Heritage Hotel, near Madison Square Park, offers a modern escape with 24-hour gym and business center. Connect to free in-room WiFi and take advantage of luggage storage. Previous guests rave about the helpful staff.
John F. Kennedy Intl. Airport (JFK) - 58 min drive
New York 23rd St. Station - 4 min walk
New York W 32nd St. Station - 9 min walk
New York 14th St. Station - 12 min walk
23 St. Station (5th Av.) - 3 min walk
28 St. Station (Broadway) - 4 min walk
23 St. Station (Park Av.) - 7 min walk
Restaurants
Mama Mezze - 1 min walk
Hill Country Barbecue Market - 4 min walk
Maman - 1 min walk
La Compagnie Wine Bar Flatiron - 3 min walk
Tacombi - 4 min walk
About this property
Heritage Hotel
When you stay at Heritage Hotel, you'll be in a fantastic location, just a 5-minute walk from Madison Square Park and Flatiron Building. Other highlights include a 24-hour fitness center and a fitness center. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: 23 St. Station (5th Av.) is 3 minutes and 28 St. Station (Broadway) is 4 minutes.
At a glance
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Hotel size
111 rooms
Arranged over 11 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
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Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
ATM/banking
Television in common areas
24-hour fitness center
Accessibility
Elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
37-inch TV
Premium satellite channels
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Free local calls
More
Housekeeping on request
In-room safe
Guidebooks/recommendations
Local maps
Fees & policies
Refundable deposits
A damage deposit of USD 200 will be collected before check-in
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International
Also known as
Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York
Frequently asked questions
Does Heritage Hotel offer free cancellation for a full refund?
Yes, Heritage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Heritage Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Heritage Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Heritage Hotel?
Check-in start time: 3:00 PM; Check-in end time: 6:30 AM. Check-out time is 11 AM.
Is there an onsite casino at Heritage Hotel?
No, this hotel doesn't have a casino, but Resorts World Casino (23-min drive) is nearby.
What is there to do at Heritage Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Heritage Hotel like?
Heritage Hotel is in Manhattan, a short 3-minute walk from 23 St. Station (5th Av.) and 10 minutes' walk from Empire State Building. Travelers say the area is walkable and good for shopping.
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Reviews
Heritage Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.4
Amenities
8.8
Staff & service
7.4
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Bed
Bathroom
Restaurant
Elevator
Shower
Cities
View
Reviews
Verified
10/10 Exceptional
Feb 8, 2026
Staff very friendly and great location
Andy
Andy, 1-night trip
Verified
8/10 Very good
Apr 20, 2026
Great location. Easy parking affiliate. Nice staff. Comfortable bed. Walls were very thin. We could literally hear what our neighbors were saying.
Tammy
Tammy, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2026
My family and I enjoyed staying here and the staff was really nice to us and helpful!
Blessy
Blessy, 1-night trip
Verified
8/10 Very good
Jan 12, 2026
had a great stay. staff was amazing & the area was very convenient & perfect to see everything
Alberto
Alberto, 3-night trip
Verified
8/10 Very good
Apr 20, 2026
Everything was very good, the room was just what we needed because we were out all day and we only used it to sleep. Very well located and close to convenience stores and restaurants and the subway.
The bad thing about this hotel is that it's been more than a week and they haven't returned my deposit, which they promised me that in 3-5 days they would return it.
Francisco
Francisco, 6-night trip
Verified
10/10 Exceptional
Feb 15, 2026
The room was small however it was perfect for what we needed. The staff was outstanding and also the room was clean and comfortable.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Great stay, near 5th avenue, lots Of shops and restaurants
Ana Daniela
Ana Daniela, 3-night trip
Verified
8/10 Very good
Jan 14, 2026
Room was clean, staff was accommodating. The location was centrally located so it was easy to get places.
Jessica
Jessica, 2-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Easy 2 min walk to many shops and restaurants
Mai
Mai, 1-night trip
Verified
8/10 Very good
Dec 8, 2025
Good price, the room has what you need, people is friendly and the Hotel location is fantastic!
Ana
Ana, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Staff was friendly. The hotel is in a good area with plenty of shops within walkable distance.
Patrick
Patrick, 1-night trip
Verified
8/10 Very good
Dec 29, 2025
The staff was very friendly and helpful.
Marie-Elise
Marie-Elise, 5-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Friendly , attentive service , clean room, good environment
Dmitry
Dmitry, 1-night trip
Verified
8/10 Very good
Dec 29, 2025
Staff was very helpful and friendly.
Ryan
Ryan, 1-night trip
Verified
8/10 Very good
Feb 4, 2026
The staff were friendly and kind. Only complaint is the towels were VERY small.
Mackenzie
Mackenzie, 2-night trip
Verified
6/10 Good
Nov 9, 2025
Great location with easy access to so many different places to explore.
Christopher
Christopher, 3-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Nice place, in the middle of everything we wanted to do so was very convenient. We stayed Christmas week and the room had a heater and never felt cold. Friendly and helpful staff as well. Enjoyed my stay and would book here again.
Jennifer
Jennifer, 3-night trip
Verified
8/10 Very good
Nov 30, 2025
Room was clean and employees were very friendly and helpful. Great location.
Leo
Leo, 2-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Quite convenient and reasonably priced hotel with friendly and helpful staff. No frills but clean and great shower.
Lili
Lili, 2-night trip
Verified
8/10 Very good
Dec 22, 2025
The staff was helpful and friendly
Kiara
Kiara, 1-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Great location, clean room, good amenities. We've stayed here several times. Recommended.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Mar 19, 2026
Meh. If you want fresh towels, you have to bring your old ones down and the shampoo is out. Which is pretty minor honestly. All in all a pretty good deal for a great location in New York City.
Donald
Donald, 5-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Check in was easy, staff was super friendly and helpful. Perfect stay for our overnight visit! Ty!!
Michele
Michele, 1-night trip
Verified
10/10 Exceptional
Jan 13, 2026
The location is perfect. The room was quite and good. The staff was very welcoming. The small gym was ok.
Thomas
Thomas, 6-night trip
Verified
10/10 Exceptional
Feb 9, 2026
super friendly staff and in a pretty safe area. they upgraded us to a bigger room free of charge. let us leave are bags there for $8. easy walk to madison square garden