The Towers at Lotte New York Palace

Luxury hotel with restaurant, near 5th Avenue

Choose dates to view prices

You'll be in a fantastic location at The Towers at Lotte New York Palace, just a 5-minute walk from 5th Avenue and Rockefeller Center. You can indulge in massages, facials, or aromatherapy, and Pomme Palais serves breakfast and lunch. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: 5 Av.-53 St. Station is 3 minutes and 51 St. Station is 4 minutes.
VIP Access
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Health club
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
  • Business center
  • Meeting rooms

For families (6)

  • In-room childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
CA $1,231
CA $1,465 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Showing 21 of 21 rooms
A modern living room with a sofa, coffee table, lamps, and a painting.

Towers Executive Suite with King Bed

Wonderful
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet
A hotel room with a large window, a desk, two beds, and a TV.

Luxury Towers Room with Two Queen Beds

Exceptional
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet
A hotel room with a large bed, a desk with a chair, a bench, two nightstands, and a window with curtains.

Luxury Towers Room with One King Bed

Good
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Towers Corner Suite

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet
A modern living room with a large window, a flat-screen TV, a dining area, and a sofa.

Towers One Bedroom Suite with King Bed

Exceptional
  • City view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Towers Skyview Suite

  • City view
  • 232 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
A hotel room with a bed, a desk, a chair, a television, and a large window.

Hastens Ultimate Sleep Suite

  • City view
  • 232 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet
A luxurious bedroom with a large bed, ornate curtains, and gold accents.

Tower Royal Suite

  • City view
  • 334 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free wired internet
A modern living room with a large sectional sofa, a chandelier, and a city view through large windows.

The Champagne Suite

  • City view
  • 465 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free wired internet
A modern living room with a sofa, coffee table, lamps, and a painting.

Accessible Towers Executive Suite with King Bed

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet
A hotel room with a large window, a desk, two beds, and a TV.

Room, 2 Queen Beds, Accessible (Towers)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet
A hotel room with a large bed, a desk with a chair, a bench, two nightstands, and a window with curtains.

Room, 1 King Bed, Accessible (Towers)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Suite, 2 Bedrooms, Corner (Towers)

Exceptional
  • City view
  • 156 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free wired internet
A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Towers Corner Suite with Pantry

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free wired internet
A high-rise interior with a modern living area featuring a sofa, chairs, and a coffee table, with a cityscape view through large windows.

Penthouse (Towers, Suite)

  • City view
  • 465 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet
A cityscape with a prominent Gothic-style building with green roofs, surrounded by modern high-rise buildings.

The Jewel Suite by Martin Katz

  • City view
  • 465 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free wired internet
A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Suite, Multiple Beds (Towers, Skyview)

  • City view
  • 279 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet
A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Suite, Multiple Beds (Towers, Skyview)

  • City view
  • 325 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free wired internet
A modern living room with a sofa, coffee table, lamps, and a painting.

Towers Executive Studio Two Queen Beds

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet
A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Accessible Towers Corner Suite with Pantry

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet
A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Accessible Towers Corner Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

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About the area

Map
455 Madison Avenue, New York, NY, 10022

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Rockefeller Center - 2 min walk - 0.2 km
  • St. Patrick's Cathedral - 2 min walk - 0.2 km
  • Radio City Music Hall - 6 min walk - 0.6 km
  • Times Square - 10 min walk - 0.9 km

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • Linden, NJ (LDJ) - 30 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • Newark Liberty Intl. Airport (EWR) - 48 min drive
  • John F. Kennedy Intl. Airport (JFK) - 58 min drive
  • Grand Central - 42 St. Station - 9 min walk
  • New York W 32nd St. Station - 23 min walk
  • Penn Station - 25 min walk
  • 5 Av.-53 St. Station - 3 min walk
  • 51 St. Station - 4 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 6 min walk
  • Free area shuttle

Restaurants

  • ‪Toasties - ‬1 min walk
  • ‪Cha CHA Matcha - ‬1 min walk
  • ‪Just Salad - ‬2 min walk
  • ‪Tartinery Café - Bar | Olympic Tower - ‬3 min walk
  • ‪Luckin Coffee - ‬1 min walk

About this property

The Towers at Lotte New York Palace

  • You'll be in a fantastic location at The Towers at Lotte New York Palace, just a 5-minute walk from 5th Avenue and Rockefeller Center. You can indulge in massages, facials, or aromatherapy, and Pomme Palais serves breakfast and lunch. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: 5 Av.-53 St. Station is 3 minutes and 51 St. Station is 4 minutes.

At a glance

CHECK-IN
4:00 p.m.
CHECK-OUT
11:00 a.m.

Hotel size

    • 176 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only, up to 25 lbs per pet)*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Secured covered onsite valet parking (USD 110 per day)

Offsite

    • Free area shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekend mornings 6:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Garden
  • Health club
  • Spa services
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Stair-free path to entrance

Room amenities

Be entertained

  • Video-game console
  • DVD player
  • 42-inch plasma TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Pomme Palais - This café serves breakfast and lunch. Open daily.
Villard Restaurant - This restaurant serves breakfast only. Open daily.
Gold Room - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 33.86 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 16 to 26 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 100.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Covered valet parking costs USD 110 per day

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York

Frequently asked questions

Does The Towers at Lotte New York Palace offer free cancellation for a full refund?

Yes, The Towers at Lotte New York Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Towers at Lotte New York Palace?

Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Towers at Lotte New York Palace?

Yes. Valet parking costs USD 110 per day.

What are the check-in and check-out times at The Towers at Lotte New York Palace?

Check-in start time: 4:00 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at The Towers at Lotte New York Palace?

No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.

What is there to do at The Towers at Lotte New York Palace and nearby?

The Towers at Lotte New York Palace has a health club and spa services, as well as a garden.

Are there restaurants at or near The Towers at Lotte New York Palace?

Yes, there's an onsite restaurant, Pomme Palais.

What's the area around The Towers at Lotte New York Palace like?

The Towers at Lotte New York Palace is in Manhattan, a short 3-minute walk from 5 Av.-53 St. Station and 3 minutes' walk from 5th Avenue.

Have a question?

Get instant answers with AI powered search of property information and reviews.

The Towers at Lotte New York Palace Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

9.0

Property conditions & facilities

Popular mentions

RoomService staffLocationViewTowerElevatorLobbyRoom serviceConciergeBathroom
Verified review

10/10 Exceptional

Fantastic location, beautiful rooms, immaculate condition and the most amazing views
Verified review

10/10 Exceptional

Rooms are nice big and clean. Ambience and views are great. However, hotel can Improve on options available for breakfats
Verified review

10/10 Exceptional

Great location. Great views in the Towers.
Verified review

10/10 Exceptional

True luxury. Ideally located to explore the city. Amazing staff throughout.
Verified review

8/10 Very good

Close to major shopping and multiple dining options
Verified review

8/10 Very good

The location was awesome and the Christmas decorations lived up to the hotel’s reputation.
Verified review

10/10 Exceptional

Nice hotel great location
Verified review

10/10 Exceptional

Amazing stay! Staff was wonderful. We went for a long weekend to NYC! Location was perfect! Broadway and Times Square were very walkable, as was south part of Central Park. Rooms were comfortable and clean. Staff was very attentive and helpful. We will definitely be back.
Verified review

10/10 Exceptional

Customer Service is outstanding
Verified review

10/10 Exceptional

Lovely stay, staff are very helpful throughout our stay
Verified review

10/10 Exceptional

Best hotel room in NYC. Convenient, very nice and great servcice
Verified review

10/10 Exceptional

This is always a GREAT place for Christmas time. Best service, location and accommodations.
Verified review

10/10 Exceptional

it was a very nice and large room with excellent service and location was fantastic.
Verified review

10/10 Exceptional

the incredible location I had a wonderful experience, want to come back
Verified review

8/10 Very good

Smart hotel superbly located
Verified review

10/10 Exceptional

Everything is great here, and surprisingly quiet given the location.
Verified review

10/10 Exceptional

The staff were great.
Verified review

10/10 Exceptional

Such beautiful decor and views, generous room size and friendly professional service
Verified review

10/10 Exceptional

The view from our room was spectacular.
Verified review

10/10 Exceptional

Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC!
Verified review

10/10 Exceptional

Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again.
Verified review

10/10 Exceptional

Loved the Lotte towers! Great location, large room!
Verified review

10/10 Exceptional

This property is very unique. Beautiful historic place.
Verified review

10/10 Exceptional

Great staff
Verified review

10/10 Exceptional

I loved staying here ! Great service, everyone was so friendly and really accommodating to all my needs especially for my kids ! Highly recommend !