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1 room, 2 adults

Chelsea Hotel, Toronto, Toronto

3.5-star3.5 stars
33 Gerrard St W, Toronto, ON, M5G1Z4, Canada

Family hotel with 2 restaurants, near Yonge-Dundas Square
  • Free WiFi
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Good7.6
Location
Great location
Service
Fantastic service
Pool
Great pool
Room
Room is all right
5786See all 5,786 Hotels.com reviews
From 7,849 reviews

TripAdvisor Traveller Rating

Chelsea Hotel, Toronto, Toronto

from $174 CAD
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 Queen Bed
  • Chelsea Double,2 Double Beds(ED2)
  • Chelsea,1 Queen Bed (EQ1)
  • Chelsea, 1 King Bed
  • Club Room, 1 King Bed
  • Chelsea,1 Queen Bed, Accessible (DQ1S)

What’s around Chelsea Hotel, Toronto, Toronto

Top spots nearby

Recommended by this property

  • Yonge-Dundas Square (3-minute walk)
  • Toronto Eaton Centre (5-minute walk)
  • Toronto City Hall (6-minute walk)
  • Art Gallery of Ontario (10-minute walk)
  • Royal Ontario Museum (13-minute walk)
  • Hockey Hall of Fame (14-minute walk)
  • Scotiabank Arena (16-minute walk)
  • CN Tower (18-minute walk)
  • Ripley's Aquarium of Canada (18-minute walk)
  • Rogers Centre (20-minute walk)

Getting around

  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 8 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 23 min drive
  • Toronto Union Station - 22 min walk
  • Toronto Bloor Station - 8 min drive
  • Toronto Danforth Station - 11 min drive
  • College Station - 5 min walk
  • Dundas Station - 5 min walk
  • Queen Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,590 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
This hotel will enact the following policy for stay dates of August 2-4, 2019 and December 31, 2019: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands and guests per room. A wristband is required for room access after 9 PM.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • Up to 50 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

  • Extended parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Number of indoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 5200
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1975
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Market Garden - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

TBar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Chelsea Hotel, Toronto, Toronto’s small print

Also known as

  • Chelsea Hotel Toronto
  • Chelsea Toronto
  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto
  • Eaton Chelsea
  • Chelsea Hotel Toronto
  • Chelsea Toronto
  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 300 per stay

Optional extras

Self parking costs CAD 36.00 per night with in/out privileges

Valet parking costs CAD 46.00 per night with in/out privileges

Rollaway beds are available for CAD 20.0 per stay

Breakfast costs between CAD 15 and CAD 26 for adults, and CAD 10 and CAD 16 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 50 per accommodation (may vary based on length of stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 5,786 reviews

Very Good 8.0
The best part of this hotel was the location.
caFamily trip
Poor 2.0
Terrible
Elevator broke and no one advised us. Room stink and can smell weed on our floor. Constant line at reception, not enough staff. Service charge of $6 to bring us water to the room. Terrible experience: expensive for nothing!
caBusiness trip
Good 6.0
Decent price but isn’t worth it.
Bedroom needs updating (new curtains, furniture, lamps/lighting needs improvement). Also the bathroom didn’t feel very clean in the bathtub area/floors. Overall, the price of the hotel was decent for 1 night but I would be willing to pay a bit more for something nicer next time.
Cristina, caRomance trip
Good 6.0
Review
When we got to the hotel, they upgraded us up to a deluxe, as they had no clean rooms. When we got to the room, there were chips all over the ground and garbage in the closet. They moved us again, and this room was smaller than the one we were in. Cleanliness overall poor. We complained and all they gave us was one free breakfast.
kassandra, caFamily trip
Poor 2.0
Not a clean hotel, don't stay here.
The room was disgusting. There was a lounge chair with something that looked like blood and it had something that had dripped down the sides. The office chair had something on it that was hard dried up food or something. I called front desk immediately to asked to be transferred to a clean room but they said they couldn't do that. I should have asked for a refund but didn't. I am surprised they didn't offer some sort of compensation for what my money paid for. They did come and clean and when I asked if they had bleach to clean what looked like blood, they said they only had the vinegar solution they use. Not sure if that is good enough, if it was hospitals would be using it. Even the bed sheets were placed on inside out. Overall I was uncomfortable staying there but too tired to change hotels. I will email the hotel itself. Never have I stayed at a hotel like this. Also, they really should have offered me something as compensation. This is the reason I decided to write this report, they didn't really care about my comfort.
Karen, caTrip with friends

Chelsea Hotel, Toronto, Toronto

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