ARKA TULUM

Adults-only hotel in Tulum with outdoor pool and restaurant

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ARKA TULUM puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a terrace are other highlights.
VIP Access
Exceptional

Popular amenities

  • Spa
  • Free parking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Concierge services
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Private plunge pool
CA $104
CA $130 total
includes taxes & fees
Oct 14 - Oct 15

Room options

A person in a long robe standing in a spa area with a wooden bench, a shower, and a textured wall.
A modern bedroom with a large bed, a wooden headboard, a view of greenery through large windows, and a cozy seating area with a chair and a rug.
A room with a round table, two chairs, a coffee table, and a large window with curtains.
A bed with a wooden headboard, two decorative pillows, and a macrame wall hanging.

Deluxe Villa, Garden View

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A wooden wardrobe with shelves containing a white robe, a green and white ARKA bag, a rolled-up ARKA item, a white laptop, and a white hairdryer.
A modern bedroom with a large bed, a view of greenery through the window, and a minimalist decor style.
A room with a large window, a bed, a wooden chair, and a small table.
A person sitting on a bed reading a book in a room with a wooden headboard, a woven light fixture, and a small wooden nightstand.

Deluxe Villa, Pool View

Exceptional
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Rio Otate Calle 37 Tumbenka, Tulum, QROO, 77760

What's nearby

  • Dos Aguas Park - 2 min walk - 0.2 km
  • Hospital de Tulum - 6 min walk - 0.6 km
  • Hunab Lifestyle Center - 3 min drive - 1.8 km
  • Jaguar Park - 4 min drive - 1.8 km
  • Tulum Mayan Ruins - 11 min drive - 5.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive
  • Cancun Intl. Airport (CUN) - 92 min drive

Restaurants

  • ‪Wang Tulum - ‬3 min walk
  • ‪El Pollo Bronco - ‬3 min walk
  • ‪Encanto Cantina - ‬2 min walk
  • ‪Tacos El Huero - ‬2 min walk
  • ‪Charlie's - ‬2 min walk

About this property

ARKA TULUM

  • ARKA TULUM puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a terrace are other highlights.

At a glance

Hotel size

    • 11 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free uncovered onsite self parking

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Romance packages

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Designer stores on site
  • Spa services
  • Outdoor furniture

Accessibility

  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Fan
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Private plunge pool
  • In-room massage
  • Balcony or patio
  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Outdoor shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Property Registration Number 011-005-002948/2026

Frequently asked questions

Is there a pool at ARKA TULUM?

Yes, there's an outdoor pool.

Are pets allowed at ARKA TULUM?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at ARKA TULUM?

Yes, there's free self parking.

What are the check-in and check-out times at ARKA TULUM?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at ARKA TULUM and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include private plunge pools and spa services. ARKA TULUM also has a garden.

Are there restaurants at or near ARKA TULUM?

Yes, there's an onsite restaurant.

Does ARKA TULUM have any outdoor private spaces?

Yes, every room features a private plunge pool, a balcony or patio, and a yard.

What's the area around ARKA TULUM like?

ARKA TULUM is in Tulum City Center, a short 1-minute walk from Dos Aguas Park.

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ARKA TULUM Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities

What guests liked

  • The pool was a highlight with its rainfall waterfall, generous size, and inviting atmosphere. (5 reviews)
  • The restaurant served delicious food, with excellent breakfast options and a chef who accommodated dietary restrictions. (4 reviews)
  • Breakfast was a highlight with excellent options, including made-to-order dishes and fresh ingredients. (4 reviews)
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From real guest reviews summarized by AI.
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Verified review

10/10 Exceptional

Can’t say enough about how awesome this place and their staff was! Especially fern, jay and Maurilio! Lovely time! Clean and relaxing and beautiful
Verified review

10/10 Exceptional

I had an amazing stay at ARKA. The entire staff was so friendly, professional, and attentive, a very personalized experience. The food was delicious and ambiance was amazing for a relaxing retreat! Special thank you to Leyda and Bryan, they ensured that my all of my needs were met!
Verified review

10/10 Exceptional

Room was spotless & beautiful. Had a very cozy vibe. The staff were amazing, very fast with any requests. The grounds are beautiful. Also had a private pool in our suite. The outdoor shower was great. Did not want to leave here
Verified review

10/10 Exceptional

Phenomenal hotel . The staff is hands down the best. I was able to check in early. The plunge pool with the room is a nice touch. The breakfast included with the stay is a must. I had eggs with ham, toast, fruit and granola with yogurt: The pool with the rainfall waterfall is sophisticated. The property and rooms were like the photos listed online. It’s jungle-ly vibe but not too secluded.
Verified review

10/10 Exceptional

Hotel novo, lindo! Todos os ambientes limpos e muito bem cuidados. Quarto enorme e um grande destaque pra piscina/hidro no "quintal". Funcionários muito prestativos e simpáticos. Deixo uma sugestão apenas com relação ao café da manhã: poderia variar mais entre os dias, ficamos 3 dias e todos os dias era o mesmo menu, gostoso mas seria ótimo se variasse (o café da manhã é menu único e fixo, não é buffet). No mais, foi tudo sensancional! Ainda ajudaram meu marido a me preparar uma surpresa de aniversário de namoro :)
Verified review

10/10 Exceptional

A experiência neste hotel foi incrível! O atendimento de todos os funcionários foi espetacular. Todos muito educados e prestativos. Para quem busca uma viagem tranquila e longe dos barulhos da cidade, este é o lugar. O hotel fica longe da zona hoteleira de Tulum e a uns 10min de carro do centro, mas vale muito a pena ficar nele. Ha opção de fazer as refeições no restaurante do hotel. As comidas são excelentes. Tudo fresquinho e feito na hora. O café da manhã é maravilhoso! Ficaria novamente hospedada neste hotel.
Verified review

10/10 Exceptional

Personnel attentionné et serviable. Petit déjeuner de qualité. Hôtel bien situé, au calme, piscine magnifique, jacuzzi privé, un coin de paradis.
Verified review

10/10 Exceptional

Unser Aufenthalt im Arka Hotel in Tulum war rundum ausgezeichnet und hat unsere Erwartungen in jeder Hinsicht übertroffen. Besonders hervorzuheben ist das äußerst freundliche und hilfsbereite Personal, das rund um die Uhr über WhatsApp erreichbar war und jederzeit schnell, kompetent und sehr zuvorkommend reagiert hat. Der Room Service war erstklassig – das Essen war qualitativ hochwertig, sehr frisch und geschmacklich hervorragend. Unser Zimmer war außergewöhnlich groß, sehr stilvoll eingerichtet und bot ein äußerst bequemes Bett, in dem man perfekt entspannen konnte. Besonders angenehm war auch, dass täglich frische Handtücher für Strand und Pool bereitgestellt wurden. Das Hotel liegt in einer ruhigen Wohngegend, die ideal ist, um dem Trubel zu entkommen und vollkommen zu entspannen. Der Pool ist großzügig gestaltet, hervorragend zum Schwimmen geeignet und lädt ebenso zum Sonnen und Verweilen ein. Insgesamt ein erstklassiges Hotel mit exzellentem Service, hohem Komfort und einer sehr angenehmen Atmosphäre. Wir würden jederzeit wiederkommen und können das Arka Hotel uneingeschränkt weiterempfehlen.
Verified review

10/10 Exceptional

Exelente trato limpieza amavilidad de todo el personal100 de 100
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional