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Citadines Shinjuku Tokyo

3.5 star property
Suburban aparthotel with 24-hour fitness, near Isetan Department Store Shinjuku

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Shinjuku Tokyo

Lobby
Flat-screen TV
Studio (Double) | Extra beds
Property entrance
Lobby lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Kitchenette
  • Refrigerator
Main amenities
  • 160 apartments
  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Living plant wall
Feel at home
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Kitchenette
  • Private bathroom
  • Television
  • Daily housekeeping
The price is CA $183
CA $221 total
includes taxes & fees
Jan 5 - 6 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio (Twin)

In-room safe, desk, blackout drapes, iron/ironing board

Studio (Twin)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio (Double)

Studio (Double)

Studio (Double)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 25 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Studio (Double)

In-room safe, desk, blackout drapes, iron/ironing board

Executive Studio (Double)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Studio (Twin)

Executive Studio (Twin)

Executive Studio (Twin)

Highlights

Individually furnished
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Heating
Blackout drapes/curtains
  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Twin Beds

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

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Parking available
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9.0 out of 10, Wonderful, (2538)
The price is CA $160
CA $194 total
includes taxes & fees
Jan 5 - 6 Jan 2025
Hotel Gracery Shinjuku
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About the area

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • Isetan Department Store Shinjuku - 10 min walk
  • Shinjuku Gyoen National Garden - 15 min walk
  • Waseda University - 5 min drive
  • Meiji Jingu Shrine - 5 min drive
  • Tokyo Tower - 6 min drive

Getting around

  • Haneda Airport (HND) - 38 min drive
  • Shinjuku Station - 16 min walk
  • Seibu-Shinjuku Station - 17 min walk
  • Sendagaya Station - 19 min walk
  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku-sanchome Station - 8 min walk
  • Akebonobashi Station - 11 min walk

Restaurants

  • ‪さっぽろラーメン 桑名新宿御苑店 - ‬1 min walk
  • ‪つけ麺大成 - ‬1 min walk
  • ‪カレー王国けらら - ‬2 min walk
  • ‪辛麺華火新宿御苑店 - ‬1 min walk
  • ‪松屋 - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

When you stay at Citadines Shinjuku Tokyo, you'll be just a 5-minute drive from Tokyo Imperial Palace and Shinjuku Gyoen National Garden. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and wired internet are added perks. Apartments feature kitchenettes, deep soaking tubs, and flat-screen TVs. Fellow travelers like that it's just a short walk to public transportation: Shinjuku-gyoemmae Station is 7 minutes away and Shinjuku-sanchome Station is 8 minutes.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Property size

    • 160 apartments
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 2750 per night)
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Cribs (infant beds): JPY 550.0 per day
  • Children stay free (see details)

Kitchenette

  • Refrigerator
  • Microwave
  • Electric kettle
  • Water dispenser
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: JPY 1320 for adults and JPY 660 for children

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: JPY 4840.0 per day

Bathrooms

  • Shower/tub combination
  • Toilet with electronic bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Towels provided
  • Slippers
  • Free toiletries

Entertainment

  • Flat-screen TV with satellite service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 41
  • Stair-free path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a metro station
  • In the city center
  • In the entertainment district
  • In the suburbs
  • In a regional park

Things to do

  • 24-hour fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards

General

  • 160 rooms
  • 12 floors
  • 1 building
  • Built in 2008
  • Living plant wall

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1320 for adults and JPY 660 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for JPY 550.0 per day
  • Rollaway beds are available for JPY 4840.0 per day

Parking

  • Self parking costs JPY 2750 per night

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Does Citadines Shinjuku Tokyo offer free cancellation for a full refund?
Yes, Citadines Shinjuku Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citadines Shinjuku Tokyo?
Sorry, pets aren't allowed.
Is parking offered on site at Citadines Shinjuku Tokyo?
Yes. Self parking costs JPY 2750 per night.
What are the check-in and check-out times at Citadines Shinjuku Tokyo?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Citadines Shinjuku Tokyo and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Citadines Shinjuku Tokyo have private spa tubs?
Yes, each apartment has a deep soaking bathtub.
Does Citadines Shinjuku Tokyo have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, a microwave, and cookware.
What's the area around Citadines Shinjuku Tokyo like?
Citadines Shinjuku Tokyo is in Shinjuku, a short 7-minute walk from Shinjuku-gyoemmae Station and 15 minutes' walk from Shinjuku Gyoen National Garden. The local area is walkable and popular with nature enthusiasts.

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Anna, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value, near but not IN busy areas.
Andrew, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient, clean and comfy.
Great hotel with decent sized rooms and good facilities. The location is close to Shinjuku - about a 10 minute walk, but its far enough away to be quiet. Close to metro, short walk to the beautiful gardens and some good restaurants nearby.
Tara, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelvin, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's a Keeper!
Excellent discovery made last year, this conveniently-located Shinjuku hotel is! Stayed there again, just now, and will be staying every time I am in Tokyo for work! VERY friendly vibe from the service staff, excellent room with FOUR (not one) pillows on the bed, FITTING robes, good breakfast, gym, to name just some key points. Will be foregoing high name brand hotels in the area for this one, for sure.
Inna, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The property is in an excellent location in a quieter part of Shinjuku, yet within walking distance to all the action and just about 15 minutes to Shinjuku station. Our experience was all positive from the time of check-in, where Alessandro greeted us and was friendly and engaging, until we checked out when he graciously called a taxi for our trip to the airport. The rooms were large by Tokyo standards and were spotless. There were many restaurants a short walk from the hotel and several grocery and convenience stores close by. Honestly can’t think of anything I’d change and would stay here again.
Teresa, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay here… generous room size… excellent house keeping service.. great amenities.. kitchenette…. Dee Pak was wonderful assisting with the TV choices… An excellent and fabulous stay‼️🌟🌟🌟🌟🌟
brett, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great stay.
We are were very happy when were stayed here last year that we decided to come back again. The room is big and the couch is comfy to relax and even to watch Japanese tv. The kitchenette is equipped sufficiently to make simple meals/breakfast. However I think the laundry needs upgrading with newer machines that have passcode locks.
Harry, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aparthotel in good location.
Excellent large room. Well equipped.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Location,
Rachael, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary Jane, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I absolutely had an amazing time during my 7 days stay at the hotel. I did not encounter any problems or issues. The wifi was fast. The room is always clean and tidy. The room is also spacious for a reasonable price. Train station is close by and Shinjuku/kabukicho is also close (about 15mins walk) or you can ride the bus (bus stop at the front of the hotel. The staff is very friendly and warm as well. The area though close to shinjuku is fairly quiet with less tourist. Will definitely book this hotel again if I come back to Tokyo.
Laniza, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel where the rooms are bigger than usual from most hotels in Tokyo. Location was pretty great .
Gabriel, 5-night business trip
Verified Hotels.com guest review

2/10 Poor

rickei, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location Good breakfast Comfy beds
Maria, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Ggggggggggfgggggggggggggg
Gary, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Mark, 5-night trip
Verified Hotels.com guest review

8/10 Very good

We enjoyed our stay. The price was a lot higher than initially advertised. It’s misleading.
Xiaoxi, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Really enjoyed our 4 night stay, relatively spacious room, nice kitchenette, very clean. Very friendly staff. Within 500 meter of subway. I would absolutely stay here again.
Paula, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Régent, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danielle, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location is very convenient. This hotel is only steps away from a bus station to Shinjuku and 8 min walking distance to the major subway stations. 7/11 is just around the corner. The staff there can speak fluent English. I found them very friendly too. One of lady front desk staff help me call the taxi to Shinjuku and show me the easy different options to the airport. They also help taped my broken luggage. Room is very clean. Enough space to put our 4 luggages inside the room.
Jingyan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We’ve stayed at Citadines four years ago, and liked it well enough to return this year. The place is well maintained, very quiet, and with a great breakfast. A big part of the attraction is the front desk staff. They are very helpful and friendly. A big shoutout to Alessandro in particular, thanks for all your assistance!
David, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The service and helpfulness were impeccable. The room was very clean and spacious. Housekeeping was great and they provided a pair of bath robes daily. The room came with a small kitchenette which was great The only complaint was that we could not figure out the ventilation and the only way to get airflow was by turning on the AC. Everything else was excellent. We would go there again!
ANITA, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent property with a friendly, professional staff. Property is comfortable, well designed and well maintained.
Peter, 4-night trip
Verified Hotels.com guest review