Choose dates to view prices

Kai Tulum

Photo gallery for Kai Tulum

Beach yoga
Beach yoga
Beach yoga
Suite Garden View King | Terrace/patio
Suite Garden View King | Terrace/patio

Overview of Kai Tulum

VIP Access

Kai Tulum

3.5 star property
3.5-star beach hotel with outdoor pool, near Playa Paraiso

8.8/10 Fabulous

85 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, QROO, 77766

Room options

About this area

What's nearby

  • Playa Paraiso - 1 min walk
  • Tulum Mayan Ruins - 14 min walk
  • Tulum National Park - 6 min drive
  • Tulum Beach - 13 min drive
  • Gran Cenote - 20 min drive
  • Sian Ka'an Biosphere Reserve - 30 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • Bar Adelita - 7 min walk
  • Kitchen Table - 11 min walk
  • Casa Maria - 11 min walk
  • El Capitan - 5 min drive
  • La Coqueta - 6 min drive

About this property

Kai Tulum

At Kai Tulum, you can spend time at the beach practicing yoga, plus you'll be within a 15-minute walk of Tulum Mayan Ruins. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights. Fellow travelers say great things about the helpful staff and restaurant.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 11 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 9:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach yoga

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Languages

  • English
  • French
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Shared accommodations

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 30 for adults, and USD 10 and USD 30 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Kai Hotel
Kai Tulum
Kai Tulum Hotel
Kai Tulum Tulum
Kai Tulum Hotel Tulum

Frequently asked questions

Does Kai Tulum offer free cancellation for a full refund?
Yes, Kai Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kai Tulum?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at Kai Tulum on 6 Dec 2022 start from CA $306, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kai Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kai Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Kai Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Kai Tulum?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Kai Tulum?
Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
What are the check-in and check-out times at Kai Tulum?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Kai Tulum and nearby?
Have fun during the warmer months with activities such as beach yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Kai Tulum?
Yes, there's an onsite restaurant. Nearby restaurants include Bar Adelita (7-min walk), Kitchen Table (11-min walk), and Casa Maria (11-min walk).
Does Kai Tulum have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Kai Tulum like?
Kai Tulum is a short 14-minute walk from Tulum Mayan Ruins and 5 minutes' walk from Las Palmas Public Beach.

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

9.3/10

Staff & service

8.5/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

The property was beautiful, restful and unique. The only negative was the natural occurrence of the red seaweed washing up on shore. The water was beautifully clear and warm. Would love a repeat stay!
Diane, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Juana Elizabeth, 3-night trip
Verified Expedia guest review

8/10 Very good

Great hotel, although execution sometimes missing
The cabins are clean and spacious, and nicely appointed. The chilled out vibe of the cabins contrasts a little with the beach club atmosphere of the restaurant and bar. Food good but not outstanding. Our cabin was at the rear of the property and basically had unusable wi-fi. Beach loungers had good availability and well spaced out, with different options for seeking shade Staff available via whatsapp rather than front desk; worked very well
Ben, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was wonderful, much better than I expected. The location is perfect. Right on the beach and just a short walk away from the Tulum Ruins. The water was so nice and we enjoyed swimming. Food options: there is the hotel restaurant and the hotel restaurant next door. We had a car so we were able to drive into town. (I recommend going to Antojitos La Chiapaneca and getting the tacos al pastor.) Otherwise you can rent a bike or get a taxi. There was no coffee available until 7 or 7:30. I wish that coffee could have been available earlier. We drove and were very happy with the very large, private, and guarded parking lot. We were so happy! Worth the price.
KELLY, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The huts were clean and beautiful. Perfect view of the ocean and close to places to eat.
Jose Manuel, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful room, and a great location
Diana, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Amazing and great place . 👍
Alexander, 4-night trip with friends
Verified Orbitz guest review

4/10 Fair

Nicholas, 3-night trip
Verified Expedia guest review

4/10 Fair

Ashley, 3-night trip
Verified Expedia guest review

2/10 Poor

Monica, 2-night trip
Verified Expedia guest review