4/10 Fair
11 Nov 2024
Very disappointing with misleading room photos
We were incredibly disappointed with our stay here. I booed for our 15th wedding anniversary and from pictures I saw upon booking, we were to be getting a spa bath, fireplace and balcony.
Upon arrival, we had none of those things and to make matters worse, we had a very odd room layout with a shower literally next to the bed and in the kitchen.
The pictures of our booking were so incredibly misleading and a real downer for what was supposed to be a romantic night away without our kids.
The room itself was ok if that’s what you were expecting and the view from the patio is lovely, but it wouldn’t be hard to match accurate photos to the correct room.
Honestly, there’s no way I would’ve celebrated a special occasion here had I known what the room would be like.
Very very disappointed.
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review