8/10 Very good
Jacob
Sep 12, 2026I stayed here for 1 night. Enjoyable stay very clean and well mannered property. Ideal location with plenty around.
Sapphire Hotel
Hotel convenient to Westfield London Shopping Centre
Choose dates to view prices
At Sapphire Hotel, you'll be just a 5-minute drive from Westfield London Shopping Centre and Kensington High Street. Also, Olympia Events and River Thames are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and location. The property is just a short walk to public transportation: Goldhawk Road Underground Station is 7 minutes and Shepherd's Bush Underground Station is 7 minutes.
7.4
Good
Popular amenities
- Free WiFi
- Non-smoking
Main amenities (3)
- Daily housekeeping
- Luggage storage
- Limited hour front desk
Feel at home (6)
- Refrigerator
- Private bathroom
- Daily housekeeping
- Coffee/tea maker
- Cable TV service
- Free toiletries
CA $69
CA $83 total
includes taxes & fees
Oct 4 - Oct 5
Room options
Check availability for these dates
Showing 4 of 4 rooms
Single Room, Private Bathroom
7.8Good
58 reviews
- Sleeps 1
- 1 Twin Bed
Double Room, Private Bathroom
7.0Good
46 reviews
- Sleeps 2
- 1 Double Bed
Twin Room, Private Bathroom
7.6Good
22 reviews
- Sleeps 2
- 2 Twin Beds
Triple Room, Private Bathroom
- 17 sq m
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
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About the area
35 Shepherds Bush Road, London, England, W6 7LU
What's nearby
- Shepherd's Bush Green - 3 min walk - 0.3 km
- Shepherd's Bush Empire - 5 min walk - 0.4 km
- Westfield London Shopping Centre - 6 min walk - 0.5 km
- Kensington High Street - 17 min walk - 1.4 km
- Olympia Events - 17 min walk - 1.4 km
Getting around
- Heathrow Airport (LHR) - 28 min drive
- Farnborough (FAB) - 44 min drive
- London City Airport (LCY) - 62 min drive
- Gatwick Airport (LGW) - 74 min drive
- Luton Airport (LTN) - 75 min drive
- Shepherd's Bush Station - 8 min walk
- Kensington (Olympia) Station - 14 min walk
- Kensington (Olympia) Underground Station - 15 min walk
- Goldhawk Road Underground Station - 7 min walk
- Shepherd's Bush Underground Station - 7 min walk
- Shepherd's Bush Market Underground Station - 8 min walk
Restaurants
- The Sindercombe Social - 4 min walk
- Subway - 6 min walk
- GAIL's Bakery - 3 min walk
- The Hawk’s Nest - 6 min walk
- Zarathustra Cafe - 7 min walk
About this property
Sapphire Hotel
- At Sapphire Hotel, you'll be just a 5-minute drive from Westfield London Shopping Centre and Kensington High Street. Also, Olympia Events and River Thames are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and location. The property is just a short walk to public transportation: Goldhawk Road Underground Station is 7 minutes and Shepherd's Bush Underground Station is 7 minutes.
At a glance
Hotel size
- 14 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: midnight
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11 AM
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- The front desk is open daily from 8:00 AM - 12:30 AM
- The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
- Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- No onsite parking
Other information
- Smoke-free property
- No stag/bachelor or hen/bachelorette parties
Property amenities
Services
- Front desk (limited hours)
- Luggage storage
Facilities
- 1 building/tower
Accessibility
- Upper floors accessible by stairs only
Room amenities
Be entertained
- LED television
- Cable TV channels
Home comfort
- Heating
- Fan
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Turndown service
- Bed sheets provided
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Desk chair
Food and drink
- Refrigerator
More
- Daily housekeeping
- In-room safe
Fees & policies
Optional extras
- Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
- Late check-in between midnight and 2:00 AM can be arranged for an extra charge of GBP 20
- Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)
Policies
Extra-person charges may apply and vary depending on property policy.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London
Frequently asked questions
Does Sapphire Hotel offer free cancellation for a full refund?
Yes, Sapphire Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sapphire Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sapphire Hotel?
Sorry, there's no onsite parking at Sapphire Hotel.
What are the check-in and check-out times at Sapphire Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Contactless check-out is available.
What is there to do at Sapphire Hotel and nearby?
Recommended spots to visit include Westfield London Shopping Centre (8-min walk) and Kensington High Street (0.9 mi), along with Royal Albert Hall (2.4 mi) and Hyde Park (2.4 mi).
What's the area around Sapphire Hotel like?
Sapphire Hotel is a short 7-minute walk from Goldhawk Road Underground Station and 8 minutes' walk from Westfield London Shopping Centre. Travelers say this hotel is in a good location.
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Sapphire Hotel Reviews
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
7.2
Amenities
7.8
Staff & service
7.0
Property conditions & facilities
Popular mentions
RoomService staffBedLocationBathroomShowerElevatorRefrigeratorLobbyToilet10/10 Exceptional
Jonathan
Sep 21, 2026Fantastic value for the money - and the fridge in the room was an unexpected bonus! Made my stay much easier
8/10 Very good
David
Sep 10, 2026Great location we have stayed here a good few times this time the must of gave us the smallest room was clean and tidy could if done with glasses for water 2 more pillows it wouldn't stop us staying there location for us is spot on staff so nice was just the room so small and you couldn't check in till three o'clock
10/10 Exceptional
Sofie
Jul 25, 2026A convenient hotel with a variety of shops, restaurants, cafes and grocery stores nearby. Friendly and helpful staff. A short walk from Shepherd's Bush underground station.
10/10 Exceptional
Sahil
Jun 9, 2026Clean room and friendly staff.
6/10 Good
Dwaine
Jul 9, 2026Great location, but a very small room with minimal amenities but it was a massive plus to have a room with a private bathroom.
8/10 Very good
Paolo
Jul 24, 2026Good value
8/10 Very good
Raul
Jun 24, 2026Excellent service from the staff. The property is located in a nice area with bus and tube stations nearby.
10/10 Exceptional
Ani
Jun 14, 2026The staff were really friendly and helped us a lot, the room was clean and tidy. Would highly recommend if you need a cheap place to stay in london. The hotel was also close to the mall and there was a lot of shops nearby
10/10 Exceptional
Ray
Jun 15, 2026Perfect for solo travellers. Booked a 1 bedroom room. Had everything you need and was quite cleaner than expected.
10/10 Exceptional
Daniel
May 30, 2026Nice place, clean . Good value for money
10/10 Exceptional
Eric
Mar 9, 2026Very friendly staff,very clean and great location.
10/10 Exceptional
Issam Adam
Jun 1, 2026Helpful staff, good area. Room had what it needs
6/10 Good
Michael
Sep 24, 2026The location on Sheppards Bush was great for local flavor. Lots of food choices and easy walk to the Underground. But, Sheppards Bush is a VERY BUSY two lane road. Lots of fire trucks too. We counted more than 15 the first night. Laundry trucks. Trash Trucks. People standing outside smoking and talking at all hours. Just Loud. The hotel had no A\C which we knew about, but that required the windows to be open to the street noise, probably not an issue in the cooler months.
Beds. The bottom sheets barely covered the mattresses and you could see staining, Ew. Defintiely need new mattresses.
We checked out a day early due to the noise and mattress situation. It is a budget hotel, but still could be better maintained.
6/10 Good
Kiala
Jun 11, 2026In the front bedroom where I stayed, we heard the cars' noise from inside. Apart from that good area to stay in, with nice people. Parking around W12 five min walking costs £25 for 24 hours.
10/10 Exceptional
Hassan
May 28, 2026It was a nice stay, very friendly & helpful receptionists, just the room might need to be little cleaner and as a hotel worker before little change in the rooms such as the TV, fridge etc will really attract more customers, it's in a convenient area close to amenities, stations & Westfield Mall and shops and restaurants.
10/10 Exceptional
Rashid
Dec 22, 2025Good location, clean room, friendly staff.
10/10 Exceptional
Mathias
Apr 12, 2026Perfect location in a lively area. Start was excellent. Very good value for money.
10/10 Exceptional
Alexander
Jan 11, 2026Clean room, clean bathroom, friendly staff
8/10 Very good
Julie
May 19, 2026Carpet needs replacing in room but overall clean room and linen and clean bathroom
6/10 Good
Jessica
Jun 15, 2026The check-in guys were super nice and they were really responsive to messages beforehand! No issues at all with the staff, they rocked. The property itself just wasn’t super nice, and the bathroom smelled soooo strongly of cigarettes. It’s the cheapest hotel in that immediate area and you kinda get what you pay for. Overall, it was okay-to-uncomfortable, but the staff are really nice.
10/10 Exceptional
Claire
Feb 16, 2026Clean room and shower room, nice amenities (coffee, tea). Quite hotel convenientily located. The staff was particularly helpful and friendly
10/10 Exceptional
Amanda
Jan 15, 2026Very pleasant stay very clean room and pleasant staff. Very local to everything
10/10 Exceptional
Kim Thomas
Nov 13, 2025Clean, Quiet, friendly staff. I would stay there again.
10/10 Exceptional
David
Nov 5, 2025Room was clean, staff was kind, and the neighborhood proved to be great. Would recommend to anyone considering staying here.
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