See all properties

Iberostar Selection Paraíso Maya Suites - All Inclusive

4.5 star property
Luxury beachfront property with golf course, near Playa Paraiso Golf Course

Choose dates to view prices

Photo gallery for Iberostar Selection Paraíso Maya Suites - All Inclusive

8 outdoor pools, pool umbrellas, sun loungers
Aerial view
Outdoor wedding area
On the beach, white sand, sun loungers, beach umbrellas
Lobby
Iberostar Selection Paraíso Maya Suites - All Inclusive is the ultimate retreat for sun-kissed memories near Maroma Beach. Savor a free breakfast buffet, indulge in international cuisine at one of 20 on-site restaurants, and unwind with beach massages or a Swedish massage at Spa Sensations. With 8 outdoor pools and lazy river, this resort offers an endless array of activities to delight all ages.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Free breakfast
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • On the beach
  • 20 restaurants and 8 bars/lounges
  • Full-service spa
  • 8 outdoor pools and 2 hot tubs
  • Lazy river
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Health club

Feel at home (6)

  • Children stay free
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Suite, Accessible

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Accessible

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

View from room

Junior Suite, Beachside

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 62 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Promo)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Promo)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View)

View from room

Junior Suite (Tropical View)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, laptop workspace

Last room available

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 58 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Poolside

View from room

Junior Suite, Poolside

Highlights

Furnished balcony
Air conditioning
Free minibar items
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View)

View from room

Junior Suite (Tropical View)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room (One Bedroom, Star Family)

View from room

Room (One Bedroom, Star Family)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Accessible

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Accessible

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Room (One Bedroom, Star Family)

View from room

Room (One Bedroom, Star Family)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Junior Suite, Poolside

View from room

Junior Suite, Poolside

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, laptop workspace

Last room available

Highlights

Furnished balcony
Air conditioning
Free minibar items
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • 58 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

View from room

Junior Suite, Beachside

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 62 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Promo)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Promo)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
10 bars/lounges, 2 poolside bars, 2 beach bars, swim-up bar

Iberostar Selection Paraíso Lindo - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.8 out of 10, Excellent, (1001)
Iberostar Selection Paraíso Lindo - All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Playa del Carmen, QROO

What's nearby

  • Paradise Beach - 9 min walk - 0.8 km
  • Playa Paraiso Golf Course - 12 min walk - 1.1 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive - 4.8 km
  • Tres Rios Ecopark - 12 min drive - 10.7 km
  • Maroma Beach - 14 min drive - 7.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive
  • Tulum Intl. Airport (TQO) - 119 min drive
  • Cozumel Intl. Airport (CZM) - 17.3 miles/27.9 km

Restaurants

  • ‪La Laguna - ‬1 min walk
  • ‪Snake Bar At Iberostar Maya - ‬3 min walk
  • ‪Alberca - Pool - Bar - ‬9 min walk
  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬10 min drive

About this property

Iberostar Selection Paraíso Maya Suites - All Inclusive

At Iberostar Selection Paraíso Maya Suites - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 15-minute walk of Playa Paraiso Golf Course. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. La Pagoda, one of 20 restaurants, serves lunch and dinner. Other highlights at this luxurious property include 8 bars/lounges, a golf course, and a nightclub. The helpful staff and family-friendly amenities get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (some restrictions)

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 434 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 20 restaurants
  • 8 bars/lounges
  • 2 coffee shops
  • Beach bar
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Free supervised childcare/activities

What to do

  • Golf privileges
  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Kayaking
  • Snorkeling
  • Windsurfing
  • Shopping
  • Pool table
  • Use of nearby fitness center
  • Ecotours nearby
  • Golfing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Golf course on site
  • 8 outdoor pools
  • Free water park
  • Shopping mall on site
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Lazy river
  • Nightclub
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Spa

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

La Pagoda - This buffet restaurant serves lunch and dinner.
La Marina - This restaurant serves dinner only. Reservations are required. Open daily.
Bistró L'Etoile - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
El Rancho - This steakhouse serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property is professionally cleaned.

Also known as

All Inclusive Iberostar Paraiso Maya
Iberostar Maya Paraiso
Iberostar Paraiso Maya
Iberostar Paraiso Maya All Inclusive
Iberostar Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya Playa del Carmen
Maya Iberostar
Paraiso Maya
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
Iberostar Riviera Maya
Iberostar Paraiso Maya All Inclusive All-inclusive property
Iberostar Selection Paraíso Maya All Inclusive Playa del Carmen
Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya All Inclusive
Iberostar Selection Paraíso Maya All Inclusive

Frequently asked questions

Does Iberostar Selection Paraíso Maya Suites - All Inclusive offer free cancellation for a full refund?

Yes, Iberostar Selection Paraíso Maya Suites - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Yes, there are 8 outdoor pools and a children's pool.

Are pets allowed at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Iberostar Selection Paraíso Maya Suites - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (24-min drive) is nearby.

What is there to do at Iberostar Selection Paraíso Maya Suites - All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and snorkeling, and practice your swing at the golf course. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Iberostar Selection Paraíso Maya Suites - All Inclusive also has 8 outdoor pools, 8 bars, and a nightclub, as well as a sauna, a steam room, and a garden.

Are there restaurants at or near Iberostar Selection Paraíso Maya Suites - All Inclusive?

Yes, there are 20 onsite restaurants, featuring international cuisine.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Iberostar Selection Paraíso Maya Suites - All Inclusive like?

Iberostar Selection Paraíso Maya Suites - All Inclusive is located on the waterfront, a short 12-minute walk from Playa Paraiso Golf Course and 9 minutes' walk from Paradise Beach.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

Kids playground always broken
This was my 1st time staying at an all-inclusive resort. Pros big property with nice beach & maybe pools. Con-Steak House needs to improve the taste of the food. Buffets and snack bars were better than restaurants on property. We went out several times for dinner to have a really good meal. We booked this resort for the activities for a 3 1/2-year-old. Sadly, he couldn't do much because of the water playground being broken the entire time & you have to be a certain height to ride the slides. Our Jr. Suite was nice & comfortable, but the shower needs some TLC. Staff was excellent! Very customer oriented.
Kenneth, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Overall an Average resort with no night activities
Overall the resort is average. Food: Below Average Not many choices, especially for vegeterian. Also restaurant management is not good. While we were a large group of 20 people and we understand it is tough but even when we were ready to split the group overall reservation was painful and with every restaurant we had to escalate and talk to few people to make things happen. Lost a lot of time in it. Ambience: Average While the resort is huge with lots of good activities but at night it looks pretty dead. There is not enough lighting in the resort, no music playing or a central hangout place. The market place also closes very early so once it is dark it becomes a really boring place. Hence we had to go out of resort each night for some entertainment. Activities: Average Had lot of good day time activities like pool, beach volleyball, archery, golf, spa etc but there was nothing to do at night. Teenagers in our group got bored at night. Also for such a larger resort they need at least 2-3 beach volleyball set up. This one only had one.
Nirav, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Had such a great time, we didn’t want to go home.
Elizabeth Ann, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing place!
Chariss Mae, 6-night family trip
Verified Expedia guest review

6/10 Good

Great location with a lot of amenities. My kids loved the big water slide. But I will never do Iberostar again at this location or anywhere else. Restaurant and kitchen staff were excellent. Unfortunately the quality of food they had to serve was bad which is not their fault. We couldn’t book reservations for dinners because everything was booked out when we got there. Maintenance and grounds crew were friendly and engaging. There was one night where our room filled with ammonia gas so bad our eyes were burning (no idea where it came from). The maintenance crew resolved it right away. Beach staff was always great. Front desk crew was not helpful except on trying to sell you in to their rewards programs. Either that or they were preoccupied with their cellphones. There were a few nights where the music would be blasting past 10:00pm. Overall it was a pretty bad experience. It’s too bad because it’s an awesome and beautiful resort with a lot to offer. If it were not for the nice weather and warm water this holiday would have been a total bust.
Verified Expedia guest review

10/10 Exceptional

liked the whole property, lots of choices to eat
Kenn, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

It was great overall. However our mini fridge was not restocked. The property is huge and it's easy to get lost. We enjoyed our stay! Thank you!
Ellina, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely place and relaxed. When we booked restuarant for 5 people but the booked only 2 people. confused on APP to booking restaurant. Disappointed one restaurant sell pizza only two days, Monday to Thursday closed??? Others are lovely
Andrew, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

It was an amazing stay and experience overall. I wish some of the room setups would have had a separate bedroom. Also the jacuzzi bathtub did not work properly.
Melody, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Some of the room amenities need upgrade and thorough cleaning.
Rizza Lynn, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

Good for families
amirbabak, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Henry, 7-night trip
Verified Expedia guest review

10/10 Exceptional

amy, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Oscar, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great stay , there’s nothing I didn’t like
Patricia, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

El mejor servicio, muy recomendado!
Jocelin, 5-night trip
Verified Expedia guest review

2/10 Poor

Front desk was not pleasant. Food terrible. Stores ridiculously priced. No wine options. Little evening entertainment. Workers were great though!
Leigh, 4-night family trip
Verified Expedia guest review

8/10 Very good

I had higher expectations. The Maya hotel does not have great amenities. Not sure I can recommend to anyone. The chef at one of the hotels told our waiter that he thought we ordered too many dishes and he didn’t want to serve us what we order. We had 6 people at our table.
Carlos, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Our first stay and we loved it. Definitely coming back
Djordje, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay, can be quiet if you wish or can be as fun as you would like. Clean rooms, fiod is very good and always ready with a drink.
Patricia, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Kaylee, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome place for a family getaway. A lot of kid friendly activities (water park, play ground, daycare etc). Also a lot of bars and restaurants. Food could be better but a lot of options to be content. Room was cleaned everyday and spacious. Staff was polite. They will try to sell you the 'time share' just say someone already invited you and they won't bother you.
Fredrick, 4-night family trip
Verified Expedia guest review

8/10 Very good

We stayed at the Paraíso Maya, the highest tear that we were able to stay 3 in a room (Grand was for adult/couples). It is a 5 hotel complex that shared the common areas like spa, gym, church, shopping mall. Depending on which tear you are in you have access to the different restaurants and pools. Food in the restaurants we tried was good with the exception of the Geisha (Japanese) and L’Etoile (French) which were not good. El Museo was the best, we went twice an I can say the is food was amazing. There is a good walk distance to anywhere pools and the beach. We were with my 80 year old mother who has some difficulty walking so it was challenging. They use golf carts to shorten the distance but most of them were for “socios” ( timeshare owners) or you would have to wait for more then 20 minutes sometimes. Shows like the Celebration of Mexican Independence was nice but again with no thought for an elderly person that may need to sit down. Room was nice, not new but in very good condition. It is a nice place. Would I go back? Not sure as it did not give me the wow factor. Would recommend, yes.
Maria, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Senem, 8-night trip
Verified Expedia guest review

8/10 Very good

Each building has a concierge on the 1st floor. DO NOT get a room in front of the concierge. They set up early and gets noisy. Early in the morning you can hear them talking loudly with other employees, on the phone, and with guest. Overall, this is one of the better resorts I have stayed in Riviera Maya. Great selection in food, plenty of activities, and friendly employees.
Pedro, 4-night romance trip
Verified Expedia guest review