Sotetsu Grand Fresa Tokyo - Bay Ariake puts you in a great location, within a 15-minute walk of Tokyo Big Sight and Tokyo Bay. For a bite to eat, guests can check out 創菜Patio, which serves breakfast. Also, Toyosu Market and DiverCity Tokyo Plaza are just a 5-minute drive away. Fellow travelers like that it's just a short walk to public transportation: Tokyo Big Sight Station is 5 minutes away and Ariake Station is 8 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
912 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 15
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 2000 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Offsite
Free theme park shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
Restaurant
Coffee shop
Room service
Traveling with children
Children stay free (see details)
Free theme park shuttle
Working away
2 meeting rooms
Conference space (3800 square feet)
Services
24-hour front desk
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Handrails in stairways
Wheelchairs available on site
Hand-held showerheads
Lever door handles
Room amenities
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Dining
創菜Patio - This restaurant serves breakfast only.
バニヤンツリーカフェ - This café specializes in Asian cuisine and serves lunch and light fare. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2090 per person
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs JPY 2000 per day with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute
Frequently asked questions
Does Sotetsu Grand Fresa Tokyo - Bay Ariake offer free cancellation for a full refund?
Yes, Sotetsu Grand Fresa Tokyo - Bay Ariake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sotetsu Grand Fresa Tokyo - Bay Ariake?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sotetsu Grand Fresa Tokyo - Bay Ariake?
Yes. Self parking costs JPY 2000 per day. Parking spots may be limited.
What are the check-in and check-out times at Sotetsu Grand Fresa Tokyo - Bay Ariake?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Sotetsu Grand Fresa Tokyo - Bay Ariake?
Yes, 創菜Patio offers Asian cuisine.
Does Sotetsu Grand Fresa Tokyo - Bay Ariake have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Sotetsu Grand Fresa Tokyo - Bay Ariake like?
Sotetsu Grand Fresa Tokyo - Bay Ariake is in Koto, a short 5-minute walk from Tokyo Big Sight Station and 13 minutes' walk from Tokyo Big Sight. Travelers say that the hotel is in a great location.
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Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
1 Mar 2025
Gregory
Gregory, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Mar 2025
Kitty
Kitty, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Feb 2025
Leah
Leah, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Feb 2025
Easy quick check in and check out via kiosk system. Receptionist staff always available to help if needed!
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2025
Michael
Michael, 7-night trip with friends
Verified Hotels.com guest review
6/10 Good
7 Jan 2025
Good hotel
This hotel is massive, but the room was bit smaller and nothing much around to explore. I would stay in the city center.
Chae
Chae, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 Dec 2024
Rich
Rich, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Francine
Francine, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Francine
Francine, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Arif
Arif, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
4 Dec 2024
Pranav
Pranav, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 Nov 2024
We had a great time staying here! Very clean it was close by all the event center and they spoke good English. Will definitely be back.
Cindia
Cindia, 2-night trip
Verified Expedia guest review
8/10 Very good
28 Nov 2024
Good location for attending events and shopping at Odaiba.
Godwin
Godwin, 2-night trip
Verified Expedia guest review
8/10 Very good
27 Nov 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
4/10 Fair
25 Nov 2024
Don't arrive at check in time or you will queue
Budget hotel. Premium 'bayside' room had an bad view and balcony is locked. Awful 3pm check in system whereby I arrived at 2:50pm, went to the desk to be checked in. They checked passports etc and then said wait aside your room will be ready at 3pm. At 3pm the staff shout and everyone runs to the computers to carry out self check in and repeat the process to get your room key. Never experienced this before.
Jodie
Jodie, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 Nov 2024
Location was close to the train stations and there’s convenience stores close by but not a lot of other food options on the surrounding area since it’s like a business district. The hotel is clean and offers limousine bus pick up to the airport. The temperature inside the room however was too warm despite setting the temp to 68 F.
Ivy
Ivy, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Nov 2024
Derek
Derek, 6-night trip
Verified Expedia guest review
10/10 Exceptional
21 Nov 2024
Ka Ki
Ka Ki, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 Nov 2024
Great
Great place
Celena
Celena, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
19 Nov 2024
The rooms are little dark caves, upon arrival I regreted booking there.
Jason
Jason, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 Nov 2024
Amazing and comfortable stay
Amazing and comfortable stay.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
15 Nov 2024
Great for 1-2 night stay. Good location. Easy access to monorail and train. Walking distance to Ariake Garden shopping mall. A few stops away from Daiba. Lots of restaurants and convenience stores around. Hotel has a lawsons on the 2nd floor. Overall good facilities and room amenities but room 922 is a little run down and needs updating. Also this was a non smoking room and it had smoke smell. Needed to keep both ac and fan to air it out.
Liat
Liat, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 Nov 2024
Great location
Jack
Jack, 2-night trip
Verified Expedia guest review
8/10 Very good
8 Nov 2024
Chose this hotel for proximity to cruise port. Would not choose for another stay simply because it’s a very quiet and limited neighborhood. Hotel is nice, but room was very cramped and oddly laid out.