Tucked away in the heart of Banff, Banff Caribou Lodge and Spa offers a warm welcome with a cozy lobby fireplace, playground for kids to enjoy and an inviting Red Earth Spa. Indulge in yoga classes at the gym or relax by treating yourself to manicure/pedicure treatments. With free self parking, helpful staff always on hand and excellent dining options nearby.
VIP Access
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Ski facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Ski storage
Ski passes
Fitness center
Sauna
Hot tub
Room service
Massage/treatment rooms
Business center
Feel at home (6)
Children stay free
Playground on site
Refrigerator
Private bathroom
Cable/satellite TV service
Daily housekeeping
The current price is CA $174
CA $174
CA $193 total
includes taxes & fees
Apr 30 - May 1
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Superior Room, 2 Queen Beds
Superior Room, 2 Queen Beds
Highlights
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
Hair dryer
28 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Highlights
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
Hair dryer
28 sq m
Sleeps 4
2 Queen Beds
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
Highlights
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
Hair dryer
28 sq m
Sleeps 2
1 King Bed
View all photos for Superior Room, 2 Queen Beds, Balcony
Banff National Park Information Centre - 11 min walk - 1.0 km
Banff Lake Louise Tourism Bureau - 11 min walk - 1.0 km
Banff Centre for Arts and Creativity - 16 min walk - 1.4 km
Fairmont Banff Springs Bowling Centre - 5 min drive - 3.2 km
Tunnel Mountain - 5 min drive - 2.2 km
Getting around
Calgary International Airport (YYC) - 92 min drive
Banff Station - 17 min walk
Restaurants
A&W Restaurant - 6 min walk
Good Earth Coffeehouse - Banff - 14 min walk
Park Distillery - 14 min walk
Cedar House Investments Ltd - 13 min walk
Rose & Crown Restaurant & Pub - 15 min walk
About this property
Banff Caribou Lodge and Spa
Banff Caribou Lodge and Spa puts you in a great location, within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. Other features include a bar/lounge, a fitness center, and a hot tub. Fellow travelers say great things about the helpful staff and restaurant.
Languages
English, French, German, Japanese
At a glance
Hotel size
190 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
What to do
Ski passes
Yoga classes
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Cross-country skiing nearby
Snowboarding nearby
Hot springs nearby
Canoeing nearby
Working away
Business center
2 meeting rooms
Computer station
Conference space (765 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Facilities
Built in 1993
Safe-deposit box at front desk
Fireplace in lobby
Fitness center
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Vegetarian dining options
Locally-owned & organized tours & activities
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Recycling
Special features
Spa
Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 30 per pet, per night
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Frequently asked questions
Does Banff Caribou Lodge and Spa offer free cancellation for a full refund?
Yes, Banff Caribou Lodge and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Banff Caribou Lodge and Spa?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Banff Caribou Lodge and Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Banff Caribou Lodge and Spa?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Banff Caribou Lodge and Spa and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Banff Caribou Lodge and Spa also has a sauna and a fitness center.
Are there restaurants at or near Banff Caribou Lodge and Spa?
Yes, there's an onsite restaurant.
What's the area around Banff Caribou Lodge and Spa like?
Banff Caribou Lodge and Spa is in Uptown District, a short 16-minute walk from Banff Centre for Arts and Creativity and 18 minutes' walk from Bow River. Travelers say the area is walkable and ideal for skiing.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Hot Tub
Air conditioning
Lobby
Restaurant
Parking
Bathroom
What guests liked
The spa was a highlight of the stay, offering an amazing experience with a lovely atmosphere and excellent facilities. (103 reviews)
The hot tub was a highlight, described as lovely, nice, wonderful, amazing, and great by multiple guests. (129 reviews)
The on-site restaurant, The Keg, served great food and was a convenient dining option for guests. (36 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Apr 28, 2025
Alison
Alison, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Apr 28, 2025
No air condition rooms
Tex
Tex, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 27, 2025
Just okay
At times some of the staff seemed to be on their phones too much but were helpful when I needed them.
Mike
Mike, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 23, 2025
Colin
Colin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 21, 2025
Ryley
Ryley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 21, 2025
Jose Uriel
Jose Uriel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 20, 2025
Krista
Krista, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 18, 2025
Meredith
Meredith, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
Apr 14, 2025
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 14, 2025
Chris
Chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 11, 2025
Amazing stay. Friendly, clean, loved the hot pool, restaurant and spa where excellent.
KRISTIN
KRISTIN, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 8, 2025
Relaxation
Always our favourite hotel to stay at, the facilities are the best!
Miro
Miro, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Apr 8, 2025
It’s a lovely spot and very convenient but it’s very loud. The doors don’t close without slamming them and it made for a very restless sleep.
Victoria
Victoria, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
Apr 7, 2025
Sasha
Sasha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 5, 2025
Comfortable Hotel
Hotel was comfortable service was very good to excellent ,hot tub pretty good with free parking.
Patrick
Patrick, 3-night trip
Verified Hotels.com guest review
8/10 Very good
Apr 2, 2025
Yvonne
Yvonne, 5-night family trip
Verified Hotels.com guest review
6/10 Good
Apr 1, 2025
Decent average stay
Bed was clean, bathroom was good.
Room seemed small and cozy for a decent price.
Few upsets:
No air regulation was maintained, so entered a very hot room.
View from window- not good. It was inside of a property, not something you would want in Banff despite of paying decent price.
Hot tub- good, but eyes were burning by 5 mins. Something was off, in the tub.
Darshil
Darshil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 31, 2025
Laura
Laura, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 28, 2025
Nice
Hotel was clean and rooms.were comfortable, front desk staff not the friendliest, and the underground parking should be asked if people have trucks cars suvs etc our vehicle did not fit underground and scraped the top of our vehicle. But overall nice place.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
Mar 26, 2025
Satisfactory
I didn't sleep very well on the mattress that was in my room
Chris
Chris, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 26, 2025
Young Sik
Young Sik, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 25, 2025
Spring break trip for the High school kids!
Great service. My son went on a roadtrip for spring break with friends whom are all highschool friends (all 17). I prepaid for the night, and when the boys checked in, the service will great. No hassles or questions that there were no guardians. Thank you for for making it a great experience for them!