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The Whitehall Houston

4.0 star property
Hotel with outdoor pool, near Toyota Center

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Outdoor pool, pool umbrellas, sun loungers
Interior
Terrace/patio
Interior
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • 24/7 front desk
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CA $183
CA $214 total
includes taxes & fees
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Tempur-Pedic bed
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
Property amenity

Holiday Inn Houston Downtown by IHG

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.8 out of 10, Excellent, (1045)
Holiday Inn Houston Downtown by IHG
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About the area

Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • Toyota Center - 14 min walk - 1.2 km
  • Downtown Aquarium - 18 min walk - 1.6 km
  • Daikin Park - 3 min drive - 2.4 km
  • George R. Brown Convention Center - 4 min drive - 3.1 km
  • Rice University - 7 min drive - 7.3 km

Getting around

  • Houston William Hobby Airport (HOU) - 20 min drive
  • Houston, TX (EFD-Ellington Field) - 24 min drive
  • George Bush Intercontinental Airport (IAH) - 24 min drive
  • Houston Station - 25 min walk
  • Downtown Transit Center Station - 7 min walk
  • Bell Station - 8 min walk
  • Main Street Square Station - 11 min walk
  • Free area shuttle

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪Nua Thai Kitchen - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

The Whitehall Houston puts you in a great location, within a 15-minute walk of Toyota Center and House of Blues Houston. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a terrace are other highlights. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Downtown Transit Center Station is 7 minutes and Bell Station is 8 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 259 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, up to 50 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 40 per night; includes in/out privileges)
DONE

Offsite

    • Free area shuttle within 1.0 mi
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Free local shuttle

What to do

  • Shopping
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Assistive listening devices available
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 per person

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to March 16 2025 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Valet parking costs USD 40 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston offer free cancellation for a full refund?

Yes, The Whitehall Houston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Whitehall Houston?

Yes, there's an outdoor pool. The pool will be unavailable from March 4 2025 to March 16 2025 (dates subject to change).

Are pets allowed at The Whitehall Houston?

Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Whitehall Houston?

Yes. Valet parking costs USD 40 per night.

What are the check-in and check-out times at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at The Whitehall Houston and nearby?

The Whitehall Houston has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near The Whitehall Houston?

Yes, there's an onsite restaurant.

What's the area around The Whitehall Houston like?

The Whitehall Houston is in Downtown Houston, a short 7-minute walk from Downtown Transit Center Station and 14 minutes' walk from Toyota Center. Travelers give top marks for the hotel's prime location.

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Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

1-night family trip
Verified Hotels.com guest review

6/10 Good

Blake, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

gregory, 2-night trip
Verified Hotels.com guest review

6/10 Good

Heather, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Meagan, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Whitehall one night stay for downtown event
First time staying, it was conveniently located to the event we were attending. Easy in Easy out, valet was good, we took lyfts from the hotel, easy. restaurant on the 2nd floor had really good food and cocktails. Room was comfortable, we did get two double beds instead of a King, but that was not the hotel's fault, I selected any available. Our room was a little noisy due to the interstate proximaty, but not bad. A/C was nice and cold. My only complaint on the room was the bathroom was on the small side. I would stay here again, and likely will in the future.
Tim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tahiesha, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not a very good stay!
The hotel was very cold, no hot water for showers and the rooms are very outdated.
Paulo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lloyd, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Melissa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hot Water An Issue
Hot water barely worked. I was expecting a better experience considering the $300+ nightly rate.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
The hotel smells great and the staff is wonderful. Beds are extremely comfortable. Second time here and i would definitely recommend! Bathroom lighting sucks and shower was good pressure but could have been better if the shower thing pulled all the way up. Bath was filling up as I showered you get the point. Room 630
View
kris, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Kelly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always decent
The Whitehall is a good place to stay that has consistently nice rooms and good staff.
Catherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2 night business stay downtown
Business trip 2 nice stay. Close enough to downtown meeting locations and easy commute to airport. Rooms seem a little dated but lots of onsite amenities restaurant, nice outdoor bar. Staff was extremely friendly always said hi or welcome back when I came through the lobby. WiFi worked great throughout the property. Perfect for a 2 night business stay.
Matthew, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

First but not the last stay here!
Check in was good valet was a little confusing but the valet guys were very nice. Overall the room and hotel was nice. I will definitely stay again!
Liesl, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Irene, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Audie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Mgr John finally compensated us for a terrible check in experience. And got a room that air con/hearter made super crazy noises that they have to moved us to another room after all the unpacking i have dine. Thank you John and thanks for making our stay better.
James L Y, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leonardo, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Simply Amazing!
Talk about a hotel of class! Everything was perfect. The staff was professional and the room exceeded my expectations considering I got it at such an affordable price. Great location too!
Crystal, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice2025
Very nice I loved everything about it lots of stuff to do in the area
Lovely view
Derrick, 2-night trip
Verified Hotels.com guest review