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The Marcel at Gramercy

4.0 star property
Boutique hotel within easy reach of 5th Avenue

Choose dates to view prices

At the crossroads of Gramercy and 5th Avenue, The Marcel at Gramercy offers a sophisticated retreat with a rooftop terrace and cozy fireplace in the lobby. Guests rave about the multilingual staff while enjoying convenient services like luggage storage, tour/ticket assistance, and express check-out.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Housekeeping once per stay
  • Rooftop terrace
  • Room service
  • Terrace
  • 24-hour front desk
  • Lobby fireplace
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is CA $307
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About the area

Map
201 E 24th St, New York, NY, 10010

What's nearby

  • Gramercy Park - 5 min walk - 0.4 km
  • Flatiron Building - 6 min walk - 0.6 km
  • 5th Avenue - 8 min walk - 0.7 km
  • Empire State Building - 12 min walk - 1.1 km
  • Grand Central Terminal - 9 min drive - 2.5 km

Getting around

  • Teterboro, NJ (TEB) - 22 min drive
  • LaGuardia Airport (LGA) - 30 min drive
  • Linden, NJ (LDJ) - 31 min drive
  • Newark Liberty Intl. Airport (EWR) - 42 min drive
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive
  • New York 23rd St. Station - 12 min walk
  • New York W 32nd St. Station - 17 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • 23 St. Station (Park Av.) - 6 min walk
  • 28 St. Station (Park Av. S) - 7 min walk
  • 23 St. Station (5th Av.) - 8 min walk

Restaurants

  • ‪Plug Uglies - ‬2 min walk
  • ‪AWOL Bar & Grill - ‬1 min walk
  • ‪Cafe Arabique - ‬2 min walk
  • ‪Ampersand - ‬2 min walk
  • ‪Common Country - ‬2 min walk

About this property

The Marcel at Gramercy

The Marcel at Gramercy features a rooftop terrace and puts you within a 10-minute walk of 5th Avenue and Flatiron Building. This boutique hotel is also just a 5-minute drive from Empire State Building and Grand Central Terminal. The property is just a short walk to public transportation: 23 St. Station (Park Av.) is 6 minutes and 28 St. Station (Park Av. S) is 7 minutes.

At a glance

DONE

Hotel size

    • 136 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hour offsite parking within 200 ft (USD 45 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Housekeeping once per stay
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: USD 75 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 22.89 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Concierge service
    • In-room bottled water
    • Phone calls (may be limited)

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for USD 25.0 per stay
  • Rollaway beds are available for USD 25 per night

Parking

  • Parking is available nearby and costs USD 45 per day (200 ft away; open 24 hours)

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gramercy Marcel

Marcel Gramercy

Marcel Gramercy Hotel

Marcel Gramercy Hotel New York

Marcel Gramercy New York

Marcel New York

Marcel At Gramercy Hotel

Hotel Marcel New York

Marcel Hotel Nyc

Marcel Nyc

The Marcel at Gramercy Hotel

The Marcel at Gramercy New York

The Marcel at Gramercy Hotel New York

Frequently asked questions

Does The Marcel at Gramercy offer free cancellation for a full refund?

Yes, The Marcel at Gramercy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Marcel at Gramercy?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at The Marcel at Gramercy?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at The Marcel at Gramercy?

No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.

What is there to do at The Marcel at Gramercy and nearby?

Recommended spots to visit include 5th Avenue (9-min walk) and Flatiron Building (9-min walk), along with Empire State Building (0.8 mi) and Madison Square Garden (1.1 mi).

What's the area around The Marcel at Gramercy like?

The Marcel at Gramercy is in Manhattan, a short 6-minute walk from 23 St. Station (Park Av.) and 9 minutes' walk from 5th Avenue.

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Reviews

The Marcel at Gramercy Reviews

8.2

Very good

8.6

Cleanliness

8.8

Location

9.0

Staff & service

8.0

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Bed
Bathroom
Air conditioning
Lobby
View
Amenities
Subway

Reviews

Verified

10/10 Exceptional

Kind, caring staff with excellent service
Kayli, 5-night trip
Verified

6/10 Good

Small room, 5 blocks from subway, friendly staff
Stefan, 5-night trip
Verified

8/10 Very good

Friendly helpful staff
John, 2-night trip
Verified

10/10 Exceptional

our staying at the ace hotel

our experience was very good- although it started badly )(our room was very dark), the stuff at the front desk were amazing (especially Osage the was so helpful and charming) and the rest of the trip (8 nights in total) was amazing location is great cool hotel vibes we enjoyed our stay very much!
dana, 8-night trip
Verified

10/10 Exceptional

I really loved this hotel. Excellent service from everyone you encountered, from the bellman to the maintenance staff to the front desk. Room was super comfortable and exceptionally clean. I don’t know when but the property clearly has been renovated recently and it shows. Neighborhood was great with restaurants and bars. Great place to stay!
Victor, 2-night trip
Verified

6/10 Good

Location was very convenient. Air conditioning was not sufficient for summer temperatures. Staff was very accommodating, but couldn't do anything about cooling. No in room refrigerator or coffee maker. 10th floor lounge was closed.
Nancy, 2-night trip
Verified

2/10 Poor

The hotel was not clean or comfortable. The drapes were musty. The air conditioning barely worked. The room had two beds but there was no where to walk. The were no amenities and it was not an inexpensive place!
3-night trip
Verified

4/10 Fair

The a/c in the room was leaking and they said it was just condinsation but it soaked the whole floor on that side of the bed. They also had the rooftop terrace closed and that was one of the main reasons we booked that hotel. On the plus they did give us unlimited water and held our bags after check out until our flight.
Ashley, 3-night trip
Verified

6/10 Good

This hotel constantly cancels reservations last minute or like a week prior and moves tourists to different “sister hotels”. I booked my trip one month prior and only chose this place because of the location. I had 2 kids with me and we were planning on walking to Central Park, Times Square etc. They cancelled on me at the time when I didn’t have an option to find another place near by, everything was booked already. The “sister hotel” they transferred us to was about 45 min walking distance away from Times Square so I ended up spending so much on all the Uber trips. Later I found out that it was not only me and they cancel on so many other people as well.
Alexandra, 3-night trip
Verified

2/10 Poor

Cancelaron mi reservación sin notificarme el mismo día de mi llegada según me dijeron a la 1 am que llegue por falta de agua !!! Cerraron el hotel sin aviso ni la mínima cortesía de un email o llamada. Me enviaron a otro hotel de la misma cadena 40 cuadras de diferencia, si quería, si no …. Solo se quedaba así !!!
Astrid Eugenia, 12-night trip
Verified

4/10 Fair

Super friendly people
Giel, 3-night trip
Verified

10/10 Exceptional

Belle découverte. Mohamed à la porte est très serviable et aimable. Un homme souriants … endroit bien situé! Propre…
Chantal, 3-night trip
Verified

10/10 Exceptional

This is an excellent option for staying in this neighborhood. Clean, comfortable and friendly and helpful staff. Only negative was street noise (but the front desk gives out free earplugs) and I didn't like that the layout of the hotel lobby is such that anyone can walk in and go up the elevators without being noticed by the front desk (no lobby security). But I would def still stay here again if I need to be in the neighborhood.
Sharon, 2-night trip
Verified

6/10 Good

Was disappointed for the price we paid. Bed was not comfortable, no coffee in room or lobby, room and bathroom very small. Room seemed tired. Staff was very friendly though. And location was quiet and safe.
Jan, 1-night trip
Verified

4/10 Fair

Unlike their photos, this hotel was dirty, small, and old. When we got there they told us that they don’t provide daily cleaning- not sure why, so we didn’t have fresh towels or any cleaning done for the entirety of our 4 day stay. We also only got one tiny bottle of shampoo, conditioner, and body wash. When we asked for more the staff acted like we asked for something crazy. The room had issues with the electrical and our hairdryer did not work. The shower is tiny and gross and every time you shower your whole body touches the shower curtain. The air conditioning barely blows cold air and basically does not work. I do not recommend this nasty old small hotel.
Ji, 3-night trip
Verified

10/10 Exceptional

The staff was without exception helpful and friendly. I also liked that housekeeping was limited.
Diana, 3-night trip
Verified

4/10 Fair

Disappointing, not 4* standard

Good central location. Hotel in general was shabby though, wallpaper damaged and peeling off. The reception area is maintained but rooms need some care. The bathroom porcelain was stratched and damaged. Very uncomfortable bed and extremely loud air conditioning. Disappointing that there's no fridge in the room and bottled water from reception is warm. Staff at reception were helpful but I do not believe this deserves 4 star rating
Victoria, 3-night trip
Verified

6/10 Good

The best thing about the Gramercy is the staff, who were more than willing to help us during our stay. The location on East 24 St. and 3rd is also convenient, but it can be noisy in the early hours when the bars empty. When it comes to the room, a chair would be handy, especially if you wish to sit down and write/work, rather than lying on the bed all the time. Moreover, what seemed to be a door to a cupboard for a minibar/fridge was basically just an empty space - having a small fridge in the room would be handy to keep drinks chilled. In addition, a kettle would be handy - if the Gramercy can supply an iron, ironing board and a hairdryer (which it did in our room), then a kettle and small fridge would also help. Cleanliness was a slight issue - the bedding is basic; aircon looked word and dirty; towels smelled of bleach; windows could do with a clean, etc. However, hotels in New York are seldom spotless. Though the image of the reception area in the Expedia listing is authentic, the rooms should match those images they hint at. Failure to do this is just disappointing for guests. Once the quality of the rooms is the same as the level of staff service, then the Gramercy can be a great place to stay at - the owners just have to invest, which I fear they won't!
Tomas, 5-night trip
Verified

10/10 Exceptional

The staff was super friendly and helpful. Not a single issue from check-in to check out, and they were super accommodating to take care of our luggage after we checked out for no extra cost while we made time to go to the airport.
Jorge, 4-night trip
Verified

10/10 Exceptional

We loved our experience. Small but perfect.
William, 7-night trip
Verified

10/10 Exceptional

Great location and friendly staff.
Kimberly N, 1-night trip
Verified

8/10 Very good

The 1st room we were given was way smaller than the pictures it only had a side table on one side and on the other it was missing the room was so tinny. The AC seemed to have problems because it would get cold really quick. We left the AC on wen we headed out to site see and when we were back it was frozen. The employees were very nice and moved us to another room which was a more decent size. I would just not recommend getting the smallest room because its really small.
Diana, 3-night trip
Verified

10/10 Exceptional

Hotel was nice and clean. Staff was amazing and very helpful!
Melinda, 3-night trip
Verified

6/10 Good

Hard to find. Nothing special
Tracy, 1-night trip
Verified

8/10 Very good

Clean rooms and little to no noise while you sleep. Good location too. When I arrived I asked the receptionist if I was too early to check in and without looking at me she said yeah you are. She did check me in and say my room was ready so I could go up, but it wasn’t friendly.
SOFIA, 7-night trip