Banff Caribou Lodge and Spa

Photo gallery for Banff Caribou Lodge and Spa

Primary image
Indoor pool
Indoor pool
Balcony
Flat-screen TV

Overview of Banff Caribou Lodge and Spa

VIP Access

Banff Caribou Lodge and Spa

3.5 star property
Mountain hotel with spa, near Banff Lake Louise Tourism Bureau

8.0/10 Very good

2,410 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Refrigerator
The price is CA $369
Price available on 06/27/2022
Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Spa tub
  • Room service
  • Business center
  • 2 meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Banff National Park Information Centre - 11 min walk
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Banff Centre for Arts and Creativity - 16 min walk
  • Bow Falls - 29 min walk
  • Cave and Basin National Historic Site - 38 min walk
  • Tunnel Mountain - 41 min walk
  • Banff Park Museum - 3 min drive
  • Banff Springs Golf Club - 9 min drive
  • Upper Hot Springs - 7 min drive
  • Banff Gondola - 8 min drive

Getting around

  • Calgary International Airport (YYC) - 92 min drive
  • Banff Station - 17 min walk

About this property

Banff Caribou Lodge and Spa

At Banff Caribou Lodge and Spa, you'll be within a 10-minute drive of Upper Hot Springs and Banff Gondola. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. Other features include a bar/lounge, a fitness center, and a spa tub. Fellow travelers say great things about the nearby shopping and comfortable guestrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Playground

What to do

  • Ski passes
  • Yoga classes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference space (765 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Built in 1993
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Languages spoken

  • English
  • French
  • German
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Red Earth Spa has 6 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

Fees & policies

Optional extras

  • Breakfast costs between CAD 15.00 and CAD 30.00 for adults, and CAD 10.00 and CAD 20.00 for children (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Banff Caribou Lodge Spa
Banff Caribou And Spa Banff
Banff Caribou Lodge and Spa Hotel
Banff Caribou Lodge and Spa Banff
Banff Caribou Lodge and Spa Hotel Banff

Frequently asked questions

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

6/10 Good

Harinder, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Vishaal, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Chad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Judy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel in a great location with a very good restaurant! Loved the complimentary transit tickets too
Roger, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Sarah, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Wayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent value for money
Great location and very clean. Beds were comfortable. Staff was very friendly.
Kim, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Urja, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

William, 1-night trip
Verified Hotels.com guest review