See all properties

Hotel Milam, Michelin Key winner

4.0 star property
Tulum hotel with 2 bars/lounges and spa

Choose dates to view prices

Photo gallery for Hotel Milam, Michelin Key winner

Snack bar
Yoga
Premium Room | Dining room
2 bars/lounges, swim-up bar, poolside bar
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Swim-up bar
  • Beach shuttle
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private pool
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Premium bedding
  • Bathrobes
The current price is CA $438
CA $534 total
includes taxes & fees
Mar 24 - Mar 25

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

Grand Room

Grand Room

Highlights

Private pool
Air conditioning
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Bathrobes
Hair dryer
  • 59.96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Dining table
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 95.22 sq m
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed
Outdoor pool

Hotel Bardo

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
9.6 out of 10, Exceptional, (364)
The price is CA $456
CA $556 total
includes taxes & fees
Apr 1 - Apr 2
Hotel Bardo
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 6 min drive - 5.1 km
  • Gran Cenote - 8 min drive - 7.2 km
  • Tulum Mayan Ruins - 11 min drive - 6.6 km
  • Tulum Beach - 15 min drive - 6.5 km
  • Playa Paraiso - 20 min drive - 8.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Sukhothai - ‬3 min drive
  • ‪El Camello Jr - ‬3 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Vaivén - ‬9 min walk
  • ‪La Consentida - ‬14 min walk

About this property

Hotel Milam, Michelin Key winner

At Hotel Milam, Michelin Key winner, you'll be within a 10-minute drive of Tulum National Park and Gran Cenote. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 36 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (17 years old and younger) not allowed

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Onsite garage

Offsite

    • Beach shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private picnics

What to do

  • Beach shuttle (surcharge)
  • Hiking/biking trails
  • Access to nearby outdoor pool

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

What to enjoy

  • Private pool

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

MILAM - Onsite fine-dining restaurant.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 1000 to 3000 per person
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner offer free cancellation for a full refund?

Yes, Hotel Milam, Michelin Key winner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Milam, Michelin Key winner?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at Hotel Milam, Michelin Key winner?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Hotel Milam, Michelin Key winner and nearby?

Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Milam, Michelin Key winner also has 2 bars and private pools, as well as access to a nearby outdoor pool.

Are there restaurants at or near Hotel Milam, Michelin Key winner?

Yes, there's an onsite restaurant, MILAM.

Does Hotel Milam, Michelin Key winner have any outdoor private spaces?

Yes, every room features a private pool.

What's the area around Hotel Milam, Michelin Key winner like?

Hotel Milam, Michelin Key winner is in La Veleta, a short 8-minute walk from Holistika Art Walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Very good

Super
Very nice hotel in eco style. Service was very good. Girls on reception were very kind with us. Always helped us and gave us a complimentary massage in last day, which was very nice! Thank you very much! Waiter Miquel Cruzo (if I wrote name correctly)) we liked him very much!!
7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ruf, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is nice calm hotel located in between all major festival event spots. Very clean. Good internet. Reception ladies are super kind and friendly. In the restaurant Miguel Cruz is an amazing waiter. Just be careful that in some villas hot water in shower is not very hot. We booked two villas - one was providing very nice hot water, and the other one (villa number 11) was kind of just warm (so we could take a shower only in of villas). I would recommend Milam management to promote employees like Miguel Cruz - very careful, attentive, very kind and responsibility minded.
6-night trip
Verified Hotels.com guest review

8/10 Very good

Ashvin, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel, Great Staff, will definitely be back!!
Leticia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved this property so much! So classy and rich my room was beautiful and staff did a phenomenal job with my birthday decorations. Everything was great
Lakeyia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience with Hotel Milam for my hubby’s birthday. The staff provided top tier recommendations and service to ensure the experience was memorable. This is the place where dreams come to life.
Samantha, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tabish, 3-night trip
Verified Expedia guest review

10/10 Exceptional

George, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Alicia, 6-night trip
Verified Expedia guest review

10/10 Exceptional

My second time here and still the best hotel ever...
pritti, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I have stayed at many of the best hotels around the world and Hotel Milam ranks right up at the top. The incredibly creative design of the hotel rooms, pool and common areas is exceptional. Highly recommended! 5-stars across the board! Wonderful attentive staff. I will certainly return...
Benjamin, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The aesthetics were definitely on point & the staff were very welcoming & helpful. However, not an all-inclusive hotel.
Ayooluwa, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel Milam is truly in a league of its own, and it’s no wonder it’s a Michelin Key Winner. From the moment we arrived, we were immersed in outstanding service and hospitality. We were welcomed with refreshing drinks, and the staff immediately offered to hold our bags—perfect for a seamless start to our stay. They went above and beyond to make sure we were comfortable, even coordinating taxis for us, which is so helpful given that there are no Uber or Lyft services in Tulum. The room service and cleanliness were impeccable. Each day, the room was thoroughly cleaned, and trust me, I put it to the test with both Lysol and a blue light! The staff’s attention to detail in maintaining such a pristine environment only added to the luxurious experience. The location, though a bit removed, adds to the unique charm of the hotel. Nestled amid lush jungle surroundings, it truly felt like stepping into a serene oasis, and I felt like Georgina exploring the jungle! This secluded vibe, paired with the boutique design and ambiance, made it one of the most beautiful and intimate hotel experiences I’ve ever had. For those staying over the weekend, I highly recommend trying out the Saturday morning yoga sessions and sound bath. These offerings provided such a relaxing, grounding start to the day, enhancing the peaceful and rejuvenating vibe that makes Hotel Milam so special.
Santay, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The host was amazing. The rooms were very clean. It was private and peaceful.
Shawnell, 1-night family trip
Verified Expedia guest review

8/10 Very good

shanna, 2-night trip
Verified Expedia guest review

8/10 Very good

Jerome, 2-night trip
Verified Expedia guest review

10/10 Exceptional

ARIANE, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Our stay here was amazing! The staff was great, the property was beautiful and clean. Ara who manages the concierge had the best service I’ve experienced at a hotel/resort. She deserves a raise! Breakfast was good every morning, and the zen vibes all around the property were unmatched. But the room!!! The villas look just like the photos, and once you arrive you’ll never want to leave. We enjoyed every bit of our stay.
Breann, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Such a relaxing environment with cordial and attentive staff that goes above and beyond to make you feel appreciated and cared for
Delpeche, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Exceptional love everything about 100/10 .
Shakala, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing Staff. Beautiful hotel. Very attractive.
golden, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

.
habiballa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Winston, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Montez, 4-night trip
Verified Expedia guest review