Av. Ernesto Coppel Campaña no. 725, Col. Zona Nuevo Mazatlan, Mazatlán, SIN, 82100
What's nearby
Mazagua Aquatic Park - 3 min drive
Marina Mazatlan Golf Course - 6 min drive
Witches Beach - 6 min drive
Mazatlan International Center - 8 min drive
Cerritos Beach - 10 min drive
Getting around
General Rafael Buelna Intl. Airport (MZT) - 29 min drive
Restaurants
Kelly's Bar - 7 min walk
The Bistro - 13 min walk
Pacha Mama - 10 min drive
Playa Brujas - 5 min drive
La Cordeliere - 7 min walk
About this property
Diamond Bay
At Diamond Bay, you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
37 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge)
Restaurant
Bar/lounge
Room service (late night)
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Free local calls
Food and drink
Refrigerator
Kitchenette
Stovetop
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately MXN 120 per person
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is offered for an extra charge
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Diamond Bay Bloom Hotel Mazatlan
Diamond Bay Bloom Hotel
Diamond Bay Bloom Mazatlan
Diamond Bay Bloom
Diamond Bay Hotel
Diamond Bay Mazatlán
Diamond Bay by Bloom
Diamond Bay Hotel Mazatlán
Frequently asked questions
Does Diamond Bay offer free cancellation for a full refund?
Yes, Diamond Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Diamond Bay?
Yes, there's an outdoor pool.
Are pets allowed at Diamond Bay?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Diamond Bay?
Yes, there's free self parking.
What are the check-in and check-out times at Diamond Bay?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Diamond Bay?
No, this hotel doesn't have a casino, but Casino del Rey (14-min drive) and MonteCarlo Casino (15-min drive) are both nearby.
What is there to do at Diamond Bay and nearby?
Diamond Bay has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Diamond Bay?
Yes, there's an onsite restaurant.
Does Diamond Bay have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and cookware.
Diamond Bay Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
30 Jul 2024
Jared
Jared, 2-night trip
Verified Expedia guest review
2/10 Poor
29 Jul 2024
Room was dirty even after it was cleaned, roaches in the hallway staff was unfriendly
zayra
zayra, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Jul 2024
Good service
Mario
Mario, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jun 2024
Michel
Michel, 2-night trip
Verified Expedia guest review
8/10 Very good
9 Jun 2024
Rosa Aide
Rosa Aide, 2-night trip
Verified Expedia guest review
8/10 Very good
9 Jun 2024
It was inconvenient that there was a fee for a guest to visit the hotel or basically visit you. Also, if you’re on ground level beware of frogs entering your bedroom.
Jesus
Jesus, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Jun 2024
Great small property. Staff is very friendly!
Daisy
Daisy, 3-night family trip
Verified Expedia guest review
8/10 Very good
5 Jun 2024
Andrea
Andrea, 3-night trip
Verified Expedia guest review
2/10 Poor
20 May 2024
Hotel in bad shape
Adolfo
Adolfo, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
13 May 2024
Staff was rude and was difficult to get around without them policing who you were.
Adrian
Adrian, 3-night trip
Verified Expedia guest review
6/10 Good
6 May 2024
Overall, the facility, room and service were great.
My room, however, did not have Wifi. When I asked at front desk the attendant said WiFi was only available at the lobby. I was upset because the phone data reception was also very poor and I had to keep going to the lobby to send messages.
Gabriel
Gabriel, 3-night trip
Verified Hotels.com guest review
8/10 Very good
29 Apr 2024
El hotel está muy bien, pero un poco descuidado. El sofá cama está incómodo, las chapas de los baños no cerraban bien al igual que una ventana.
El lugar está muy bonito y tranquila y la vista a la playa es hermosa
Damaris
Damaris, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Apr 2024
Louise
Louise, 1-night trip
Verified Expedia guest review
8/10 Very good
20 Mar 2024
Christian M
Christian M, 4-night trip
Verified Hotels.com guest review
6/10 Good
5 Mar 2024
Place needs an Uplift
The place looks amazing on the outside but on the inside it needs some TLC. The staff was great. When speaking to the staff they said management has avoided putting more money in the up keep. I was talking to a tourist from another hotel and said he had a timeshare at at Diamond Bay but was ran out of the contract. He said it was the best thing ever as he noticed it looking old back then and wondered if they did any renovations.
Like I said, staff is great! Just wish management would do better up keeping of the interior of the hotel.
Misael
Misael, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Feb 2024
Edward
Edward, 1-night romance trip
Verified Expedia guest review
2/10 Poor
17 Feb 2024
Mejorar las abitaciones . No abia internet
Rosalio
Rosalio, 4-night trip
Verified Expedia guest review
2/10 Poor
17 Feb 2024
Muy caro para un hotel con abitaciones muy viejas
Rosalio
Rosalio, 5-night family trip
Verified Expedia guest review
6/10 Good
15 Feb 2024
Has more details like not internet at the room and not gym they need transport to the hotel because is out the town
Pedro
Pedro, 5-night trip
Verified Expedia guest review
2/10 Poor
4 Feb 2024
Customer service was horrible
marya
marya, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Jan 2024
Gloria
Gloria, 1-night trip
Verified Expedia guest review
2/10 Poor
6 Dec 2023
The property is located next to a train that runs early morning and in the middle of the night so we did not had one good night sleep.
Our room was super rundown and dirty, the staff was not friendly at all.
There was no WiFi in the rooms only in the lobby so it was super inconvenient.
We had a sofa bed and the mattress was stained and super uncomfortable
The springs were coming out of it.
Overall a bad experience we will NEVER stay here again.
Jeansse
Jeansse, 6-night trip
Verified Expedia guest review
6/10 Good
2 Nov 2023
Is nice and beautiful for a wedding or if you want to be in a quiet place with no noise. NO wifi in rooms at all a very bad drawback only in lobby, the restaurant in the hotel we couldn’t go because the day that we decided to try was closed because it doesn’t open on Tuesday of course they completely forgot to mention this small detail. One more thing that maybe is new but we couldn’t check out before they checked the room, for my mind I didn’t understand why.
Dionicio
Dionicio, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Apr 2023
Beautiful did have a small language barrier but ok