wipes snd lysol so it wasn't a huge deal now that i had air conditioning. The breakfast was hit or miss. On our second day the eggs had so much cheese in them, they were inedible. Their "social hours" in the evening were nice but again with hit or miss mediocre food. Out of 4 nights, I only came back to a maid cleaned room once. Every other day i had to call and request trash pick up and turn down services. The only top notch thing I can compliment this property on is the staff. Always smiling and very accommodating to our many problems. The staff actually made our trip in regards to this hotel. So much so that I might actually consider staying again, if only for the friendly and kind faces.
    Stephanie, us4 night family trip
    Poor 2.0
    this use to be my favorite. not no more
    dont get me wrong i love this hotel but they messed up when i had to pay a holding fee that was almost double of what my room cost..i had so much planned that day until they told me i had to pay fkr my room plus a even bigger payment for incidentals..i just didnt agree cause i did not bring that much and they never charged that much..so if u going to that hotel make sure u have over $300.
    us1 night trip
    Exceptional 10.0
    It was okay. My daughter liked it. The staff was friendly and they gave us water bottles and a snack when we checked in
    us2 night family trip
    Good 6.0
    Disappointed
    Disappointed with the condition of the rooms. Pictures online were way better than actuality. We had 5 rooms and some outside doors did not lock, Kitchen barely had supplies, rooms need updates. The shower head was nice and bathroom sink looked new. Furniture was stained and legs were loose. Disappointed out of 5 rooms, only 2 were next to each other. Location was difficult to get around as it’s off a busy one-way highway.
    us4 night family trip
    Fair 4.0
    Long Time Homewood Suites Guest - Disappointed!!!
    There are no elevators for elderly, but that was not the most disappointing. The rooms had filth, dust on fan blades, dust caked in registers and hair on counters, drawers and floors from prior guests. We only had one extra towel (1) 1st night and no extra toilet paper (small used roll), 1 soap bar for a weeks stay. Day 2 ALL extra soap, toilet paper, towels and wash clothes were removed. When asked to correct issues it's almost like housekeeping retaliated. Then we got 1 small cheap 1 ply toilet paper roll for 3 guests & one night came back from an exhausting day at the hospital to find the beds was unmade, towels, hand towels, wash clothes ALL on the floor and damp. We called the front desk for replacements & to inform. She confirmed cleaning should have been done that day and then actually said, "we don't have any extra towels." What? Yes, that was her words. A hotel without extra towels. How would Housekeeping replace towels the next morning. The ONLY reason this hotel got as high of a score as I gave them because there was one guy, Ryan, at the front desk & one guy (didn't get his name) picking up plates on Tuesday night dinner & the maintenance man who replaced our none working phone, non working burner & replaced burnt out lights in a otherwise dark room, with their customer service, they get it. The rest we encountered - not Homewood Suites quality. FYI, don't retaliate against guests who are ultimately insuring you a job because they stay at "YOUR" place.
    Kimberly, us4 night family trip
    Fair 4.0
    We 1st checked into room 429. The room smelled BADLY of mold/ mildew. They moved us to room 202. I stepped on the transition between the bedroom + bath and got a nail in my foot. Matress was worn out and sagged so badly my wfe and i got up and left hotel. We have always loved Homewood Suites, but this property is older and needs SIGNIFICANT work to come up to Homewood standards.
    us1 night romance trip
    Fair 4.0
    Needs updated. Carpet is terrible. The faucet is falling off I’m shower. Floor in kitchen has planks that are not even attached.
    Tee, us1 night trip

    Homewood Suites Memphis East, Memphis