Calle 6 Sur, Between Calle 9 and 11, Col La Veleta, Tulum, QROO, 77780
What's nearby
Tulum National Park - 6 min drive
Gran Cenote - 7 min drive
Tulum Mayan Ruins - 10 min drive
Tulum Beach - 13 min drive
Playa Paraiso - 18 min drive
Getting around
Tulum Intl. Airport (TQO) - 43 min drive
Cancun Intl. Airport (CUN) - 99 min drive
Airport shuttle (surcharge)
Restaurants
Sukhothai - 16 min walk
El Camello Jr - 17 min walk
La Taqueria Pinches Tacos Shop - 2 min walk
Vaivén - 3 min walk
La Consentida - 6 min walk
About this property
Hotel Luna Llena
At Hotel Luna Llena, you'll be within a 15-minute drive of Tulum Beach and Tulum National Park. Guests can take a dip in the outdoor pool and indulge in Swedish massages. Other features include a terrace and a garden.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
8 rooms
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Parking
Free onsite self parking
Onsite parking limited
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Traveling with children
Children stay free (see details)
What to do
Yoga classes
Segway rentals/tours
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Scuba diving nearby
Scooter/moped rentals nearby
Skydiving nearby
Services
Concierge services
Tour/ticket assistance
On-site car rental
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Segway rentals/tours
Facilities
2 buildings/towers
Built in 2010
Safe-deposit box at front desk
Garden
Terrace
Library
An outdoor pool
Room amenities
Be entertained
28-inch flat-screen TV
Premium cable channels
First-run movies
Home comfort
Air conditioning
Ceiling fan
Sleep well
Blackout drapes/curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Furnished balcony
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 4320 per vehicle (one way)
Children & extra beds
Rollaway beds are available for USD 35.0 per night
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Luna Llena Hotel Tulum
Luna Llena Tulum
Hotel Posada Luna Llena Tulum
Hotel Posada Luna Llena
Posada Luna Llena Tulum
Posada Luna Llena
Hotel Luna Llena Tulum
Frequently asked questions
Does Hotel Luna Llena offer free cancellation for a full refund?
Yes, Hotel Luna Llena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Luna Llena?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Luna Llena?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Luna Llena?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Luna Llena?
Yes, an airport shuttle is available. The charge is USD 4320 per vehicle one way.
What are the check-in and check-out times at Hotel Luna Llena?
Check-in start time: 4 PM; Check-in end time: 10 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Luna Llena and nearby?
Have fun with activities like kayaking, sailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation onsite includes yoga and segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Does Hotel Luna Llena have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hotel Luna Llena like?
Hotel Luna Llena puts you in La Veleta, in the heart of Tulum. Popular attractions include Tulum Beach, which is 13 minutes away by car.
Hotel Luna Llena Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Jan 2022
Hotel Luna Llena is truly a boutique hotel. Small, quiet and unique. The breakfasts were simple but the coffee was good and the fresh fruit plentiful. I loved the bikes available for use and found I could get most places in town by bike. The staff for friendly and very helpful. I greatly enjoyed my stay there.
Bradley
Bradley, 4-night trip
Verified Expedia guest review
10/10 Exceptional
14 Jun 2021
Christina
Christina, 2-night trip
Verified Hotels.com guest review
6/10 Good
24 Mar 2021
The check in is at 4pm. Almost everywhere else it is at 3pm. I called early to let them know I would arrive at 3pm and if it was possible to check in at that time. They told me if the room was ready and if there was someone available to let me in that I could check in. I arrived and there was no one there. There were only construction workers. Check in was easy. The room was clean. Did look like the picture. Good working AC. Fast wifi. The beds are not comfortable, and the pillows were not comfortable either. There is a bit of an odd smell to the room, it could be the humidity, a little bit of cigarette perhaps. There is no drinking water provided. BRING YOUR OWN DRINKING WATER TO BRUSH YOUR TEETH!! The water from the sink tastes disgusting. There is construction on the property. They start working at 8am. We woke up to a jackhammer right outside our window. There are 4 available parking spots. Usually we found a spot available but a few times we did have to park on the road. The hotel is situated outside of town on a dirt road. There is a ton of construction going on but the hotel did feel very safe. The pool is beautiful. They offer a nice breakfast that was simple and filling. We were hardly at the hotel so it provided us with what we needed. A nice hot shower and air conditioned room. For the price it is worth it. Personally however I will not stay here again.
Verified traveller
4-night family trip
Verified Expedia guest review
6/10 Good
16 Mar 2021
Regular
Cuando llegamos no había nadie en recepción, estuvimos tocando un rato hasta que una huésped nos abrió, nos dejaron la llave en el escritorio y a buscar la habitación, limpio eso si, el desayuno pobre la vd y el club de playa si llevas niños también es un tema pues el de recepción no avisó que íbamos... creo que por ese precio hay mejores opciones
BRENDA
BRENDA, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Mar 2021
Cozy and clean hotel
Great service, specially by Angel... super clean, good breakfast and great prices to enjoy Tulum
Luis
Luis, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 Jan 2021
Great service
Our room did not like look like the pictures ,it was a lower grade room when we got there, which was fine since we only spent 3 nights . Bathroom was good and ac worked great. However our bed headboard was very loose anytime you made the slightest move sleeping it made loud noise against the wall . Service was great.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Dec 2020
10/10
My boyfriend and I came for one night and stayed for 5. We loved our stay here, 10/10. Everything was CLEAN, safe, hot water, and the people were so nice!!! I highly recommend staying here. It’s very private, as well as quiet. Looking forward to returning again.
Chelsea
Chelsea, 1-night trip
Verified Hotels.com guest review
4/10 Fair
5 Dec 2020
Has potential, but we were disappointed by the smell of mold and the poor service that we decided to leave without staying.
Rachael
Rachael, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2020
Muy bien
Disfruté mi estadía, todo limpio y el personal amable, also hay buena seguridad, la zona es segura , lo único que le falta es agua para los huéspedes, tienes que ir a alguna tienda a buscar agua para tomar.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2020
Verified traveller
8-night trip
Verified Expedia guest review
10/10 Exceptional
15 Mar 2020
Charming!
Charming hotel! We arrived late and didn't see how wonderful the place was until morning. Fabulous bathroom. Great breakfast!
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2019
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2019
GREAT LITTLE HOTEL! FRIENDLY STAFF AND GREAT SERV.
This hotel is small but really nice. It is really clean and staff was amazing. Lucero who is in front desk was great. She has all the local knowledge to recommend places to eat and beaches to go to. She did everything possible to make our stay enjoyable. Breakfast could be better but for price its ok. If we visited Tulum again we would stay here again because of staff and cleanliness of rooms. AC worked great - room was always cold. Our son enjoyed the pool and since we were only guests we were allowed to swim past pool hours .
David
David, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
22 May 2019
Staff, cleanliness, and property were all great. That is why my rating is almost excellent the only request and concern I would have to say I have for the hotel is that, they should add a mini fridge, hair dryer, and a small table. At least in the room I stayed in which was a queen bed for 2 people it didn’t have this. Aside from that I had a wonderful time in Tulum and my stay with Luna Llena was better than expected.
Verified traveller
4-night romance trip
Verified Orbitz guest review
4/10 Fair
1 Sep 2018
The hotel was cute, quaint and located just off the main drag of the shops in Tulum. Unfortunately, I was not able to use the bikes to ride into town as I rented a car but I imagine that the ride would not take long. If you're looking for a spot to just crash while out partying and don't mind a hard bed, then this would work. Just be sure to lock up your luggage or take your valuables as I came back one evening to my personal items laid out on the floor and bed as if someone had been searching for something. Luckily I took my laptop and valuables with me and only left inexpensive items at the hotel.
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2018
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2018
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
11 Jun 2018
Outskirts of tulum.
Great find at 4am after having just landed in Canun international. Arrived at property 730 and veen though reservation was made after hours and no one at reception we were fortunate enough to be given a room. Room was great, property is nice and peaceful. Would stay here in the future. Friendly staff.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
28 Apr 2018
great staff
Lucresia the receptionist she was great i want to thank her for helping me.. i run into a little problem as soon as i checked in and she went out of her way to help me.. The other staff didnt know much english but were extremely helpful. I enjoyed my stay at this hotel.
Honey
Honey, 2-night trip
Verified Expedia guest review
8/10 Very good
18 Feb 2018
Xiaopeng
Xiaopeng, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Jan 2018
The hotel is very nice and clean
The breakfast was delicious. Thanks to the staff.
maria
maria, 1-night trip
Verified Expedia guest review
8/10 Very good
21 Nov 2017
The hotel was great and very comfortable. The bikes were in great condition and always available. Unfortunately there was construction around the hotel so it was noisy through the day time.
Verified traveller
5-night trip
Verified Expedia guest review
8/10 Very good
24 Oct 2017
Great spot off the main road
This was a lovely little condo style hotel located just outside of town but easily within biking distance (which were supplied by the hotel free of charge). The rooms were pretty basic but had their own private balconies and the property was very safe & secure. The manager Lucrecia was wonderful, helped me confirm my shuttle, leant me a charger and offered great recommendations for food & attractions in town. Great spot if you want to stay in Tulum town but off the main drag.
Hannah
Hannah, 2-night trip
Verified Expedia guest review
6/10 Good
26 Sep 2017
Off the beaten path
Short stay in Tulum - stayed here for a quick trip, felt as though it was a bit far away from the action.
E
E, 4-night trip
Verified Expedia guest review
8/10 Very good
3 Aug 2017
Nice boutique hotel
A very good hotel in Tulum. The only inconvenience is that it is quite far from the town centre and you really need a car to go to the restaurants, bars, shops and beach. It is an up coming area and in a few years it will be different.