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El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Playa del Carmen beachfront aparthotel with 12 restaurants and spa

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Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
Interior
SWIM UP JUNIOR SUITE | Balcony view
Sundeck
Exterior
Escape to El Dorado Royale, Catamarán, Cenote & More Inclusive near Maroma Beach. Indulge in spa treatments like aromatherapy and massages or explore the 6 outdoor pools. Connect with free in-room WiFi while enjoying meals at one of the 6 on-site restaurants.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Free parking

Main amenities (12)

  • 476 apartments
  • Daily housekeeping
  • On a private beach
  • 12 restaurants and 2 beach bars
  • 2 poolside bars and 9 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Free airport shuttle
  • Free theme park shuttle
  • Fitness center
  • Swim-up bar
  • Room service

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CA $794
CA $794 total
includes taxes & fees
Mar 23 - Mar 24

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

BEACH FRONT SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
Jetted bathtub
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
Jetted bathtub
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER LUXURY JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER LUXURY JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
Jetted bathtub
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
Jetted bathtub
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
5 bedrooms
Separate bathtub and shower
Hair dryer
Private bathroom
  • 5 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
Jetted bathtub
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
Jetted bathtub
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
Jetted bathtub
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER BEACHFRONT JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER BEACHFRONT JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
Jetted bathtub
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed
14 outdoor pools

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.4 out of 10, Very good, (81)
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive
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About the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Paraiso Golf Course - 6 min drive - 4.5 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 4.6 km
  • Paradise Beach - 9 min drive - 6.3 km
  • Maroma Beach - 14 min drive - 9.4 km
  • Puerto Morelos Town Square - 15 min drive - 12.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive
  • Cozumel Intl. Airport (CZM) - 19.1 miles/30.7 km
  • Free airport shuttle
  • Free theme park shuttle

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

El Dorado Royale, Catamarán, Cenote & More Inclusive offers a private beach and puts you near activities like windsurfing. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. LA CANTINA BAR, one of 12 restaurants, serves Mexican cuisine and is open for breakfast, lunch, and dinner. 2 beach bars and a free airport shuttle are other highlights, and apartments offer up nice touches like free minibar items and jetted tubs. Fellow travelers like the helpful staff and restaurant.

All-inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

At a glance

DONE

Property size

    • 476 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite valet parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free theme park shuttle
VPN_KEY

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Beach

  • Private beach

Pool/Spa

  • 6 outdoor pools
  • Umbrellas
  • Sun loungers
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Ayurvedic treatments
  • Manicures and pedicures
  • Body scrubs
  • Deep-tissue massages
  • Aromatherapy
  • Body wraps
  • Body treatments

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free theme park shuttle
  • Car not required

Restaurants on site

  • LA CANTINA BAR
  • D´ITALIA VILLAS
  • KAMPAI
  • FUENTES
  • KICK

Dining

  • 12 restaurants
  • 2 beach bars, 2 poolside bars, 9 bars/lounges and 1 swim-up bar
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Hydromassage showerhead
  • Jetted bathtub
  • Shampoo
  • Hair dryer
  • Towels provided
  • Toilet paper
  • Soap
  • Slippers
  • Bathrobes

Entertainment

  • 30-inch Smart TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • Daily housekeeping
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Phone
  • Blackout drapes/curtains
  • 24-hour front desk
  • ATM/banking services
  • Restaurant dining guide
  • Mobile key entry

Things to do

  • Fitness center
  • Free theme park shuttle
  • Volleyball on site
  • Windsurfing nearby
  • Horse riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 rooms
  • Mediterranean architecture

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

LA CANTINA BAR - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
D´ITALIA VILLAS - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KAMPAI - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES - Onsite theme restaurant. Open daily.
KICK - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.

Also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

Frequently asked questions

Is there a pool at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yes, there are 6 outdoor pools.

Are pets allowed at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at El Dorado Royale, Catamarán, Cenote & More Inclusive and nearby?

Have fun with nearby activities like horseback riding and windsurfing. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. El Dorado Royale, Catamarán, Cenote & More Inclusive also has 2 poolside bars, 2 beach bars, and a private beach, as well as a fitness center, spa services, and a garden.

Are there restaurants at or near El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yes, there are 12 onsite restaurants, featuring Mexican cuisine.

Does El Dorado Royale, Catamarán, Cenote & More Inclusive have private hot tubs?

Yes, each apartment has a jetted bathtub.

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Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Ian, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxation with amazing food and resort
Excellent stay, fresh towels am and pm, never had a bad meal. The Veal was outstanding!! Every single employee was pleasant. We will recommend to others
Jill, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable stay
Lovely staff, grounds and restaurants. Great day trips included.
Hotel grounds
Hotel grounds
Catamaran and beach club day trip
Catamaran and beach club day trip
Theresa, 7-night trip
Verified Hotels.com guest review

8/10 Very good

The food was excellent, service excellent, spa amazing .. the only complaint we had was the consistency with housekeeping.. the room was cleaned daily but when they take your towels .. they dont re-stock.. Front desk staff inconsistent with communications.. nobody sent the message to get our bags .. had to recheck with conciege after wating 1/2 hr after our 1230 pm appt. for the bell boy to come
Rosalie, 10-night trip
Verified Hotels.com guest review

4/10 Fair

Amin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Pros: Beautiful grounds, excellent beaches, friendly and helpful staff, Great food and excellent service. Comfortable room. Concierge very helpful. Cons: many restaurants on the cool side, a sweater helped. Would have been nice to have a restaurant open closer to our room ( like Spot or Rincan Mexicano) within easy walking distance. Shuttles were good most of the time but at times a long wait. Lomas Rep in lobby by front desk a bit snarky.
Glenn Gavin, 12-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very clean, property very beautiful. Nice pools, drinks good.
Mark, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

restaurants were extremely hood The service and food was outstanding. The staff were very accomodating The beverages and the alcohol was top shelf.I would highly recommend this resort.
Jeffrey Lee, 7-night trip
Verified Expedia guest review

10/10 Exceptional

We had an amazing time. It should be noted that this resort is not for someone with bad news or who is not able to walk at least 2 1/2 miles multiple times a day and climb steps and cross any services such as cobblestone and bridges. The resort was unbelievably gorgeous. The amount of food amenities was fantastic. My only complaints would be the check in process. It was not clear that the minute you arrive. You need to actually dial the concierge‘s number and immediately coordinate all of your dinner reservations for the entire stay. If you do not do this, you will not be eating dinner before 9:30 PM if you are lucky.
Patricia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The lobby was over perfumed.
DONAVIN, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was a wonderful property. Every single staff member was there to serve and had a wonderful, gracious, welcoming personalities. The food was great and I have many dietary restrictions and every single restaurant catered to every restriction. They asked at every restaurant and then made sure I was accommodated (gluten-free, no certain spices, etc.). It was unbelievable. Highly recommend. My wife and I had a delightful stay. The only negative was that our flight was cancelled and we had to stay an extra day and they wanted to charge me four times the normal rate. Of course it is more expensive when you book anywhere last minute, like with airfare, but I'm already there and it is an unforeseen necessity. They could have really won me over by just simply giving me the same rate for one more night. So I went elsewhere that was affordable for that extra night. Other than that, just an incredible vacation.
Steve, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very good resort. Highly recommend with a number of activities. Great staff. Away from the bustle of the city, quiet and you can really enjoy & relax without a bother.
NARASIMHA, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Customer service is impeccable! Food options for breakfast and dinner are always higher quality than lunch, but pretty good considering that it’s all inclusive! Rooms get cleaned every day, and concierge is always so friendly.
ashley, 4-night family trip
Verified Expedia guest review

8/10 Very good

The hotel was very cleaned and it looked nice and calming. Most of the staff was professional, friendly. I didn't like that I had a credit of $100 for massage and I had to pay the full price! Starbucks is Not included in your package! You have to over pay for a coffee! I RECOMMEND TO BRING MEXICAN PESOS YOU WILL BE CHARGED IN PESOS AND IF YOU DON'T KNOW YOU GET CHARGE MORE. The beach was clean in the Am becareful with the rocks! Young men will come to the beach from outside to sell you staff everyday. Security will be trying to keep them away. They understand when you say NO so just say No. The massage sellers will keep trying to sell you massages they asked me 3 time same day that I had a massage it was annoying. Activities are over price compared to all my trips around the world over price! The ladies that sell the activities were rude because I wanted to pay the activities right there with cash or card they want it to be charged to your room I said NO they agree accept a card however 3 working cards were declined*...! I loved that you can get food delivered to your room it is include in the package. During the day you have to be dressed up woman all covered up to get lunch or you will be ask to leave to dress up! The restaurants dinner(beside 1) will be closed Monday to Thursday! Bars will be open.. If you are an alcoholic and you are in recovery this won't be good for you. They still need to work with prices, the harassment and dining options.
Marielly, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent Resort
Jose Perpetuo, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Overall hospitality was excellent
Bonnie, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

svitlana, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed every bit of my stay. Everyone there was really nice. The food was fantastic. Definitely would come back to this resort and definitely would need to stay longer
Xavier, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Likes: staff were great, food/restaurants are very good. Grounds within the property are excellent. Dislikes: beach is poor and has unsightly concrete wave breakers. This was never a natural sand beach and can be very rough under foot. This property is large and spread along the coast line and the resort has numerous golf carts etc running around of which some drive way too fast where guests walk. Consideration: this is a wedding destination resort. There were numerous weddings during our stay so be prepared for a lively time in and around the large pools and outdoor wedding parties and receptions going late into the evening. This was not a big deal for us but something to consider depending on what your vacation needs are.
Terence, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice and blissful
Antonio, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property was beautiful, very clean, and felt safe walking around even at night, would definitely recommend. Staff is amazing.
carrie mayree, 7-night trip with friends
Verified Expedia guest review

2/10 Poor

Too many very bad things to list I will not be going back
Victor, 3-night family trip
Verified Expedia guest review

6/10 Good

The beach was decent but not swimmable. Lots of walking. Golf cart "taxis" were around but not enough. Breakfast buffet was great. Dinner is a pain and not that good. You have to make reservations and the choices are slim. I had acid reflux most of the week so be prepared. Pools are nice but you do not get access to all of them. Music was not my style (nor most people there...they need to adjust for their real crowd). Room service was bad. It took 2 hours, food was cold and no microwave in the room. Rooms are nice and roomy, great whirlpool tub in each room. Waitresses were around to bring you drinks everywhere. Airport transportation was free and top notch. Entertainment was OK....could have been better.
Gina K, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

David, 4-night trip
Verified Expedia guest review

2/10 Poor

There are too many things about this resort that I didn’t like to list I would not come here again
Victor, 6-night family trip
Verified Expedia guest review