Hotel Terranostra

3.0 star property
Family-friendly hotel in Valparaiso with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Terranostra

Front of property
Reception
View from property
Premium Suite
Suite Superior | Bathroom

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free area shuttle
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
  • Business center
  • Airport shuttle
  • Beach shuttle
  • Casino shuttle
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Suite Twin

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite Superior

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Suite

Highlights

Balcony
Free cribs/infant beds
Plasma TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Esmeralda 978, Valparaiso, Valparaiso, 2363253

What's nearby

  • Mirador Paseo Gervasoni - 5 min walk - 0.5 km
  • Plaza Sotomayor - 6 min walk - 0.5 km
  • Plaza Victoria - 10 min walk - 0.9 km
  • Port of Valparaiso - 16 min walk - 1.4 km
  • La Sebastiana Museum - 3 min drive - 2.1 km

Getting around

  • Santiago Intl. Airport (SCL) - 71 min drive
  • Puerto Station - 5 min walk
  • Bellavista Station - 6 min walk
  • Francia Station - 16 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • ‪Cafe Turri - ‬5 min walk
  • ‪Vocare - ‬4 min walk
  • ‪Restaurant La Concepción - ‬5 min walk
  • ‪Furan - ‬2 min walk
  • ‪Foto Café - ‬2 min walk

About this property

Hotel Terranostra

Situated by the ocean, Hotel Terranostra is a great choice for a stay in Valparaiso. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. The property is just a short walk to public transportation: Puerto Station is 5 minutes and Bellavista Station is 6 minutes.

Languages

English, French, German, Portuguese, Spanish

At a glance

Hotel size

  • 20 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time ends: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Offsite parking nearby (USD 10 per night; discounts available)

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle
  • Beach shuttle*
  • Casino shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast 7:30 AM–noon on weekdays and 8:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Playground
  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Sailing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 1900
  • Safe-deposit box at front desk
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed

Freshen up

  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 135 per room (one-way)
  • Beach shuttle and casino shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking is available nearby and costs USD 10 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Hotel Terranostra
Hotel Terranostra Valparaiso
Terranostra Valparaiso
Hotel Terranostra Hotel
Hotel Terranostra Valparaiso
Hotel Terranostra Hotel Valparaiso

Frequently asked questions

Does Hotel Terranostra offer free cancellation for a full refund?
Yes, Hotel Terranostra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Terranostra?
Yes, pets stay free.
Is parking offered on site at Hotel Terranostra?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Hotel Terranostra?
Yes, an airport shuttle is available. The charge is USD 135 per room one-way.
What are the check-in and check-out times at Hotel Terranostra?
Check-in ends: anytime. Check-out time is noon.
Is there an onsite casino at Hotel Terranostra?
No, this hotel doesn't have a casino, but Vina del Mar Casino (10-min drive) is nearby.
What is there to do at Hotel Terranostra and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Hotel Terranostra also has spa services.
Are there restaurants at or near Hotel Terranostra?
Yes, there's an onsite restaurant.
What's the area around Hotel Terranostra like?
Hotel Terranostra is located on the boardwalk/promenade, a short 5-minute walk from Puerto Station and 5 minutes' walk from Mirador Paseo Gervasoni.

Hotel Terranostra Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

5.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Fair

Cheap. Dirty. Bed full of ants. Good location. This is a step up from a hostel. Location is good for historical district. Room is dirty (e.g., little white specs on the bathroom walls from other people’s tooth brushing - ewwww!). Staff are OK. Tiny ants everywhere. In the bed. Biting.
Thor, 4-night business trip
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

Lovely staff
Lovely staff and actually decent location very close to the city center but it is not in a nice area. The staff could not be nicer and the room were pretty nice.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel right in town
Lovely staff in an old bank. Lots of character. Good price and terrific room.
2-night trip
Verified Expedia guest review

8/10 Very good

great location
excellent location easy walking to major tourist sights and situated on busy thoroughfare linking many restaurants and bars
donald, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel ideally located
When in Valparaiso, there is never another option besides staying at Terranostra. The staff is always warm and welcoming and will do anything within reason to make you comfortable. beyond the service, location is ideal , close to sightseeing, dining and business destinations - regardless of what you're planning to do. I'll be back!
Roderick, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good value and friendly
When we checked in we thought the area was a bit dodgy, but when all the shops and cafes lifted their shutters the atmosphere changed completely and it was really buzzy. Our room was good with a comfortable bed. Breakfast was good with a friendly host. The hotel was next to the steps going up to the higher levels. Short walk to some great little bars.
Clive, 4-night romance trip
Verified Hotels.com guest review

4/10 Fair

We booked Hotel Terranostra but was told that the hotel was overbooked and we were sent to another hotel
Aili, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Last minute booking and met our needs
Didn't have a lot of time to research and this hotel met the need and price point for a last minute overnight stay. The staff spoke English and were helpful. Main issue is they advertise parking and there was none at this hotel site. Hotel staff directed us to park at the mall which was several blocks away and presented some logistical challenges, but they do validate parking so we were not charged for parking. I f you are a light sleeper, pay attention to room location. My roommate had a hard time sleeping due to street noise but I was fine. They offer breakfast and coffee was good.
1-night trip
Verified Expedia guest review

4/10 Fair

Good location, but the rest is below average.
Great location. Receptionist needs to improve their customer service and job skills. They were not welcoming at the desk. The lady, Maria Jose was unprofessional and very stiff not to help further. The hotel did not provide water unless it was tap water at breakfast. The breakfast was below average. Fruit started to go bad faster than expected. The hotel desk was not putting effort to make it more accomadating.
3-night trip
Verified Travelocity guest review

6/10 Good

Hotel Terranostra, adequate, not great
The hotel is in a grimy, business area, dirty, grafitti filled neighborhood. However, it is a safe area, near to the port, but away from the tourist area, which is a walk and ascensor ride away. When the adjacent ascensor reopens next year, it will be more convenient. The hotel was slightly grimy and our room was plagued with ants. Despite reporting this to the desk clerk every morning, the ants thrived in the room. The best part of the stay was breakfast, which was a very adequate buffet served up by Adolfo and his crew. They were friendly, helpful and engaging. Breakfast featured eggs, made to order. The bathroom was adequate, water pressure was ok, but shower water temp varied quite a bit, and bathroom lighting was dim at best. On the other hand, this is not USA, and with that in mind, the hotel was decent enough.
Richard, 4-night romance trip
Verified Hotels.com guest review

6/10 Good

Hotel Terranostra - central area
Hotel Terranostra is situated in a central part of Valparaiso. There are plenty of restaurants and bars nearby, and also close to a lot of the main attractions. As the Hotel is situated on a main street it is quite noisy especially at night ( we were there on a weekend which probably didnt help!). The Hotel is fairly basic, the rooms were a bit rundown and need some maintenance, shower tap for instance didnt work well. Breakfast is served downstairs in the restaurant which is on the main street. Breakfast is basic, eggs, ham, cheese, fruit and yogurt - help yourself. Staff very friendly and helpful.
Peter C, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel centrally located
The staff is always super accommodating and friendly, whether in town for business or pleasure, Terranostra has a great location. Steps away from Valparaiso' tourist attractions, restaurants and night life. From a work perspective, walking distance to the port and business areas. Has the charm of boutique hotels that dot the hills of this city, without having to climb stairs or thread complicated streets to get to them. Frequent guest and will definitely be staying there again when in Valparaiso.
Roderick, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice boutique hotel
Nice boutique hotel, decorated in good taste with comfortable rooms. Not convenient if you come in a car (parking is far and not the safest walk back at night). Great breakfast included.
Alex, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Convenient but noisy location
Great place to be just very noisy all night.
Verified Hotels.com guest review

10/10 Exceptional

Excellent Value Hotel
Ive written so many reviews for this place, I keep repeating myself.. What keeps me coming back? Location, staff, comfort, breakfast, service, cost, etcetera. If you're staying in Valparaiso, whether for tourism or business, this is a great place. Highly recommended.
Verified Expedia guest review

8/10 Very good

Recommend this place for sure
Rooms need AC or a fan, as open windows in a city that goes all night doesn't work. Great staff, excellent breakfast, convenient location. Consider making an iron available.
Verified Hotels.com guest review

4/10 Fair

Awful experience
There was no air conditioning, the bathroom fixtures were broken and falling off the wall, there were holes in the wall that they just put wall paper over.
Verified Expedia guest review

8/10 Very good

Great location in Valparaiso
Very accommodating staff. Wonderful service. Modern rooms. High ceilings, lots of air and light. Espresso machine available any time.
Verified Travelocity guest review

8/10 Very good

Modern hotel, close to bars and restaurants.
Stayed for two nights. Booked a superior suite but was dissapointed on arrival as it looked nothing like the pictures and did not have a balcony as it stated it had. We asked to look at another room on the that did have a balcony but unfortuanly smaller and lots of noisefrom he street. The room was clean, modern and comfortable. The second night we were upgraded to a premium suite (spend the extra and get this room) the room was beautiful. Good bed, great views and large balcony. The bathroom was the highlight with a free standing bath and very modern. Breakfast was great and service was very friendly. It isnt in the "pretty" part of Valparaiso but close to bars and restaurant and everything is so close enough close and walkable! Enjoy the stay overall
Verified Hotels.com guest review

10/10 Exceptional

My favorite hotel in Valparaiso
Ive said it many times before and will do so again. Whether for business or tourism, Terranostra is located perfectly. The staff is very courteous and helpful. They often add nice touches such as a welcome drink or their new espressos. Very Satisfied
Verified Expedia guest review

10/10 Exceptional

Great hotel in excellent location
Have stayed here too many time to count now. Whether in town for business or vacation, the location is great. Close to both office areas, and shopping and tourism. The restaurant they have is pleasant and staff always courteous, definite recommend.
Verified Expedia guest review

8/10 Very good

Nice hotel for a weekend getaway
I used this hotel for a weekend getaway after a week of work in Santiago. The staff was very friendly and helpful with providing tourist information; they even lent me a subway card so I would not have to pay for one. The hotel condition is very good but the neighbourhood is a bit run down, but conveniently located.
Verified Hotels.com guest review