10/10 Exceptional
Great large rooms! This hotel is truly wonderful and would love to stay here again. Highly recommend during Christmas time with their gorgeous decorations.
Rheanna
Rheanna, 4-night trip
The Towers at Lotte New York Palace
Luxury hotel with restaurant, near 5th Avenue
Luxuriate in the heart of Manhattan at The Towers at Lotte New York Palace. Unwind with a coffee, explore shopping on site, or indulge in rejuvenating spa treatments. With a garden to stroll through and an on-site restaurant for breakfast and lunch, this boutique hotel is perfect for those seeking comfort and relaxation.
VIP AccessWonderful
Popular amenities
- Spa
- Pet friendly
- Parking available
- Free WiFi
- Restaurant
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Free area shuttle
- Health club
- Valet parking
- Room service
- Coffee shop/cafe
- Spa services
- In-room childcare
- Business center
- Meeting rooms
For families (6)
- In-room childcare (surcharge)
- Rollaway/extra beds
- Refrigerator
- Connecting/adjoining rooms available
- Premium TV channels
- Garden
CA $1,055
CA $1,254 total
includes taxes & fees
Jan 29 - Jan 30
Why we love this property
Wellness sanctuary
Spa services create a retreat with aromatherapy, facials, and body treatments. The health club, fitness room, and garden round out this relaxing haven.
Garden luxury in the city
Nestled in the city center, this luxury boutique hotel boasts a beautiful garden. A peaceful green oasis amid urban surroundings.
Tasty trio awaits
Culinary adventure unfolds with a restaurant, cafe, and bar at this hotel. Morning options include cooked-to-order or full breakfast to fuel the day.
Room options
Showing 19 of 19 rooms
Towers Executive Suite with King Bed
Wonderful
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
- 61 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Double Sofa Bed
- City view
Luxury Towers Room with Two Queen Beds
Exceptional
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
- 43 sq m
- Sleeps 4
- 2 Queen Beds
- City view
Luxury Towers Room with One King Bed
Good
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
- 43 sq m
- Sleeps 2
- 1 King Bed
- City view
Towers Corner Suite
Highlights
Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
- 112 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Double Sofa Bed
- City view
Towers One Bedroom Suite with King Bed
Exceptional
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
- 99 sq m
- Sleeps 3
- 1 King Bed
- City view
Towers Skyview Suite
Highlights
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
- 232 sq m
- 3 bedrooms
- Sleeps 3
- 1 King Bed
- City view
Hastens Ultimate Sleep Suite
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
- 232 sq m
- 2 bedrooms
- Sleeps 6
- 1 King Bed and 2 Queen Beds
- City view
Tower Royal Suite
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
- 334 sq m
- 3 bedrooms
- Sleeps 8
- 2 King Beds and 2 Queen Beds
- City view
The Champagne Suite
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
- 465 sq m
- 2 bedrooms
- Sleeps 4
- 1 King Bed and 2 Queen Beds
- City view
Accessible Towers Executive Suite with King Bed
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
- 61 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Double Sofa Bed
- City view
Accessible Luxury Towers Room with Two Queen Beds
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
- 43 sq m
- Sleeps 4
- 2 Queen Beds
- City view
Accessible Luxury Towers Room with One King Bed
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
- 43 sq m
- Sleeps 2
- 1 King Bed
- City view
Suite, 2 Bedrooms, Corner (Towers)
Exceptional
Highlights
Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
- 156 sq m
- 2 bedrooms
- Sleeps 6
- 2 Queen Beds and 1 King Bed
- City view
Towers Corner Suite with Pantry
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
- 112 sq m
- Sleeps 3
- 1 Double Sofa Bed and 1 King Bed
- City view
Penthouse Suite
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
- 465 sq m
- 2 bedrooms
- Sleeps 6
- 1 King Bed and 2 Queen Beds
- City view
The Jewel Suite by Martin Katz
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
- 465 sq m
- 2 bedrooms
- Sleeps 4
- 1 King Bed and 2 Queen Beds
- City view
Towers Skyview Two Bedroom Suite
Highlights
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
- 279 sq m
- 2 bedrooms
- Sleeps 6
- 1 King Bed and 2 Queen Beds
- City view
Towers Skyview Three Bedroom Suite
Highlights
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
- 325 sq m
- 3 bedrooms
- Sleeps 8
- 2 King Beds and 2 Queen Beds
- City view
Towers Executive Studio Two Queen Beds
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
- 61 sq m
- Sleeps 4
- 2 Queen Beds
- City view
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About the area
455 Madison Avenue, New York, NY, 10022
About this property
The Towers at Lotte New York Palace
When you stay at The Towers at Lotte New York Palace, you'll be in a fantastic location, just a 5-minute walk from 5th Avenue and St. Patrick's Cathedral. You can indulge in massages, facials, or aromatherapy, and Pomme Palais serves breakfast and lunch. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: 5 Av.-53 St. Station is 3 minutes and 51 St. Station is 4 minutes.
At a glance
Property amenities
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The Towers at Lotte New York Palace Reviews
Wonderful
9.4
Cleanliness
9.6
Location
9.0
Staff & service
9.0
Property conditions & facilities
Popular mentions
RoomService staffLocationViewTowerElevatorRoom serviceConciergeBathroomLobby10/10 Exceptional
Loved our stay
Jonathan
Jonathan, 2-night trip
10/10 Exceptional
Nice hotel great location
Jonathan
Jonathan, 3-night trip
10/10 Exceptional
Nice hotel!
Jerry
Jerry, 1-night trip
8/10 Very good
Hiccup with front desk staff outside of that the place is amazing.
Kevin
Kevin, 2-night trip
10/10 Exceptional
We loved our stay!
Bremen
Bremen, 4-night trip
6/10 Good
The location is what makes this hotel great, as well as the beds and water pressure. Otherwise, our room had a mildew smell first day and the surfaces were not clean. We waited for our room to be ready and the elevator experience in the towers makes it unfavorable vs. desired over their other rooms. To be suggested as a luxury experience is a stretch. But the view is truly gorgeous.
Deana
Deana, 3-night trip
8/10 Very good
This hotel is truly 5 star and I wanted to rate it 5 star across the board however the gap between excellent and average from front desk personnel can’t be ignored. Norma and Rebecca are exceptional whereas their colleagues need to be retrained. Not very good at all.
Kevin
Kevin, 3-night trip
10/10 Exceptional
great location and great hotel
Farhad
Farhad, 3-night trip
10/10 Exceptional
Wonderful Hotel and the staff were all amazingly helpful and kind.
Heather
Heather, 4-night trip
10/10 Exceptional
This is always a GREAT place for Christmas time. Best service, location and accommodations.
Kip
Kip, 4-night trip
10/10 Exceptional
it was a very nice and large room with excellent service and location was fantastic.
Fariba
Fariba, 4-night trip
10/10 Exceptional
Lovely stay, staff are very helpful throughout our stay
Shirley
Shirley, 4-night trip
10/10 Exceptional
This hotel is classic NYC and is top tier in service and quality!
Annie
Annie, 3-night trip
10/10 Exceptional
Best Midtown and Best Overall Hotel in Manhattan!
Amazing roomy suites in the Towers, get the corner suite with an incredible skyline view. We've stayed at all the top luxury hotels and The Towers is in a class by itself in my opinion. We will be back.
David
David, 1-night trip
10/10 Exceptional
Hands down one of the best hotel stays
JEROME ALEXANDER
JEROME ALEXANDER, 7-night trip
10/10 Exceptional
the incredible location I had a wonderful experience, want to come back
Edda
Edda, 3-night trip
10/10 Exceptional
Everything is great here, and surprisingly quiet given the location.
Richard
Richard, 3-night trip
8/10 Very good
Location
Paulo
Paulo, 1-night trip
10/10 Exceptional
Such beautiful decor and views, generous room size and friendly professional service
Danielle
Danielle, 8-night trip
8/10 Very good
Smart hotel superbly located
Jon
Jon, 4-night trip
10/10 Exceptional
Great staff
Jeanne
Jeanne, 2-night trip
10/10 Exceptional
Had a wonderful time. Would highly recommend
Anush
Anush, 5-night trip
10/10 Exceptional
This property is very unique.
Beautiful historic place.
Radoslaw
Radoslaw, 4-night trip
10/10 Exceptional
Beautiful property!
Karen
Karen, 4-night trip
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