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Hotel Milam, Michelin Key winner

4.0 star property
Tulum hotel with 2 bars/lounges and spa

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Photo gallery for Hotel Milam, Michelin Key winner

Snack bar
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
Snack bar
Exterior detail
2 bars/lounges, swim-up bar, poolside bar
La Veleta’s Hotel Milam invites you to unwind with a swim-up bar, poolside bar, and rejuvenating spa treatments like deep-tissue massages. Enjoy fine dining at MILAM restaurant, stay connected with in-room WiFi, and take advantage of bike rentals and luggage storage.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Swim-up bar
  • Beach shuttle
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private pool
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Premium bedding
  • Bathrobes
The current price is CA $448
CA $574 total
includes taxes & fees
May 29 - May 30

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

Grand Room

Grand Room

Highlights

Private pool
Air conditioning
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Private bathroom
Designer toiletries
  • 59.96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Dining table
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 95.22 sq m
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed
10 outdoor pools

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Pet-friendly
8.6 out of 10, Excellent, 369 reviews
The price is CA $604
CA $604 total
includes taxes & fees
Jun 16 - Jun 17
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
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About the area

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 7 min drive - 5.3 km
  • Gran Cenote - 9 min drive - 7.5 km
  • Tulum Beach - 11 min drive - 6.0 km
  • Tulum Mayan Ruins - 12 min drive - 8.8 km
  • Playa Paraiso - 13 min drive - 9.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Sukhothai - ‬3 min drive
  • ‪El Camello Jr - ‬3 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Vaivén - ‬9 min walk
  • ‪La Consentida - ‬14 min walk

About this property

Hotel Milam, Michelin Key winner

At Hotel Milam, Michelin Key winner, you'll be within a 10-minute drive of Tulum National Park and Gran Cenote. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 36 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Onsite garage
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–noon
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private picnics

What to do

  • Beach shuttle (surcharge)
  • Hiking/biking trails
  • Access to nearby outdoor pool

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

What to enjoy

  • Private pool

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

MILAM - Onsite fine-dining restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 5 percent

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 600 per person
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner offer free cancellation for a full refund?

Yes, Hotel Milam, Michelin Key winner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Milam, Michelin Key winner?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at Hotel Milam, Michelin Key winner?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Hotel Milam, Michelin Key winner and nearby?

Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Milam, Michelin Key winner also has 2 bars and private pools, as well as access to a nearby outdoor pool.

Are there restaurants at or near Hotel Milam, Michelin Key winner?

Yes, there's an onsite restaurant, MILAM.

Does Hotel Milam, Michelin Key winner have any outdoor private spaces?

Yes, every room features a private pool.

What's the area around Hotel Milam, Michelin Key winner like?

Hotel Milam, Michelin Key winner is in La Veleta, a short 8-minute walk from Holistika Art Walk.

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Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

A Gem

I can’t say enough great things about my 6 days at Hotel Milam. I stayed in one of the private residences with friends. It was the perfect combination of privacy and top notch attentiveness from the wonderful staff. The rooms and grounds were very clean. The food was wonderful. We rarely felt like leaving the hotel. The vibe is serene and not crowded. I wouldn’t suggest it if you are looking for a loud party scene. It is a bit off the beaten path so taxis are a must. If you are looking to relax, eat great food, enjoy the spa, and appreciate an attentive staff then you won’t regret staying here.
Mary, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Rohit, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louise-Emmanuelle, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The property was beautiful.
Robert Jr, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely amazing. We came here for my boyfriends birthday and they treated us very well.
Naidie, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our stay was amazing. The food was fantastic, service was wonderful, and everything was so beautiful. Lots of thoughtful touches. Would definitely stay here again, 10/10 recommend!
Natalie, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved everything about this property. I will be back again. Thank you to the whole staff
Burtany, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I would honestly say that my trip was great till the last day. Thanks for Ara, Jay and Shio. They made us feel incredibly comfy and great. I recommend this hotel to everyone. The kitchen has michelin star and foods are amazing. It’s a completely rehab place. Love you guys&see you again!
Orhun Faruk, 5-night family trip
Verified Expedia guest review

8/10 Very good

Super

Very nice hotel in eco style. Service was very good. Girls on reception were very kind with us. Always helped us and gave us a complimentary massage in last day, which was very nice! Thank you very much! Waiter Miquel Cruzo (if I wrote name correctly)) we liked him very much!!
7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Really beautiful, there base is wellness
Troy, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Ruf, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is nice calm hotel located in between all major festival event spots. Very clean. Good internet. Reception ladies are super kind and friendly. In the restaurant Miguel Cruz is an amazing waiter. Just be careful that in some villas hot water in shower is not very hot. We booked two villas - one was providing very nice hot water, and the other one (villa number 11) was kind of just warm (so we could take a shower only in of villas). I would recommend Milam management to promote employees like Miguel Cruz - very careful, attentive, very kind and responsibility minded.
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tia, 1-night trip
Verified Expedia guest review

8/10 Very good

My husband and I had an incredible stay at Milan. The room was absolutely beautiful, the breakfast at the restaurant was delicious, (the espresso too!) and the bartender who made our signature drinks made a performance out of it. The staff was super friendly. Although the outdoor shower was a dream, the hot water ran out quick.
Candido, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Riju, 3-night trip
Verified Expedia guest review

8/10 Very good

Ashvin, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The property was BEAUTIFUL! The staff was pleasant and very accommodating. We really enjoyed the Sound Journey session and our time at the spa. Thank you for a wonderful experience 🙏
LaKrisha, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful space!
Tatiana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff at the concierge/front desk were absolutely amazing and helpful with every single thing we needed
Edan, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Umma, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jasmin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Brandy, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Eric, 5-night trip
Verified Expedia guest review

10/10 Exceptional

So relaxing and quiet
Marie Anithe, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Linsey, 2-night trip
Verified Expedia guest review