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citizenM New York Times Square

4.0 star property
Boutique hotel with restaurant, near Broadway

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
Exterior
Exterior
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The price is CA $405
CA $469 total
includes taxes & fees
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for King Room

King Room | View from room

King Room

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Eco-friendly toiletries
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View

King Room - City View

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Eco-friendly toiletries
Hydromassage showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

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Tempo by Hilton New York Times Square

Pet-friendly
Parking available
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (3360)
The price is CA $387
CA $498 total
includes taxes & fees
Jan 2 - 3 Jan 2025
Tempo by Hilton New York Times Square

About the area

Map
218 West 50th Street, New York, NY, 10019

What's nearby

  • Broadway - 1 min walk - 0.1 km
  • Times Square - 3 min walk - 0.3 km
  • Radio City Music Hall - 6 min walk - 0.5 km
  • Rockefeller Center - 9 min walk - 0.8 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • Teterboro, NJ (TEB) - 17 min drive
  • Linden, NJ (LDJ) - 28 min drive
  • LaGuardia Airport (LGA) - 30 min drive
  • Newark Liberty Intl. Airport (EWR) - 34 min drive
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive
  • Grand Central - 42 St. Station - 17 min walk
  • New York W 32nd St. Station - 19 min walk
  • Penn Station - 20 min walk
  • 50 St. Station (Broadway) - 1 min walk
  • 50 St. Station (8th Av.) - 2 min walk
  • 49th St. Station - 4 min walk

Restaurants

  • ‪Junior's Restaurant & Bakery - 49th St - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

citizenM New York Times Square

When you stay at citizenM New York Times Square, you'll be in a fantastic location, just a 5-minute walk from Broadway and Times Square. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at CanteenM - open 24/7, which serves vegetarian cuisine. Other highlights at this boutique hotel include a bar/lounge and a snack bar/deli. Fellow travelers like that it's only a short walk to public transportation: 50 St. Station (Broadway) and 50 St. Station (8th Av.) are just steps away.

Languages

English

At a glance

Hotel size

  • 230 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • Guests are recommended to download the property's CitizenM mobile app before check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
State tax ID - MRMDUS33

Also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Does citizenM New York Times Square offer free cancellation for a full refund?
Yes, citizenM New York Times Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM New York Times Square?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM New York Times Square?
Sorry, there's no onsite parking at citizenM New York Times Square.
What are the check-in and check-out times at citizenM New York Times Square?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at citizenM New York Times Square?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at citizenM New York Times Square and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near citizenM New York Times Square?
Yes, CanteenM - open 24/7 offers vegetarian cuisine.
What's the area around citizenM New York Times Square like?
CitizenM New York Times Square is in Manhattan, a short 1-minute walk from 50 St. Station (Broadway) and 3 minutes' walk from Times Square. Travelers say the area is walkable and good for shopping.

citizenM New York Times Square Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
View
Lobby
Breakfast
Shower
Rooftop bar
Cities

What guests liked

  • Breakfast was a highlight, with many guests praising its quality, variety, and value. (13 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Khashayar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Times Square Hotel
Loved the funkiness of the lobby. The room was great. Small but useful gym and attentive bartenders in both bars. Tasty breakfast too.
Gary, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
Walking distance to Pier 88 cruise terminal. Subway, pizza and other restaurants within walking distance
Jeremy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

REN YU, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

8/10 Very good

Patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Check in was fabulous! Ben was incredibly helpful. Loved the decor! The room, however, did not work well for older adults. Small print on electronic gadgets and the position of the bed were daunting. We won’t be back. We really appreciated the handrails near the toilet - thank you!
Karen P, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nicole, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos Jesus, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location for broadway/midtown
Cozy hotel, nice styling, great rooftop bar, comfy big bed. Amazing location. Would stay again. Very small rooms, so not for all people. Rooftop bar had different (less) opening hours than advertised.
C A, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Brandy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Views
Room was small as expected in New York but the view was AMAZING. I paid extra for the city view and it was 100% worth it. Waking up to that view every morning for 5 days was incredible.
Lorna, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stacey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Great hotel with fantastic amenities. Good location, right next to a subway station and close proximity to Times Square and Central Park.
Clarence, 3-night trip
Verified Hotels.com guest review

6/10 Good

Great location Mediocre service.
Michael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location and vibe.
This was an amazing place to stay. EVERYONE is friendly. The room is clean. The bed is huge and comfortable. The air gets so cold. The rooftop bar has BEAUTIFUL views of the city. The location is perfect. You're so close to EVERYTHING! The staff is knowledgeable and happy to help. The atmosphere is so chill. It's a nice, quiet stay compared to the hustle and bustle of the city. I love the atmosphere. Would definitely stay again. Also. The rooms are SO quiet. We were right next to the elevator, and we heard nothing. So glad we chose to stay here.
Emilie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The heart of the Manhattan is at your door step.
This is definitely a European style hotel. For one person the room is adequate. For two persons it is difficult to be in the room at the same time as the space available is quite limited. All rooms are alike. The king size bed is comfortable. However, if two are sleeping someone has to crawl over the other person to get out of the bed. The bed is affixed to the back of the room under the window with only one access in and out. The blackout blinds work very well. The security is terrific - you cannot enter and exit the elevator without a room key. The property location could not be better if you are interested in being in he heart of Manhattan. There is excellent and easy access to the subway. There are any number of fine restaurants in this area of town. The price was high per night. However, if your desire is to be in the heart of Time Square then you will pay for that access. The staff is friendly and helpful. The room is controlled primarily by an I-Pad but there are wall switches as well. The shower is a real plus. Rain shower nozzle overhead as well as a hand held shower nozzle. For one person this is a great place to stay.
Michael, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Janine, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Best for solo travelers
Would consider staying here again if traveling solo, but the rooms are WAY too small for couples. Dreaded spending any amount of time in the room. The rest of the property was nice, however, with great lobby and roof spaces. Also perfect location for easy access to the subway and Broadway theaters.
Sharon, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel.
Great location, super staff, simply fantastic.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

My time in NYC
Have stayed in a CitizenM before so was aware how cosy the rooms were. Just right for me as a solo traveller. My only disappointment was I had a room at the side of the hotel so my view was the brick wall of the building next door. The staff were great and really helpful and the communal area in the lobby whilst basic was comfortable and suited my needs. Best bit for me was its proximity to the subway and theatres for the shows I had planned to see. Look forward to returning soon, thank you.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Monique, 1-night trip
Verified Hotels.com guest review