In the heart of London, Plaza London Hotel offers a convenient retreat near Victoria Park. Enjoy in-room WiFi, luggage storage and dry cleaning services for your convenience. Guests appreciate the helpful staff.
115A-117A Roman Road, Bethnal Green, London, England, E2 0QN
What's nearby
Victoria Park - 6 min walk - 0.5 km
Regent's Canal - 6 min walk - 0.5 km
Mile End Park - 6 min walk - 0.5 km
Queen Mary, University of London - 8 min walk - 0.7 km
London Fields - 18 min walk - 1.6 km
Getting around
London City Airport (LCY) - 29 min drive
Stansted Airport (STN) - 57 min drive
Gatwick Airport (LGW) - 84 min drive
Luton Airport (LTN) - 87 min drive
Heathrow Airport (LHR) - 88 min drive
London Cambridge Heath Station - 11 min walk
Limehouse Station - 28 min walk
Hoxton Station - 29 min walk
Bethnal Green Underground Station - 6 min walk
Stepney Green Underground Station - 12 min walk
Bethnal Green Overground Station - 13 min walk
Airport shuttle (surcharge)
Restaurants
Elis - 8 min walk
Satan's Whiskers - 8 min walk
Mother Kelly's Bottle Shop and Tap Room - 7 min walk
Arepa & Co Bethnal Green - 7 min walk
The Camel - 4 min walk
About this property
Plaza London Hotel
When you stay at Plaza London Hotel, you'll be just a 5-minute drive from Victoria Park and London Fields. Also, Tower of London and London Stadium are within a short drive. The property is just a short walk to public transportation: Bethnal Green Underground Station is 6 minutes and Stepney Green Underground Station is 12 minutes.
At a glance
DONE
Hotel size
25 rooms
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10:30 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 8:00 AM–9:30 AM
English breakfast is offered for an extra charge of approximately GBP 13 for adults and GBP 8 for children
Airport shuttle service is offered for an extra charge
Air conditioning is available for an extra charge of GBP 5 per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Mastercard
Also known as
London Plaza Hotel
Plaza London
Plaza London Hotel
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Plaza London Hotel England
Plaza London Hotel Hotel
Plaza London Hotel London
Plaza London Hotel England
Plaza London Hotel Hotel London
Frequently asked questions
Does Plaza London Hotel offer free cancellation for a full refund?
Yes, Plaza London Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Plaza London Hotel?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Plaza London Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Plaza London Hotel?
Check-in start time: 2:30 PM; Check-in end time: midnight. Check-out time is 10:30 AM.
What is there to do at Plaza London Hotel and nearby?
Recommended spots to visit include Victoria Park (11-min walk) and London Fields (1.1 mi), along with London Stadium (1.9 mi) and The Gherkin (2 mi).
What's the area around Plaza London Hotel like?
Plaza London Hotel is in Tower Hamlets, a short 6-minute walk from Bethnal Green Underground Station and 11 minutes' walk from Victoria Park.
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Reviews
Plaza London Hotel Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
5.8
Location
6.4
Staff & service
5.2
Property conditions & facilities
Popular mentions
Room
Service staff
Bed
Family friendly
Reviews
Verified
8/10 Very good
Oct 27, 2025
Simple, comfortable, helpful staff and good value
I had one of the internal rooms (no windows) which got warm pretty quickly, even in October. When I asked reception if the AC could be turned on, they gave me the remote to work it, no questions.
Room was compact but comfortable and pretty clean. Shower was good (plenty of pressure). Simple facilities, but perfectly acceptable at this price.
Good local amenities nearby (underground, shops, pubs, takeaways, etc)
Matt
Matt, 1-night trip
Verified
6/10 Good
Apr 4, 2025
Reasonably priced hotel in London. Basic but clean and friendly lady on reception. All good for what it is .
Verified traveler
1-night trip
Verified
6/10 Good
May 24, 2024
Staff was friendly, other guests were noisy
Judith Ann
Judith Ann, 3-night trip
Verified
4/10 Fair
Aug 18, 2024
Our room for 3 adults was tiny and most of the furnishings were old and tatty, the headboard was completely ripped, 3 tea bags, 3 milk pods and no cups. Air con was £5 if you wanted it, night receptionist gave it us for free which was appreciated. The room served its purpose as we were literally only sleeping in it but I wouldn’t return
Anna
Anna, 1-night trip
Verified
6/10 Good
Jul 13, 2025
The desk staff were very friendly and helpful. We cannot say enough good about how wonderful they were. Coming from the U.S., we may have made some assumptions and had unrealistic expectations of a hotel in London. The room was smaller than we are used to. We expected a room with 2 twin beds and a full size bed to have space between each bed; the twin beds were pushed together with only a small space between the full bed and twin. Although there was a cubbie/shelf area with a hanger bar, there was no closet or dresser to unpack into. We assumed that there would be wash cloths in addition to the towels provided. The towels were only changed once in our 6 night stay. Although we did not bring this to the attention of the staff, our daughter slept on top of the covers and used an airplane sleep pillow as the sheets on her bed had a stain on them or were dirty. The website indicated that the hotel has a/c. Upon check-in we were told that there is normally a daily fee for a/c; however, this fee was waived because they were having a heatwave during our stay. The hotel was conveniently located about a 10 minute to the tube station which was necessary as the location was far from London tourist areas.
Verified traveler
6-night trip
Verified
8/10 Very good
Jul 4, 2022
Nice cheap end basic hotel ,bed a bit limpy but did sleep all night. Very friendly staff
Karen
Karen, 1-night trip
Verified
2/10 Poor
Sep 5, 2025
Don’t choose this place
Terrible experience whith overpriced uncomfortable rooms and no Lifts in the hotel
The stairs are very very narrow and made us exhausted to take our suitcases to the second floor.
Verified traveler
2-night trip
Verified
2/10 Poor
May 3, 2025
Stay
Not so good staff rude no ac no microwave no fridge. Dirty shower mould
Jake Thomas
Jake Thomas, 2-night trip
Verified
6/10 Good
Jul 10, 2023
Not the greatest room for what it cost.
Colin
Colin, 1-night trip
Verified
2/10 Poor
May 13, 2025
Worst place Iv ever been
It was the worst hotel and customer service Iv ever experienced. I also left (by accident) microphones , power bank and hard drive at the hotel. And they’ve said it’s not there. So they’ve blatantly sold it.
Jamie
Jamie, 2-night trip
Verified
2/10 Poor
Oct 10, 2024
Give this hotel a miss. Horrible dirty and you can hear people talking and shouting very loudly in rooms next door. Felt very unsafe as a lone female.
Vanessa
Vanessa, 1-night trip
Verified
2/10 Poor
Jul 1, 2024
Damp bathroom covered in mould - really smelly.
dave
dave, 2-night trip
Verified
6/10 Good
Aug 11, 2024
Missed the mark
Budget hotel, but was clean. Mattress uncomfortable though and no hot water, when reported to the staff no offer of a shower elsewhere, or partial refund, just told they’d investigate later. I think they probably knew but didn’t care.
Joseph
Joseph, 1-night trip
Verified
4/10 Fair
Oct 15, 2023
No cups for tea or coffee
Steven
Steven, 2-night trip
Verified
2/10 Poor
Jul 29, 2024
Room was small and overpriced. Window had no curtain. Bed and pillows very uncomfortable. Sink didn't drain. Not the large deluxe room advertised.
Robert
Robert, 1-night trip
Verified
2/10 Poor
Nov 21, 2024
Awful
Tiny room, only a couple of inches longer than my arm reach. Barely any room to move.
No desk or table to work on.
Hair & dirt in the shower basin.
Hair & some marks in the bed.
Bedding clearly not fresh - smelled and felt like it had been slept in several times.
Noisy throughout the night - very thin walls.
Verified traveler
1-night trip
Verified
2/10 Poor
Jul 1, 2023
Travelers be aware that this is not 3 stars hotel
Worse hotel experience in my life, regardless of my status of a Hotels.com GOLD MEMBER. My family of five was accommodated in a so-called "ground level" room (never disclosed in my hotels.com reservation). It was a BASEMENT, with tiny stairs access (see the pictures) with no ventilation, no window and mold smell presence that my asthmatic son started coughing immediately. The bathroom was outside the room, next to the stairs. The front desk could not change us to a livable room, that didn't represent a health risk issue, so we decided to leave and look for another hotel. After asking for a full refund to Adam, the manager, the response was that it was "disclosed" that our room was "ground level" and it was our option to leave (?!) offering me a 50% reimbursement (?!). The health risk in this place due to mold presence should be reviewed by the London Health Department, to which I will place a complaint. To date, I have not received my refund. Very frustrated to arrive to this hostel-like place and had to spend extra money to find another place to stay in the middle of our first time experience in London. Hotels.com never reached out to me either, regardless my multiple attempts to get help.
PABLO
PABLO, 4-night trip
Verified
4/10 Fair
Sep 25, 2025
Et værelse uden vinduer - og en lugt af kunstig rengøring - frisk luft spay
gert rye
gert rye, 1-night trip
Verified
6/10 Good
Dec 11, 2024
A roof over your head
Cheap and cheerful, you get what you pay for. The hot and cold taps on the shower were swapped around. The mattress and pillows were too hard for my liking.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 20, 2024
Nagyon kedves személyzet.
Fanni
Fanni, 3-night trip
Verified
4/10 Fair
Oct 5, 2022
For nedslidt
Man kan sove der , men absolut ikke anbefalelsesværdigt.
Er for nedslidt og værelserne er meget trange og små .
Ingen mulighed for at pakke sin kuffert ud . Kan kun være 1 person ad gangen der står op
Hanne
Hanne, 5-night trip
Verified
10/10 Exceptional
Dec 11, 2021
Great
Great Hotel I will return
Nicholas
Nicholas, 7-night trip
Verified
8/10 Very good
Oct 31, 2021
Comfortable and clean for an overnight stay. Although a kettle in room, no cup tea coffee or milk was the only negative.
Ian
Ian, 1-night trip
Verified
4/10 Fair
Oct 17, 2021
Disappointing
Very small room, obviously converted store cupboard , no window, no room for one let one alone 2 people to get changed, had to climb on the bed to hang clothes up..Very claustrophobic, stuffy and hot, humming, vibrating noise throughout the night that sounded like an industrial fridge going off, receptionist on the front was very nice and apologetic but i am afraid there is very little to recommend this hotel
Verified traveler
1-night trip
Verified
10/10 Exceptional
Oct 11, 2021
Clean and well priced budget hotel
I found this hotel very clean with friendly staff. It seems as though the rooms have been recently renovated.