Cherry Lane, Junction 4m4, West Drayton, England, UB7 9HJ
What's nearby
Stockley Park - 18 min walk
Windsor Castle - 11 min drive
Royal Botanic Gardens, Kew - 14 min drive
Twickenham Stadium - 15 min drive
Wembley Stadium - 19 min drive
Getting around
Heathrow Airport (LHR) - 7 min drive
Luton Airport (LTN) - 36 min drive
Farnborough (FAB) - 42 min drive
Gatwick Airport (LGW) - 60 min drive
London City Airport (LCY) - 84 min drive
Hayes & Harlington Station - 4 min drive
Heathrow Terminals 2 & 3 Station - 5 min drive
West Drayton Station - 27 min walk
Restaurants
The Great Western - 2 min drive
Sipson Tandoori Restaurant - 13 min walk
Cintia's Cafe - 15 min walk
The White Hart - 4 min drive
Wan Lai - 16 min walk
About this property
Novotel London Heathrow Airport - M4 Jct 4
When you stay at Novotel London Heathrow Airport - M4 Jct 4, you'll be within a 15-minute drive of Thames River and Windsor Castle. Guests can take a dip in the indoor pool or grab a bite to eat at Elements, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights.
Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 12 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Playground
Children's menu
What to do
Golfing nearby
Working away
24-hour business center
9 meeting rooms
Computer station
Conference center (2476 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1992
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Arcade/game room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Restaurant dining guide
Special features
Dining
Elements - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Refundable deposits
A damage deposit of GBP 50 will be collected before check-in
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 16.45 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per day
Parking
Self parking costs GBP 12 per night with in/out privileges
Pool, spa, & gym (if applicable)
Children under 15 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Heathrow Novotel
London Heathrow Novotel
London Novotel Heathrow
Novotel Heathrow
Novotel Heathrow London
Novotel London Heathrow Airport M4 Jct 4 Hotel
Novotel London Hotel Heathrow
Novotel Hotel London Heathrow
Novotel London Heathrow Hotel West Drayton
Novotel London Heathrow West Drayton, Greater London
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow Hotel
Novotel London Heathrow West Drayton
Novotel London M4 Jct 4 Hotel
Novotel London Heathrow Airport M4 Jct 4
Novotel London M4 Jct 4
Novotel London Heathrow Airport - M4 Jct 4 Hotel
Novotel London Heathrow Airport - M4 Jct 4 West Drayton
Novotel London Heathrow Airport - M4 Jct 4 Hotel West Drayton
Frequently asked questions
Does Novotel London Heathrow Airport - M4 Jct 4 offer free cancellation for a full refund?
Yes, Novotel London Heathrow Airport - M4 Jct 4 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel London Heathrow Airport - M4 Jct 4?
Yes, there's an indoor pool.
Are pets allowed at Novotel London Heathrow Airport - M4 Jct 4?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Novotel London Heathrow Airport - M4 Jct 4?
Yes. Self parking costs GBP 12 per night.
What are the check-in and check-out times at Novotel London Heathrow Airport - M4 Jct 4?
Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel London Heathrow Airport - M4 Jct 4 and nearby?
Novotel London Heathrow Airport - M4 Jct 4 has an indoor pool and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Novotel London Heathrow Airport - M4 Jct 4?
Yes, there's an onsite restaurant, Elements.
What's the area around Novotel London Heathrow Airport - M4 Jct 4 like?
Novotel London Heathrow Airport - M4 Jct 4 is in Heathrow Villages, a short 7-minute drive from Heathrow Airport (LHR) and 18 minutes' walk from Stockley Park.
Novotel London Heathrow Airport - M4 Jct 4 Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
2/10 Poor
4 Apr 2022
Sarah
Sarah, 1-night trip
Verified Expedia guest review
2/10 Poor
20 Nov 2021
Get your UK act together Hotels.com
Arrived for a 2 night stay to be told our second night was cancelled due to government take over of the hotel. No call/email warning us of this so we arrived with two tired children and couldn’t then check into our room for three hours whilst I called hotels.com to try and sort it out. Hotel staff were useless and wouldn’t even make eye contact or offer help. Ended up ringing the USA for hours as hotels.com don’t have a UK switchboard. Abysmal service
Frances
Frances, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
17 Nov 2021
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
2/10 Poor
15 Nov 2021
Great hotel but sadly my room had a blocked toilet
Lems
Lems, 2-night family trip
Verified Expedia guest review
2/10 Poor
13 Nov 2021
Bad hotel
I was stay at the room 4 days last 4 days no house keeping no coffee or tea , bin overflow .
After 2 days report it to the reception no one care about that
One of the waste hotels service I ever seen my life
Rasan
Rasan, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
10 Nov 2021
Parveen
Parveen, 2-night trip
Verified Expedia guest review
2/10 Poor
10 Nov 2021
No transfer shuttle available as promised
Hi, don’t be fooled by the offer of an airport shuttle as this service has been withdrawn by the hotel but continues to advertise it as available. The staff are kind enough to offer a taxi number which is more expensive than 2 other numbers and thankfully we didn’t fall for this.
The room was really basic and not that clean. Shower mixer tap was broken with parts missing. The menu was poor and breakfast had been cooked a day or so before by the dried out taste.
Not my best stay in a hotel as you may have guested.
John
John, 1-night trip
Verified Hotels.com guest review
4/10 Fair
8 Nov 2021
The room had faulty heating after complain they provided portable heater which wasn't big enough to warm the room. They charged separately for breakfast but most of the items were finished by time we came for breakfast both juice machines were off and only one coffee machine was fully working.
4 star hotel with 2 star service.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jun 2021
Legoland stay
Great facilities. Wide variety of choice for breakfast, however queues were aroubnd 30-40 mins wait during peak times i.e 9am. Would avoid if needing to set off for legoland early. Room clean. Parking expensive@ 15
per night.
melissa
melissa, 2-night family trip
Verified Hotels.com guest review
6/10 Good
10 Jun 2021
There wasn’t enough pillows, milk, sugar and there was no way to contact the reception.
Ana
Ana, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
7 Jun 2021
Pleasant and friendly.
The food was a little pricey for what we got but it was good quality, the breakfast made up for it though, it is a quiet Hotel and looks well maintained, staff were very helpful and always with a calm friendly manner, a good Hotel indeed.
Mark
Mark, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 Jun 2021
Heathrow Airport stay
Good stay very busy on the Bank Holiday weekend especially at breakfast
Ideal place to stay and catch the train into london
Only down side is parking at the hotel should be included in the price of the stay
Raymond
Raymond, 5-night trip
Verified Hotels.com guest review
2/10 Poor
1 Jun 2021
Not good
No social distancing enforced by staff. No attempt to accommodate my requirements by email or in person at the hotel. Room was in poor state. We stayed for 2 nights and no tea/coffee/milk were replenished. We used the WhatsApp to request more and also an extra towel and then 2 hours later had to go reception to ask as nothing turned up. A real shame as we had stayed at Novotel Excel a few times and had great experiences.
Philip
Philip, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
26 May 2021
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
26 May 2021
bed sheets, towers even toilet papers haven't change until complain
Verified traveller
11-night family trip
Verified Expedia guest review
10/10 Exceptional
24 May 2021
Charlotte
Charlotte, 3-night trip
Verified Hotels.com guest review
6/10 Good
23 May 2021
Nicholas
Nicholas, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
29 Apr 2021
Naheed
Naheed, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
24 Jan 2021
The room is very clean and and the room lay out is nicely planned especially the built in furnitures and the ambiance of the place is amazing with nice view outside.
I highly recommend to friends and family.
Emelita
Emelita, 1-night family trip
Verified Expedia guest review
8/10 Very good
18 Jan 2021
فندق عادي جدا بس قريب من المطار وهذا الي يميزه والبركنج بفلوس والغرفه عاديه جدا فيها ثلاجه وكاويه كباقي الفنادق العاديه
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Jan 2021
Susie
Susie, 1-night trip
Verified Expedia guest review
8/10 Very good
9 Jan 2021
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Dec 2020
Dharmendra
Dharmendra, 14-night trip
Verified Expedia guest review
2/10 Poor
14 Dec 2020
Lorena
Lorena, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
9 Dec 2020
Reviews not permitted if negative.
My trip was cancelled due to the Pandemic. When I booked I used my Tescos clubcard vouchers. I lost them all because Novotel wouldn't give a refund. I never asked for the Pandemic but Novotel were unreasonable. I will not use them again or recommend. Very disappointed