10/10 Exceptional
Lisa Josephine
Jun 8, 2026Fantastic location, beautiful rooms, immaculate condition and the most amazing views
The Towers at Lotte New York Palace
Luxury hotel with restaurant, near 5th Avenue
Choose dates to view prices
You'll be in a fantastic location at The Towers at Lotte New York Palace, just a 5-minute walk from 5th Avenue and Rockefeller Center. You can indulge in massages, facials, or aromatherapy, and Pomme Palais serves breakfast and lunch. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: 5 Av.-53 St. Station is 3 minutes and 51 St. Station is 4 minutes.
VIP Access9.2
Wonderful
Popular amenities
- Spa
- Pet friendly
- Parking available
- Free WiFi
- Restaurant
- Connecting rooms available
CA $1,362
CA $1,615 total
includes taxes & fees
Nov 15 - Nov 16
Room options
Check availability for these dates
Showing 21 of 21 rooms
Towers Executive Suite with King Bed
9.0Wonderful
6 reviews
- City view
- 61 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Double Sofa Bed
- Free wired internet
Luxury Towers Room with Two Queen Beds
9.8Exceptional
17 reviews
- City view
- 43 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
- Free wired internet
Luxury Towers Room with One King Bed
7.6Good
9 reviews
- City view
- 43 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free wired internet
Towers Corner Suite
- City view
- 112 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Double Sofa Bed
- Free wired internet
Towers One Bedroom Suite with King Bed
10.0Exceptional
2 reviews
- City view
- 99 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
- Free wired internet
Towers Skyview Suite
- City view
- 232 sq m
- 3 bedrooms
- Sleeps 3
- 1 King Bed
- Free wired internet
Hastens Ultimate Sleep Suite
- City view
- 232 sq m
- 2 bedrooms
- Sleeps 6
- 1 King Bed and 2 Queen Beds
- Free wired internet
Tower Royal Suite
- City view
- 334 sq m
- 3 bedrooms
- Sleeps 8
- 2 King Beds and 2 Queen Beds
- Free wired internet
The Champagne Suite
- City view
- 465 sq m
- 2 bedrooms
- Sleeps 4
- 1 King Bed and 2 Queen Beds
- Free wired internet
Accessible Towers Executive Suite with King Bed
- City view
- 61 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Double Sofa Bed
- Free wired internet
Room, 2 Queen Beds, Accessible (Towers)
- City view
- 43 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
- Free wired internet
Room, 1 King Bed, Accessible (Towers)
- City view
- 43 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free wired internet
Suite, 2 Bedrooms, Corner (Towers)
9.4Exceptional
3 reviews
- City view
- 156 sq m
- 1 bedroom
- Sleeps 6
- 2 Queen Beds and 1 King Bed
- Free wired internet
Towers Corner Suite with Pantry
- City view
- 112 sq m
- 1 bedroom
- Sleeps 3
- 1 Double Sofa Bed and 1 King Bed
- Free wired internet
Penthouse (Towers, Suite)
- City view
- 465 sq m
- 2 bedrooms
- Sleeps 6
- 1 King Bed and 2 Queen Beds
- Free wired internet
The Jewel Suite by Martin Katz
- City view
- 465 sq m
- 2 bedrooms
- Sleeps 4
- 1 King Bed and 2 Queen Beds
- Free wired internet
Suite, Multiple Beds (Towers, Skyview)
- City view
- 279 sq m
- 2 bedrooms
- Sleeps 6
- 1 King Bed and 2 Queen Beds
- Free wired internet
Suite, Multiple Beds (Towers, Skyview)
- City view
- 325 sq m
- 3 bedrooms
- Sleeps 8
- 2 King Beds and 2 Queen Beds
- Free wired internet
Towers Executive Studio Two Queen Beds
- City view
- 61 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
- Free wired internet
Accessible Towers Corner Suite with Pantry
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Twin Sofa Bed
- Free wired internet
Accessible Towers Corner Suite
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Twin Sofa Bed
- Free wired internet
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About the area
455 Madison Avenue, New York, NY, 10022
What's nearby
- 5th Avenue - 1 min walk - 0.0 km
- Rockefeller Center - 2 min walk - 0.2 km
- St. Patrick's Cathedral - 2 min walk - 0.2 km
- Radio City Music Hall - 6 min walk - 0.6 km
- Times Square - 10 min walk - 0.9 km
Getting around
- Teterboro, NJ (TEB) - 19 min drive
- Linden, NJ (LDJ) - 30 min drive
- LaGuardia Airport (LGA) - 31 min drive
- Newark Liberty Intl. Airport (EWR) - 48 min drive
- John F. Kennedy Intl. Airport (JFK) - 58 min drive
- Grand Central - 42 St. Station - 9 min walk
- New York W 32nd St. Station - 23 min walk
- Penn Station - 25 min walk
- 5 Av.-53 St. Station - 3 min walk
- 51 St. Station - 4 min walk
- 47 - 50 Sts - Rockefeller Center Station - 6 min walk
- Free area shuttle
Restaurants
- Toasties - 1 min walk
- Cha CHA Matcha - 1 min walk
- Just Salad - 2 min walk
- Tartinery Café - Bar | Olympic Tower - 3 min walk
- Luckin Coffee - 1 min walk
About this property
The Towers at Lotte New York Palace
- You'll be in a fantastic location at The Towers at Lotte New York Palace, just a 5-minute walk from 5th Avenue and Rockefeller Center. You can indulge in massages, facials, or aromatherapy, and Pomme Palais serves breakfast and lunch. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: 5 Av.-53 St. Station is 3 minutes and 51 St. Station is 4 minutes.
At a glance
CHECK-IN
4:00 p.m.
CHECK-OUT
11:00 a.m.
Hotel size
- 176 rooms
Arriving/Leaving
- Check-in start time: 4:00 PM; Check-in end time: 2 AM
- Contactless check-in available
- Late check-in subject to availability
- Check-out time is 11:00 AM
- Contactless check-out available
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- No cribs (infant beds)
Pets
- Pets allowed (dogs only, up to 25 lbs per pet)*
- Service animals welcome
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms
Parking
- Secured covered onsite valet parking (USD 110 per day)
Offsite
- Free area shuttle
Other information
- Smoke-free property
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The Towers at Lotte New York Palace Reviews
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
9.0
Staff & service
9.0
Property conditions & facilities
Popular mentions
RoomService staffLocationViewTowerElevatorLobbyRoom serviceConciergeBathroom10/10 Exceptional
Ankit
May 23, 2026Rooms are nice big and clean. Ambience and views are great. However, hotel can
Improve on options available for breakfats
10/10 Exceptional
diana
Mar 17, 2026Great location. Great views in the Towers.
10/10 Exceptional
Adam
Apr 12, 2026True luxury. Ideally located to explore the city. Amazing staff throughout.
8/10 Very good
Majdi
Jan 21, 2026Close to major shopping and multiple dining options
10/10 Exceptional
Jonathan
Aug 30, 2025Nice hotel great location
8/10 Very good
nicholas
Dec 28, 2025The location was awesome and the Christmas decorations lived up to the hotel’s reputation.
10/10 Exceptional
James
Apr 5, 2026Amazing stay! Staff was wonderful. We went for a long weekend to NYC! Location was perfect! Broadway and Times Square were very walkable, as was south part of Central Park. Rooms were comfortable and clean. Staff was very attentive and helpful. We will definitely be back.
10/10 Exceptional
Roger
Apr 23, 2026Customer Service is outstanding
10/10 Exceptional
Shirley
Mar 30, 2024Lovely stay, staff are very helpful throughout our stay
10/10 Exceptional
Sidney
Oct 30, 2025Best hotel room in NYC. Convenient, very nice and great servcice
10/10 Exceptional
Kip
Dec 9, 2024This is always a GREAT place for Christmas time. Best service, location and accommodations.
10/10 Exceptional
Fariba
Nov 20, 2024it was a very nice and large room with excellent service and location was fantastic.
10/10 Exceptional
Edda
May 28, 2024the incredible location I had a wonderful experience, want to come back
8/10 Very good
Jon
Jun 12, 2024Smart hotel superbly located
10/10 Exceptional
Richard
Sep 11, 2024Everything is great here, and surprisingly quiet given the location.
10/10 Exceptional
Ryan
Jan 26, 2024The staff were great.
10/10 Exceptional
Danielle
Dec 8, 2024Such beautiful decor and views, generous room size and friendly professional service
10/10 Exceptional
Patricia
Aug 2, 2023The view from our room was spectacular.
10/10 Exceptional
Julia
Apr 22, 2024Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC!
10/10 Exceptional
Jill
Jun 29, 2024Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again.
10/10 Exceptional
Heather Sexe
Oct 1, 2023Loved the Lotte towers! Great location, large room!
10/10 Exceptional
Radoslaw
Nov 12, 2024This property is very unique.
Beautiful historic place.
10/10 Exceptional
Jeanne
Dec 20, 2024Great staff
10/10 Exceptional
Christine
Aug 28, 2023I loved staying here ! Great service, everyone was so friendly and really accommodating to all my needs especially for my kids ! Highly recommend !
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