Luxuriate in the heart of Manhattan at The Towers at Lotte New York Palace. Unwind with a coffee, explore shopping on site, or indulge in rejuvenating spa treatments. With a garden to stroll through and an on-site restaurant for breakfast and lunch, this boutique hotel is perfect for those seeking comfort and relaxation.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Pet friendly
Parking available
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Free area shuttle
Health club
Valet parking
Room service
Coffee shop/cafe
Spa services
In-room childcare
Business center
Meeting rooms
For families (6)
In-room childcare (surcharge)
Refrigerator
Connecting/adjoining rooms available
Premium TV channels
Garden
Daily housekeeping
The current price is CA $1,572
CA $1,572
CA $1,848 total
includes taxes & fees
May 24 - May 25
Why we love this property
Work, play, repeat
This hotel sits in the city center's entertainment district with a business center and meeting rooms. After work, enjoy spa services and the health club.
Tasty trio awaits
Culinary adventure unfolds with a restaurant, cafe, and bar at this hotel. Morning options include cooked-to-order or full breakfast to fuel the day.
Wellness sanctuary
Spa services create a retreat with aromatherapy, facials, and body treatments. The health club, fitness room, and garden round out this relaxing haven.
John F. Kennedy Intl. Airport (JFK) - 58 min drive
Grand Central - 42 St. Station - 9 min walk
New York W 32nd St. Station - 23 min walk
Penn Station - 29 min walk
5 Av.-53 St. Station - 3 min walk
51 St. Station - 4 min walk
47 - 50 Sts - Rockefeller Center Station - 6 min walk
Free area shuttle
Restaurants
Toasties - 1 min walk
Mangia - 2 min walk
Cha CHA Matcha - 1 min walk
Tartinery Café - Bar | Olympic Tower - 3 min walk
Inside Park at St Bart's - 2 min walk
About this property
The Towers at Lotte New York Palace
You'll be in a fantastic location at The Towers at Lotte New York Palace, just a 5-minute walk from 5th Avenue and Rockefeller Center. You can indulge in massages, facials, or aromatherapy, and Pomme Palais serves breakfast and lunch. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: 5 Av.-53 St. Station is 3 minutes and 51 St. Station is 4 minutes.
At a glance
DONE
Hotel size
176 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only, up to 25 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (USD 110 per day)
DONE
Offsite
Free area shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekend mornings 6:30 AM–noon
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Free local shuttle
Childcare in room (surcharge)
What to do
Shopping
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Garden
Health club
Spa services
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Visual alarms in hallways
Closed captioned TV
Phone accessibility kit
Stair-free path to entrance
Room amenities
Be entertained
Video-game console
DVD player
42-inch plasma TV
Premium cable channels
Pay movies
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Freshen up
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Microwave (on request)
Dishwasher
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Dining
Pomme Palais - This café serves breakfast and lunch.
Villard Restaurant - This restaurant serves breakfast only. Open daily.
Gold Room - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Utility fee: USD 28.69 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 16 to 26 per person
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 100.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per pet, per stay
Parking
Covered valet parking costs USD 110 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York
Frequently asked questions
Does The Towers at Lotte New York Palace offer free cancellation for a full refund?
Yes, The Towers at Lotte New York Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Towers at Lotte New York Palace?
Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Towers at Lotte New York Palace?
Yes. Valet parking costs USD 110 per day.
What are the check-in and check-out times at The Towers at Lotte New York Palace?
Check-in start time: 4:00 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at The Towers at Lotte New York Palace?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at The Towers at Lotte New York Palace and nearby?
The Towers at Lotte New York Palace has a health club and spa services, as well as a garden.
Are there restaurants at or near The Towers at Lotte New York Palace?
Yes, there's an onsite restaurant, Pomme Palais.
What's the area around The Towers at Lotte New York Palace like?
The Towers at Lotte New York Palace is in Manhattan, a short 3-minute walk from 5 Av.-53 St. Station and 3 minutes' walk from 5th Avenue.
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Reviews
The Towers at Lotte New York Palace Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
9.0
Staff & service
9.0
Property conditions & facilities
Popular mentions
Room
Service staff
Location
View
Tower
Elevator
Bathroom
Lobby
Concierge
Room service
Reviews
Verified
10/10 Exceptional
Apr 12, 2026
True luxury. Ideally located to explore the city. Amazing staff throughout.
Adam
Adam, 3-night trip
Verified
10/10 Exceptional
Apr 5, 2026
Amazing stay! Staff was wonderful. We went for a long weekend to NYC! Location was perfect! Broadway and Times Square were very walkable, as was south part of Central Park. Rooms were comfortable and clean. Staff was very attentive and helpful. We will definitely be back.
James
James, 4-night trip
Verified
8/10 Very good
Jan 21, 2026
Close to major shopping and multiple dining options
Majdi
Majdi, 3-night trip
Verified
8/10 Very good
Dec 28, 2025
The location was awesome and the Christmas decorations lived up to the hotel’s reputation.
nicholas
nicholas, 7-night trip
Verified
10/10 Exceptional
Aug 30, 2025
Nice hotel great location
Jonathan
Jonathan, 3-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Best hotel room in NYC. Convenient, very nice and great servcice
Sidney
Sidney, 2-night trip
Verified
10/10 Exceptional
Mar 30, 2024
Lovely stay, staff are very helpful throughout our stay
Shirley
Shirley, 4-night trip
Verified
10/10 Exceptional
Dec 9, 2024
This is always a GREAT place for Christmas time. Best service, location and accommodations.
Kip
Kip, 4-night trip
Verified
10/10 Exceptional
Nov 20, 2024
it was a very nice and large room with excellent service and location was fantastic.
Fariba
Fariba, 4-night trip
Verified
10/10 Exceptional
May 28, 2024
the incredible location I had a wonderful experience, want to come back
Edda
Edda, 3-night trip
Verified
8/10 Very good
Jun 12, 2024
Smart hotel superbly located
Jon
Jon, 4-night trip
Verified
10/10 Exceptional
Sep 11, 2024
Everything is great here, and surprisingly quiet given the location.
Richard
Richard, 3-night trip
Verified
10/10 Exceptional
Dec 8, 2024
Such beautiful decor and views, generous room size and friendly professional service
Danielle
Danielle, 8-night trip
Verified
10/10 Exceptional
Dec 20, 2024
Great staff
Jeanne
Jeanne, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2024
This property is very unique.
Beautiful historic place.
Radoslaw
Radoslaw, 4-night trip
Verified
6/10 Good
Oct 19, 2025
The location is what makes this hotel great, as well as the beds and water pressure. Otherwise, our room had a mildew smell first day and the surfaces were not clean. We waited for our room to be ready and the elevator experience in the towers makes it unfavorable vs. desired over their other rooms. To be suggested as a luxury experience is a stretch. But the view is truly gorgeous.
Deana
Deana, 3-night trip
Verified
10/10 Exceptional
May 14, 2025
Best Midtown and Best Overall Hotel in Manhattan!
Amazing roomy suites in the Towers, get the corner suite with an incredible skyline view. We've stayed at all the top luxury hotels and The Towers is in a class by itself in my opinion. We will be back.
David
David, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2024
The staff were great.
Ryan
Ryan, 2-night trip
Verified
10/10 Exceptional
Jun 29, 2024
Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again.
Jill
Jill, 3-night trip
Verified
10/10 Exceptional
Apr 22, 2024
Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC!
Julia
Julia, 1-night trip
Verified
10/10 Exceptional
Aug 2, 2023
The view from our room was spectacular.
Patricia
Patricia, 4-night trip
Verified
10/10 Exceptional
Oct 1, 2023
Loved the Lotte towers! Great location, large room!
Heather Sexe
Heather Sexe, 4-night trip
Verified
10/10 Exceptional
Jun 6, 2024
The view from the room is great, overseeing the St. Patrick’s Church.
Liangping
Liangping, 3-night trip
Verified
10/10 Exceptional
Aug 28, 2023
I loved staying here ! Great service, everyone was so friendly and really accommodating to all my needs especially for my kids ! Highly recommend !