Calle 7 Sur Entre 4 y 2 Fracc La Veleta, Tulum, QROO, 77760
What's nearby
Tulum National Park - 6 min drive - 4.8 km
Gran Cenote - 7 min drive - 6.9 km
Tulum Mayan Ruins - 10 min drive - 6.3 km
Tulum Beach - 13 min drive - 6.9 km
Playa Paraiso - 20 min drive - 8.7 km
Getting around
Tulum Intl. Airport (TQO) - 42 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Sukhothai - 18 min walk
El Camello Jr - 19 min walk
La Taqueria Pinches Tacos Shop - 4 min walk
Vaivén - 5 min walk
La Consentida - 10 min walk
About this property
Casa Tulum
At this aparthotel, you'll be within a 10-minute drive of Tulum National Park and Gran Cenote. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. The property features a garden, a kitchen, and a refrigerator.
Languages
English, Spanish
At a glance
Property size
12 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transportation
Free self parking on site
Roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Kitchen
Refrigerator
Stovetop
Dishwasher
Cookware/dishes/utensils
Coffee/tea maker
Bedrooms
Studio
Bed sheets provided
Bathrooms
1 bathroom
Shower
Towels provided
Hair dryer
Free toiletries
Living spaces
Living room
Dining room
Sitting area
Outdoor areas
Garden
Picnic area
Work spaces
Desk
Comfort
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
No elevators
Smoke-free property
Services and conveniences
Daily housekeeping
Front desk (limited hours)
Things to do
Bicycle rentals on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
12 rooms
Romance packages available
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Area shuttle service is offered for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Also known as
Casa Tulum Aparthotel
Casa Tulum Tulum
Casa Tulum Aparthotel
Casa Tulum Aparthotel Tulum
Frequently asked questions
Does Casa Tulum offer free cancellation for a full refund?
Yes, Casa Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at this aparthotel?
Yes, there's an outdoor pool.
Are pets allowed at this aparthotel?
Sorry, pets aren't allowed.
Is parking offered on site at this aparthotel?
Yes, there's free self parking.
Is airport shuttle service offered by this aparthotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at this aparthotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Casa Tulum and nearby?
Casa Tulum has an outdoor pool and a picnic area, as well as a garden.
Does Casa Tulum have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.
Casa Tulum Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
8.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
14 Mar 2023
I loved this place l high recommend.
ana
ana, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2019
Loved the place the team is amazing! Breakfast was pretty good it took a little bit of time but overall was a great great hotel I will go back for sure
Verified traveller
2-night family trip
Verified Orbitz guest review
6/10 Good
24 Mar 2019
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
8 Jan 2019
Please do not be fooled by the photos. This is so much less than ideal... the pool is not really usable, the food is not nice and it's very far from town. They will rent you bikes which is somewhat helpful. They charged an extra $50 per night, per person, for someone to sleep on the couch. With zero amenities, what on earth is this cost for? Between staff constantly looking in our room and lack of amenities, lack of friendliness and overcharging for everything, I can not recommend. You are better off in a hostel for much less money or finding a rental.
Verified traveller
4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 Dec 2018
Super great place! Huge size 2-room apartment with a balcony and a terrace in the front! Very modern, very clean! Comfortable king size bed. Area is very local and deserted, need a car! But be sure to visit Holistika resort in the area, which is only a 5-7 minutes walk. They let you in without stopping for free, has a spacious jungle garden with art installations, 2 awesome swimming pools, many other interesting things on their property!
Vladimir
Vladimir, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2018
October Vacations (Tuulum)
Great place, clean room, lovely view, really friendly staff! Next trip considering booking again and staying more days.
Rafael
Rafael, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
28 Apr 2018
Wonderful boutique property!
Casa Tulum was a great find! It is in a quiet section of Tulum, away from the party noise, but just a short walk or bike ride to everything you might want. Rooms were clean and well equipped, front desk friendly and helpful. There is a small restaurant that serves brunch, but never did eat there so can't comment on it.
Wonderful find and can't wait to return!
Verified traveller
14-night trip
Verified Expedia guest review
10/10 Exceptional
3 Apr 2018
Quite and relaxing
Really nice clean and quite hotel loved how the rooms were set up amazing staff. Not to far from the center of town.
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
18 Mar 2018
Nice hotel in Tulum town
BED was comfy. Like brand new . Nice kitchen with blender, toaster etc. Nice comfy couch/ day bed in the living room area. Beautiful wood furniture. Small store next door to get water/ beer/treats. Very sweet staff and nice pool.
Not close to downtown so need bycicle which they have. Or taxi.
Liza
Liza, 4-night trip
Verified Expedia guest review
8/10 Very good
20 Mar 2017
Quiet, comfortable, great value
Casa Tulum is a cute, new hotel with good service and well-priced rooms. The hotel is located at the outskirts of the city in an area that is continuing to be developed (the street in front of the hotel was being prepared to be paved during our stay and a mini-mart opened next door on our last day). We enjoyed the quiet, private room that was nicely decorated and well maintained, and we especially liked having the sitting area and kitchen in the room. It would have been difficult to get to and from the hotel without a car or taxi service, but the good price made it an attractive place to stay while we explored Tulum and the surrounding area. The staff was very knowledgeable and helpful, and I would stay here again.
David
Verified Hotels.com guest review
8/10 Very good
17 Mar 2017
Nice, Relaxing Hotel
A little difficult to find at first. I arrived at night. My room was very nice. Great chef. Pool and front and back decks on all rooms. Very relaxing. Free bikes provided. Short drive or 30 minute ride to the beach. Convenient to the town.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
11 Mar 2017
The hotel is clean, tranquil and beautiful.
The staff was so nice and very knowledgeable about where to go for private and unique experiences. This is in downtown Tulum and very immersed in the Mexican culture. If you want more than the beach gimmick, give this a try. We were not disappointed..
Chad & Melissa
Verified Orbitz guest review
8/10 Very good
7 Mar 2017
Good value!
Good value for the property. There was a lot of construction going on around the hotel.
Verified traveller
Verified Hotels.com guest review
6/10 Good
31 Jan 2017
Since I arrived there was no one to open the front door, spent more than 15 minutes to get in. No cleaning service in my room while my stance.
Pool area don`t encourage you to be there.
Bed comfort was not as expected.
Hotel concept is nice, staff was nice. I think price was not fair compared with the service.
Jose
Verified Expedia guest review
8/10 Very good
18 Jan 2023
Muy felices en el hotel
Muy amable el personal del hostal y la
Propiedad es hermosa. El restaurante no estaba habilitado pero cerca hay muchos lugares para comer y al lado una tienda. Regresaría feliz
Kathleen S
Kathleen S, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Aug 2019
BUEN HOTEL
MUY BUEN LUGAR PARA EL COSTO POR NOCHE, BUENAS INSTALACIONES, BUENA ATENCIÓN,RECOMENDABLE SOLO PARA LLEGAR A DORMIR Y DESCANSAR.LA ALBERCA ESTA UN POCO DESCUIDADA, EL UNICO PROBLEMA FUE QUE EL ULTIMO DIA NO HUBO AGUA Y EL A/C CHORREABA AGUA HASTA EL SUELO, PERO NADA GRAVE, SOLO DE TENER CUIDADOS. EN GRAL TIENE UN 8 DE CALF
HUGO JAIME
HUGO JAIME, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
11 Apr 2019
Me encantó el establecimiento la tranquilidad
La alberca se me hizo un poco sucia
Marcela
Marcela, 4-night trip
Verified Expedia guest review
10/10 Exceptional
7 Apr 2019
todo ok exelente servicicoo buena. atención ok ok ok ok ok
Verified traveller
4-night trip
Verified Expedia guest review
6/10 Good
14 Feb 2019
El hotel esta bonito y tranquilo , pero la limpieza y el mantenimiento esta malo ( toallas en mal estado, piscina sucia, cosas tiradas en el jardin, sabanas con manchas , fugas en el baño ) ausencia en la recepción nada mas la señora de la cocina quien tiene que atender todo pero no esta formada para esto . Internet malo
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
19 Jan 2019
Esta muy bonito el hotel, la recamara cuenta con cocina, muy completa y muy ordenada, el mobiliario excelente. Debo volver!
Doris
Doris, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
16 Jan 2019
Recomendado
Esta muy bien, son tipos departamentos y son amplios. El colchon un poco duro y le falta mantenimiento en general al hotel, pero la atencion es muy buena!
Lo recomiendo.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
6/10 Good
26 Dec 2018
Bonito hotel con habitaciones amplias, alejado de la playa y del centro.
Limpieza y mantenimiento insuficiente , personal ausente y poco eficaz.
Verified traveller
7-night trip
Verified Expedia guest review
2/10 Poor
13 Dec 2018
Mal hotel, muy lejos, en relación al precio no bueno, apestaba el cuarto, la piscina nada que ver, esta verde da parecer muy sucia, la atención del personal nula, no lo recomiendo
Yolanda
Yolanda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2018
Es un lugar increible! Te desconecta del mundo cotidiano
tania
tania, 1-night trip
Verified Expedia guest review
6/10 Good
28 Nov 2018
Pas de réception ni de personnel
Difficile à trouver mais une fois cela fait l'intérieur ressemble aux photo. Le séjour aurait pu être extra si nous avions eu de l'eau le 2eme jour : pas de douche, pas de lavabo et surtout pas d'eau dans les TOILETTES ( c'est agréable quand on est pas seul!!!) . Il y a normalement un restaurant (pour le petit dej que nous avions payés en sus) mais ça devait être le jour de fermeture car il n'y avait personne! Je ne peux pas me prononcer sur le personnel à la réception car il n'y avait également personne ce jour là pour régler notre problème d'eau et faire le check-out (on a laissé les clés sur le bureau).