Basecamp Suites Banff

2.5 star property
Mountain aparthotel within easy reach of Banff Centre for Arts and Creativity

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Photo gallery for Basecamp Suites Banff

Outdoor spa tub
Apartment, 1 Bedroom | Private kitchen
Superior Apartment, 2 Bedrooms | Living area
Apartment, 2 Bedrooms | View from room
Exterior
Experience the vibrant energy of Downtown District at Basecamp Suites Banff. Shop and dine at the on-site shopping mall, unwind in one of two spa tubs, or stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Kitchen
  • Air conditioning
  • Non-smoking
  • Refrigerator
  • Free WiFi

Main amenities (5)

  • 21 smoke-free apartments
  • Housekeeping (on request)
  • 2 hot tubs
  • Self parking
  • Limited hour front desk

Feel at home (6)

  • Kitchen
  • Separate dining area
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Bathtub or shower
  • In-room climate control (air conditioning)
The current price is CA $849
CA $990 total
includes taxes & fees
May 27 - May 28

Room options

Available filters for rooms
Showing 6 of 6 rooms

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Blackout drapes/curtains
  • 42 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Apartment, 3 Bedroom

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Blackout drapes/curtains
3 bedrooms
  • 99 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Blackout drapes/curtains
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Superior Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Blackout drapes/curtains
  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Apartment, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Superior 3-Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • 111 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Queen Sofa Bed
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About the area

Map
101, 316 Marten St, Banff, AB, T1L 1E6

What's nearby

  • Banff National Park Information Centre - 1 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 1 min walk - 0.2 km
  • Banff Centre for Arts and Creativity - 11 min walk - 1.0 km
  • Fairmont Banff Springs Bowling Centre - 4 min drive - 1.8 km
  • Tunnel Mountain - 7 min drive - 1.7 km

Getting around

  • Calgary International Airport (YYC) - 95 min drive
  • Banff Station - 5 min walk

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪Evelyn's Coffee Bar - ‬6 min walk
  • ‪BeaverTails - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬4 min walk

About this property

Basecamp Suites Banff

When you stay at Basecamp Suites Banff, you'll be in a fantastic location, just a 5-minute walk from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and cross-country skiing. Apartments feature bonuses like refrigerators and microwaves. Fellow travelers say great things about the helpful staff and location.

Languages

English

At a glance

DONE

Property size

    • 21 apartments
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 8:30 AM - 10:00 PM
    • Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (CAD 30.00 per day)
    • Height restrictions apply for onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Ski

  • Close to a ski area, ski runs, and ski lifts
  • Snow tubing, ski equipment rental shops, and skiing lessons nearby
  • Ski shuttle nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby

Internet

  • Free WiFi

Parking and transportation

  • Secured covered self parking on site (CAD 30.00 per day)
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Freezer
  • Paper towels
  • Toaster
  • Electric kettle

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Hair dryer
  • Towels provided
  • Free toiletries

Living spaces

  • Dining room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Blackout drapes/curtains
  • Front desk (limited hours)

Location highlights

  • In the mountains
  • In a national park

Things to do

  • Shopping mall on site
  • Snowshoeing nearby
  • Horse riding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Rafting nearby
  • Boat tours nearby
  • Ice skating nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 21 rooms

Fees & policies

Refundable deposits

  • A damage deposit of CAD 250 will be collected before check-in

Parking

  • Covered self parking costs CAD 30.00 per day
  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Basecamp Suites Banff Banff
Basecamp Suites Banff Aparthotel
Basecamp Suites Banff Aparthotel Banff

Frequently asked questions

Does Basecamp Suites Banff offer free cancellation for a full refund?

Yes, Basecamp Suites Banff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Basecamp Suites Banff?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Basecamp Suites Banff?

Yes. Self parking costs CAD 30.00 per day.

What are the check-in and check-out times at Basecamp Suites Banff?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Basecamp Suites Banff and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs.

Does Basecamp Suites Banff have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

What's the area around Basecamp Suites Banff like?

Basecamp Suites Banff is a short 5-minute walk from Banff Station and 16 minutes' walk from Banff Centre for Arts and Creativity. Travelers say the area is walkable and ideal for skiing.

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Reviews

9.2

Wonderful

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Location
Room
Parking
Service staff
Restaurant
Kitchen
Apartment
Bedrooms
Store
Family friendly

What guests liked

  • The hot tubs were a highlight, offering great views and a relaxing experience. (12 reviews)
  • The hot tub was a highlight, with many guests describing it as amazing and a great experience. (4 reviews)
  • The property is located near a variety of restaurants and shops, making dining options easily accessible. (4 reviews)
From real guest reviews summarized by AI.

Reviews

6/10

Positives: spacious interior and good location Negatives: no service at all; no help to answer questions or provide amenities during the stay. Everything is self service Do not expect any service. There is no cleaning during your stay, no periodic takeout of trash, no refill of towels. There is no front desk help. There is someone sitting at the front desk during work hours, but she will not assist you with luggage, or help you open the door, or answer any questions outside of what’s available in the website FAQ. There is no real amenities, not even one set of bottled waters to start, no refill of tea bags or coffee, which is very disappointing. The jacuzzi photos are misleading. It’s next to the rooftop parking lot. Also it wasn’t heated by the time we tried to use it at 7pm.
2-night family trip

10/10

Friends first time in Banff
1-night trip with friends

10/10

The staff was very helpful & informative especially Casey & Milly
3-night family trip

8/10

I loved my stay coz everything i needed was there, easy check in. Im very particular with cleanliness and i was so happy when i say everything i needed was there, broom, extra paper towels, soaps and etc. no inconvenience of asking for this and that coz you have enougg in your room for a family like.. i alsk loved the view
1-night family trip

10/10

4-night trip

10/10

Amazing to have a 2BD/2BA hotel so close to downtown Banff. We were within 2 minutes walking of a grocery store, liquor store, restaurants, ski shop, and coffee shop. Parking garage is attached to building so you don’t have to go outside. 2 hot tubs on the roof with amazing views!
7-night trip with friends

6/10

1-night family trip

8/10

This property was clean, efficient and in a VERY good location. The unit is VERY small! There is NO closet, no room for a suitcase in the bedroom and only ONE drawer in the entire apartment. Also, the parking is VERY convenient BUT there is a $30 per day charge. Just know in advance what you are getting.
4-night romance trip

10/10

The location of the property is fantastic. Easy walk to the entire downtown area. Two coffee shops with breakfast items, a grocery store and a liquor store within a 2 minute walk. Also, easy to leave in your vehicle and head to Sunshine or Norquay. The pictures of the room are a little deceiving. They are accurate, but taken in a way to make the rooms look bigger than they are. There are no closets and it feels more like a hotel room than your typical two bedroom VRBO. It had some dishes and cooking pans, etc., but you shouldn't plan on making complex meals. They do supply coffee filters, coffee, tea, salt, pepper and an oil (not sure what kind). The parking garage next door was convenient, but it is $30 per day and only allows one entry/exit. You cannot leave and come back multiple times per day without paying the hourly rate. Their system was broken 5 out of the 7 days. We were told there was free parking at the train station but we never used it. Overall, the place is clean, well maintained, with relatively new furnishings, etc. I would stay there again if we returned to Banff.
7-night family trip

4/10

My friends and I booked a 2 bedroom room that was advertised for 6 people total (2 beds & 1 sofa bed). The dishes all had a film on them upon touch (clearly not cleaned properly), but otherwise the room was nice and amenities were good too. When it came time to sleep it was a different story. We pulled out the sofa bed for our 5th guest and were astonished at what we saw. There were MUTIPLE hairs all over the mattress, I’m talking of all colours and sizes (obviously accumulated over time from multiple people) all over the mattress and the biggest stain on the mattress as well. It was absolutely disgusting and looked like it has never been cleaned never mind vacuumed. On top of that, the sheets for the sofa bed were also dirty and there was only a duvet cover and pillow with no case or sheets over it. I couldn’t believe how unsanitary it was. Our friend slept on the couch using the hot tub towels as a blanket as that felt like a cleaner option than the sofabed inside. After seeing the state of that bed, it made me question the cleanliness of the other rooms too and I honestly felt gross sleeping in my seemingly clean bed. If we had 2 guests that had to use that sofabed we honestly would have had to change hotels. I don’t know why Basecamp advertises that this room sleeps 6 when the sofabed is in that state. It is very disappointing considering the cost of the room. I’ve stayed at Basecamp resorts in Canmore several times and I know they have better standards than this
1-night trip with friends

10/10

Awesome stay! Modern, very spacious, great price and perfect location central Banff.
1-night trip with friends

10/10

7-night trip

10/10

It was a great stay. My only suggestion is a much bigger sign at the front. Drive past it
1-night trip

10/10

Très facile d’accès via stationnement. Proche de tout.
2-night trip

10/10

2-night family trip

10/10

I would stay here again it’s perfect
2-night trip

10/10

Great location great staff
1-night trip

10/10

Perfect location
4-night family trip

8/10

Overall we were happy with our Christmas stay at Basecamp Suites. Location is wonderful. Honestly you'd have a hard time beating it. It's next to the IGA and only a few minutes to walk to the meeting points for nearly all major tour companies (the high school and the train station). The hot tub was AMAZING and we were surprised to find that most nights we had it to ourselves. We definitely weren't expecting that kind of privacy on the week of Christmas. There were a few downsides - the beds were comfortable but something about the mattress was really hot. It was nearly like it was retaining body heat? It got to the point where my son had to sleep with the windows open (in December!) to cool down. They value privacy. We didn't really speak to anyone much during our visit. It's all remote check in, staff are there but are inside a separate glassed off room. It's not a bad thing necessarily but it definitely felt a little impersonal at times. When we did need assistance, staff were available pretty promptly by phone. Probably the biggest downside is that it is compact to the point of cramped at times. No bench space for makeup or toiletries much. Nowhere to keep luggage. With a whole family in the two bedroom apartment we were definitely tripping over things a bit. We had a great stay but there may be better options for the price. I'd still be open to staying elsewhere next time.
6-night family trip

10/10

1-night trip

8/10

Good place to stay, parking is $30-50 per day though.
1-night family trip

10/10

Location was great, kitchen and all suite facilities were good. Enjoyed the roof top hot tub.
2-night family trip

10/10

Excellent location. Short walk to everywhere. Lots of dining option nearby. Room is very clean. Love our stay.
5-night family trip

8/10

We had a family night out to Banff. Location was great. Unfortunately no parking but there is a Parkade quite literally attached to the building. Out unit was great for our family, love the bedrooms and the beds were comfortable. It would definitely be a good set up for a longer stay. I think a really good clean/upkeep check is necessary; definitely mildewing smell and one of the bathrooms smelt like old water or something super stale. They also have a warning about a cleaning fee if you don’t clean prior to leaving. I understand turning over rooms in a timely fashion but that’s hotel’s responsibility not the guests.
1-night family trip

10/10

4-night trip with friends