See all properties

Moose Hotel And Suites

4.0 star property
Mountain hotel in Downtown District with spa and indoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moose Hotel And Suites

Indoor pool
Front of property - evening/night
Couples treatment rooms, spa tub, body treatments, body wraps
Couples treatment rooms, spa tub, body treatments, body wraps
Interior entrance
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Room service
  • Massage/treatment rooms
  • 24-hour business center

For families (6)

  • Children stay free
  • Refrigerator
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is CA $298
CA $331 total
includes taxes & fees
Jan 5 - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room

Superior King Hotel Room

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

The Fox Hotel and Suites

Pet-friendly
Free parking
Free WiFi
Restaurant
8.6 out of 10, Excellent, (2089)
The price is CA $152
CA $169 total
includes taxes & fees
Jan 5 - 6 Jan 2025
The Fox Hotel and Suites
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.3 km
  • Banff Centre for Arts and Creativity - 11 min walk - 0.9 km
  • Tunnel Mountain - 4 min drive - 1.8 km
  • Upper Hot Springs - 7 min drive - 4.6 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 8 min walk

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬3 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk

About this property

Moose Hotel And Suites

When you stay at Moose Hotel And Suites, you'll be within a 10-minute drive of Upper Hot Springs. You can grab a bite to eat at the restaurant and visit the spa to be pampered with body wraps or mani/pedis. There's an indoor pool and a bar/lounge, and in-room conveniences include dryers and refrigerators. Fellow travelers say great things about the pool and helpful staff.

Languages

English, French

At a glance

DONE

Hotel size

    • 174 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–11 AM on weekdays and 7:00 AM–1 PM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Canoeing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (2000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 8.00 to 20.00 for adults, and CAD 8.00 to 20.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites offer free cancellation for a full refund?
Yes, Moose Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Moose Hotel And Suites?
Yes, there's an indoor pool.
Are pets allowed at Moose Hotel And Suites?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Moose Hotel And Suites?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Moose Hotel And Suites?
Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Moose Hotel And Suites and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Moose Hotel And Suites also has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Moose Hotel And Suites?
Yes, there's an onsite restaurant.
What's the area around Moose Hotel And Suites like?
Moose Hotel And Suites is in Downtown District, a short 8-minute walk from Banff Station and 11 minutes' walk from Banff Centre for Arts and Creativity. Travelers say the local area is very central close to public transit.

Moose Hotel And Suites Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Sandeep, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lance, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anjelika, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday get away
We absolutely love this place. This was our third year (and counting) in a row and we just love it here. Staff is very friendly and professional. Facility is well maintained. Attached restaurant (Pacinis) has amazing staff and their food choices are very nice. The rooms are very cozy and have amazing views if you so choose during booking. The property is on the main drag do you are close to many things the town has to offer.
Room with a great view
Morning view from bed
Getting started with our day
Amazing area
jeff, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jack, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Love the Moose. But time for some repairs
We always love the moose but have to say it’s looking very tired and run down. Our room had a stained couch and we had to use a wash cloth to wipe down the side tables as there was cup stains on it. The hot tubs were not hot. And then one was closed for over half our stay so the one tub was super full. We stayed mid week in December too. We love the location. And love the restaurant on site. The shower amenities are spa like and we love those. The fire in the room creates a nice cabin feel in the winter. We had a great view of the mountains.
Tammie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Austin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brittny, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mariel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfectly Located
Service from those working reception was lack luster - the woman who checked us in seemed like she didn’t know how to smile. However, once in our room, we called for extra housecoats and they were brought within seconds. The beds were comfortable but the sheets were loud. I know this sounds silly but maybe they were over-starched because it sounded like we were rustling through a field of tall grass anytime any of us moved or rolled over. All in all we would stay there again; the hot tubs and sauna were lovely and the overall feel of the hotel is cozy.
Sonja, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Two Thumbs up
Fabulous hotel….the hot tubs are amazing!
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Deep cleaning needed.
Wish the room was cleaner, definitely in need of a deep clean, dust builing up on furniture. Very quiet at night, too quiet Ill be bringing a fan for next trip.
Kevin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hyunnam, 2-night trip
Verified Hotels.com guest review

6/10 Good

Try a little harder.
A nice hotel but starting to show its age. Towels are crusty and the in room robes are old with fraying edges and crusty as well. Heat in the room was inadequate and could not keep the room warm. It seems management needs to show a little more attention to detail and perhaps invest in some improvements. The hot tub in the spa area was not very hot.
Glenn, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Visit a Hallmark Movie
Nice place, clean, friendly and helpful staff. Short walk to town. Room are nice and large. Hot tubs were nice but weren’t hot enough. Price was pretty high I guess cause the Christmas celebrations were on.
Joan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Adam, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outwest Solutions, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel. Great amenities. The closet mirror had little kids hand prints all over it. Maid must have missed it. All in all it was a great stay.
Trevor, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable
Easy checkin and checkout, pleasant staff and great overall vibe. Loved the Christmas decorations and my children enjoyed looking for the elf in the lobby.
Amy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samreen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Hotels.com guest review