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Sapphire Hotel

3.0 star property
Hotel within easy reach of Westfield London Shopping Centre

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Photo gallery for Sapphire Hotel

Front of property
Property grounds
Shower, free toiletries, hair dryer, towels
Triple Room, Private Bathroom
Lobby
In the heart of London, Sapphire Hotel offers a warm welcome with WiFi and a 24-hour front desk. Guests can unwind in the lobby or take advantage of concierge services and luggage storage. The helpful staff has left a lasting impression on previous guests.

Reviews

7.0 out of 10
Good

Popular amenities

  • Non-smoking
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • Computer station
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • LED TV
  • Soundproofed rooms
The current price is CA $71
CA $85 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom

Twin Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom

Triple Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
View from room

Safestay London Kensington Holland Park

  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
7.6 out of 10, Good, 992 reviews
The price is CA $181
CA $217 total
includes taxes & fees
Jun 22 - Jun 23
Safestay London Kensington Holland Park
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About the area

Map
35 Shepherds Bush Road, London, England, W6 7LU

What's nearby

  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Hyde Park - 7 min drive - 4.3 km
  • Buckingham Palace - 10 min drive - 6.2 km
  • Piccadilly Circus - 13 min drive - 7.5 km

Getting around

  • Heathrow Airport (LHR) - 28 min drive
  • Luton Airport (LTN) - 41 min drive
  • Farnborough (FAB) - 44 min drive
  • London City Airport (LCY) - 62 min drive
  • Gatwick Airport (LGW) - 74 min drive
  • Shepherd's Bush Station - 8 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Kensington (Olympia) Underground Station - 15 min walk
  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Underground Station - 7 min walk
  • Shepherd's Bush Market Underground Station - 8 min walk

Restaurants

  • ‪Subway Shepherds Bush - ‬6 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪Urban Baristas - ‬6 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Kave Cafe - ‬3 min walk

About this property

Sapphire Hotel

At Sapphire Hotel, you'll be just a 5-minute drive from Kensington High Street and Westfield London Shopping Centre. Also, Olympia Conference and Exhibition Centre and Thames River are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and location. The property is just a short walk to public transportation: Goldhawk Road Underground Station is 7 minutes and Shepherd's Bush Underground Station is 7 minutes.

Languages

English, French, Romanian, Spanish, Urdu

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 10 ft (GBP 8.5 per day)
    • Street parking available
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Working away

  • Computer station

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Television in common areas

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • DVD player
  • LED television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
  • Late check-in between midnight and 1:30 AM can be arranged for an extra charge of GBP 20
  • Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)

Parking

  • Parking is available nearby and costs GBP 8.5 per day (10 ft away)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

Does Sapphire Hotel offer free cancellation for a full refund?

Yes, Sapphire Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sapphire Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sapphire Hotel?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Sapphire Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Contactless check-out is available.

What is there to do at Sapphire Hotel and nearby?

Recommended spots to visit include Westfield London Shopping Centre (12-min walk) and Hyde Park (2.4 mi), along with Buckingham Palace (4.6 mi) and Piccadilly Circus (4.8 mi).

What's the area around Sapphire Hotel like?

Sapphire Hotel is a short 7-minute walk from Goldhawk Road Underground Station and 17 minutes' walk from Kensington High Street. Travelers say this hotel is in a good location.

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Reviews

7.0

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Location
Bathroom
Shower
Elevator
Refrigerator
Value
Lobby

Reviews

8/10 Very good

On the whole, ok

Room was clean and tidy with all expected facilities, a few basic maintenance jobs would improve the room.
L, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marcos, 10-night trip
Verified Hotels.com guest review

2/10 Poor

Izatullah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A sparkling room at the Sapphire Hotel

A lovely room, small but not cramped, and a nice shower, and toilet, very clean and comfortable, and in a good location for access to where we wanted to vist.
Les, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

paul, 2-night trip
Verified Hotels.com guest review

8/10 Very good

For the price, it is comfortable, clean and the staff were very pleasant.
Joshua, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Qasim, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Joel, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ok for traveling

Good stay for solo traveler
Jakob, 4-night trip
Verified Hotels.com guest review

8/10 Very good

lisle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Good

Good small twin bed room with very small shower and no elevator so you will need to use stairs with your luggage. Staff very helpful and friendly
Vickie, 7-night trip
Verified Hotels.com guest review

8/10 Very good

A good place to stay

Good for couples, clean, well located, three subways lines very closer, and good opinions to eat
Eduardo, 7-night trip
Verified Hotels.com guest review

4/10 Fair

My friend and I stayed at the Sapphire hotel due to its close location to the Heathrow airport. The room unfortunately was extremely hot and muggy, the bathroom had black mold in it and our towels were not fully clean upon arrival. The staff were friendly which was the highlight. We would not stay here again.
Shelby, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Richard, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Poor

Room very very small and not clean
Chris, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

NEErAJ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Kira, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Stay elsewhere.

I originally booked two rooms with the Sapphire Hotel, one for my wife and I and the other for my brother, his wife and her friend. Just prior to us arriving I received emails stating that one of our rooms may have to be booked with another one of the hotels as they are connected. I responded and was informed that all of us would be staying at the Sapphire. When we arrived I was informed again that one room was going to be at the Sapphire and the other at the Pearl or we coukd stay at the Pearl, whuch we did. The rooms were dirty, old, the bed in our room was old and lumpy with a huge spot where it was worn out. The rooms looked nothing like what I had booked and we were definitely downgraded and charged the same amount. The fire alarm went of several times on afternoon and nobody was in the office to ask it there was a problem. Taje my advice and stay elsewhere.
John, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Gerome, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 2-night trip
Verified Hotels.com guest review

2/10 Poor

It was a very poor experience. I needed the hotel for just couple of hours as I was there in London for work as a Dj… Tried to call the reception as it says 24h but no one answered. Just to get there and a man in pyjamas open to tell me I had to wait until 11am for early check in and pay £20.. even though I have to go elsewhere because I have to sleep somewhere before my train at 12… they couldn’t be kind enough to issue a refund. Horrible experience felt robbed!
Juan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Yun Chen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Niklas, 9-night trip
Verified Hotels.com guest review