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Moose Hotel And Suites

Mountain hotel in Banff with spa and indoor pool

Choose dates to view prices

Fri, Nov 21
Mon, Nov 24
November 2025
20
December 2025
Indoor pool
Interior entrance
Front of property - evening/night
Lobby lounge
Lobby sitting area
Immerse yourself in the heart of Downtown District at Moose Hotel And Suites, where upscale comforts meet outdoor adventure. Unwind with a spa treatment, stay active at the gym or indoor pool, and enjoy family-friendly amenities that have impressed previous guests.
VIP Access
Exceptional

Popular amenities

  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 2 hot tubs
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Room service
  • Massage/treatment rooms
  • 24-hour business center

For families (6)

  • Children stay free
  • Refrigerator
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
CA $274
CA $304 total
includes taxes & fees
Dec 14 - Dec 15

Why we love this property

Mountain spa sanctuary
This mountain hotel features a full-service spa with couples rooms and body treatments. Hot springs, saunas, and fitness options enhance wellness.
Culinary excellence
This hotel's restaurant and bar create a food lover's paradise. Full breakfast available lets guests start the day with tasty morning indulgence.
Work and wellness blend
Located in the city center, this hotel offers a 24-hour business center and meeting space. Spa services, hot tubs, and a gym balance productivity.

Room options

Showing 15 of 15 rooms
Superior Hotel Room 2 Queen | Bathroom shower
Superior Hotel Room 2 Queen
Superior Hotel Room 2 Queen
Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Wonderful

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
Superior One Bedroom Suite 2 Queens | Bathroom
Superior One Bedroom Suite 2 Queens
Superior One Bedroom Suite 2 Queens
Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Exceptional

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
Rooftop 1 Bedroom Suite | Bathroom
Rooftop 1 Bedroom Suite
Rooftop 1 Bedroom Suite
Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Exceptional

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Rooftop 2 Bedroom Suite | Bathroom
Rooftop 2 Bedroom Suite
Rooftop 2 Bedroom Suite
Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Exceptional

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
Superior King Hotel Room | Bathroom
Superior King Hotel Room
Superior King Hotel Room
Superior King Hotel Room

Superior King Hotel Room

Exceptional

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
Superior One Bedroom Suite 1 King | Bathroom
Superior One Bedroom Suite 1 King
Superior One Bedroom Suite 1 King
Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Exceptional

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Interior
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Bed Room

  • Sleeps 2
Interior
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Living area

One Bedroom Superior King Bed Suite

  • Sleeps 4
Property grounds
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Rooftop Suite

  • Sleeps 4
Property grounds
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board

Two Bedrooms Rooftop Suite

  • Sleeps 6

Rooftop 2 Bedroom Suite

  • Sleeps 6
Bathroom
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Bathroom
Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Two Queen Beds Suite

  • Sleeps 4
Interior
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Two Queen Beds Room

  • Sleeps 4
Bathroom
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Bathroom

One Bedroom King Bed Suite

  • Sleeps 3
Interior
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Superior Two Queen Beds Suite

  • Sleeps 4

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About the area

Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 3 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 10 min walk - 0.8 km
  • Central Park - 11 min walk - 0.9 km
  • Minnewanka Loop / Lake Johnson - 11 min walk - 0.9 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 8 min walk

Restaurants

  • ‪The Canadian Brewhouse - ‬4 min walk
  • ‪Good Earth Coffeehouse - ‬2 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Evelyn's Coffee Bar - ‬5 min walk

About this property

Moose Hotel And Suites

At Moose Hotel And Suites, you'll be within a 10-minute drive of Banff National Park Information Centre and Upper Hot Springs. You can grab a bite to eat at the restaurant and visit the spa to be pampered with body wraps or mani/pedis. There's an indoor pool and a bar/lounge, and in-room conveniences include dryers and refrigerators. Fellow travelers say great things about the pool and helpful staff.

At a glance

Hotel size

    • 174 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Canoeing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (2000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites offer free cancellation for a full refund?

Yes, Moose Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moose Hotel And Suites?

Yes, there's an indoor pool.

Are pets allowed at Moose Hotel And Suites?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Moose Hotel And Suites?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Moose Hotel And Suites and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Moose Hotel And Suites also has an indoor pool and a sauna, as well as a fitness center.

Are there restaurants at or near Moose Hotel And Suites?

Yes, there's an onsite restaurant.

What's the area around Moose Hotel And Suites like?

Moose Hotel And Suites is in Downtown District, a short 8-minute walk from Banff Station and 11 minutes' walk from Banff Centre for Arts and Creativity. Travelers say the local area is very central close to public transit.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Moose Hotel And Suites Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

RoomLocationService staffHot TubViewRestaurantAmenitiesLobbyBedMountain

What guests liked

  • The hot tub offered a great view and was a wonderful place to relax. (304 reviews)
  • The spa and hot tubs were a highlight, offering a relaxing and beautiful experience with great views. (93 reviews)
  • The rooftop pool and hot tubs were a highlight, offering an amazing view and a relaxing experience. (87 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

10/10 Exceptional

It was perfect place to stay!
Tara, 3-night trip

10/10 Exceptional

Great room, helpful staff, beautiful scenery
Jamie, 4-night trip

10/10 Exceptional

Clean room and great location
Gagandeep, 3-night trip

10/10 Exceptional

Check in was extremely friendly and the room is superb
andrea, 1-night trip

10/10 Exceptional

Amazing trip, beautiful hotel, outstanding service
Deborah, 4-night trip

10/10 Exceptional

Super friendly staff and very clean!
James, 1-night trip

10/10 Exceptional

Absolutely gorgeous hotel with a true ski lodge feel. Loved the large wood burning fireplace in the lobby, the view from the rooms, and best of all the rooftop hot tub!
Reena, 2-night trip

10/10 Exceptional

Great room and cozy atmosphere! The wood burning fireplace is SO inviting, you just want to hang out there all stay!!
Denis, 1-night trip

10/10 Exceptional

The hotel was amazing, and all of the staff were responsive, helpful, and very friendly.
Max, 4-night trip

10/10 Exceptional

Everything was perfect
Gillian, 1-night trip

10/10 Exceptional

Great place to stay in Banff.
James, 1-night trip

8/10 Very good

It was beautiful, swim pool was little chilly, couldn’t get in the hottub because there was too many people. The sauna was closed for maintence. Room itself was very nice, love the balcony, the scenery. It was a good spot, close to everything!
Mindy, 1-night trip

10/10 Exceptional

Scenic view from our balcony. Spacious suite with kitchenette. Staff were very friendly.
Claudia, 5-night trip

10/10 Exceptional

Amazing property, super clean rooms, fireplace, the rooftop hot tub with a mountain view - just a dream! We stayed at 4 different hotels during our recent trip to Alberta, and Moose Hotel was the best one. I would stay here again for sure.
Mike, 2-night trip

10/10 Exceptional

Very comfortable. Great service
Andrew, 3-night trip

10/10 Exceptional

Nice hotel, great location
Samantha, 2-night trip

10/10 Exceptional

Great hotel!

Great hotel right in the heart of town with easy access to everything. Really enjoyed our stay.
Brian, 3-night trip

10/10 Exceptional

All of the staff was extremely friendly and helpful. The whole property was very clean and well kept. Out unit was very clean and comfortable.
Kelly, 5-night trip

10/10 Exceptional

Fantastic location, friendly staff and very nice rooms!
Wendy, 4-night trip

10/10 Exceptional

Very helpful staff…..spacious room…very clean
William, 2-night trip

10/10 Exceptional

We had a great stay and would recommend it to anyone.
Nathan, 4-night trip

10/10 Exceptional

Loved the Moose!

We had a wonderful stay! Lovely lodge setting, spacious room, great location, friendly staff, convenient parking and great restaurant. The robes and rooftop pools were an added bonus. Helped make our trip to Banff one to remember!
Stephanie, 2-night trip

10/10 Exceptional

Great location, great staff

Great location but the staff made it even better!
Aaron, 2-night trip

10/10 Exceptional

Perfect location; comfortable room and great amenities.
Irene, 4-night trip

10/10 Exceptional

We absolutely LOVE the Moose. The location, the rooms, the robes, the skin care products, the people. The larger hot tub on the roof was closed during our visit and the containment blocks some of the view (I wish they had boarded it up but… lower, but who knows what’s behind that barrier). They were very apologetic and we really enjoyed the hot tub that was open, the pool, and the fire pit.
Hot tub, pool behind
Fire pit
View from rooftop King Suite
Monika, 1-night trip