4/10 Fair
20 Dec 2024
Morning Noise, Extra Charges, No Elevator
The desk staff was very friendly and eager to help. But you need to know some things before you book.
The blocks on both sides of the hotel are major construction sites, and that's not going to be finished anytime soon. The noise starts at about 6:30 am. Idle construction workers block the sidewalks and take up all available street parking (no wonder the projects take so long). They aren't particularly inclined to move out of the way for people carrying suitcases. They just kind of glare at you like you are in their territory.
Streets are in horrible shape because of construction.
Also, when I arrived, I was assigned a third floor room and informed that the elevator is "being upgraded," which meant it doesn't work. So be prepared to lug your stuff up six flights of stairs (the facility has split floors) if you are assigned a room at the top.
The carpets really made me happy I brought slippers, but I think the sound would carry if the place wasn't carpeted. I heard people in the next room (through a locked suite door) as clearly as if they were in my room.
Finally, for all this, after I booked online and pre-paid, I got hit with an additional daily $35 "conveniences" charge. That seems pretty deceptive to me, either on the part of the hotel or Hotels.com, not sure which.
The upside, the location is convenient for a lot of LA and Swingers restaurant -- a hipster hotspot since 1993 -- is open until 3 am, and the food is decent with vegetarian and vegan options.
Mark
Mark, 2-night trip
Verified Hotels.com guest review
