Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel

2.5 star property
Lake Highlands hotel with indoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel

Indoor pool
Property entrance
Exterior
Lobby lounge
Room amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Pool
  • Non-smoking
  • Free breakfast
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Self parking
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
Feel at home
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is CA $104
CA $130 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 8 of 8 rooms

Suite, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
11331 West Kingsley Road, Dallas, TX, 75238

What's nearby

  • TopGolf - 9 min drive - 7.8 km
  • Medical City Hospital - 11 min drive - 11.8 km
  • NorthPark Center - 11 min drive - 10.4 km
  • Dallas Arboretum and Botanical Garden - 12 min drive - 10.3 km
  • Southern Methodist University - 13 min drive - 11.7 km

Getting around

  • Love Field Airport (DAL) - 29 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 32 min drive
  • Dallas Union Station - 28 min drive
  • Dallas Medical-Market Center Station - 28 min drive

Restaurants

  • ‪Tranky's Tacos - ‬3 min drive
  • ‪Chubby's - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪LoneStar RoadHouse - ‬4 min drive

About this property

Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel

When you stay at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel, you'll be within a 15-minute drive of Galleria Dallas and NorthPark Center. For a bit of exercise, you can visit the fitness center or go for a swim in the indoor pool. Also, Dallas Arboretum and Botanical Garden and Southern Methodist University are within a short drive. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 90 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free wired internet access in rooms

Parking

  • Onsite self parking (USD 7.00 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Coffee/tea in a common area

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Parking

  • Self parking costs USD 7.00 per day

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Garland SW NE Dallas Area
Holiday Express Garland SW NE Dallas Area
Holiday Express Garland SW
Holiday Inn Express Garland SW NE Dallas Area Hotel
Holiday Inn Express SW Dallas Area Hotel
Holiday Inn Express SW Dallas Area
Holiday Inn Express Dallas Northeast Arboretum Hotel
Holiday Inn Express Arboretum Hotel
Holiday Inn Express Dallas Northeast Arboretum
Express Dallas east Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum

Frequently asked questions

Does Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel?
Yes. Self parking costs USD 7.00 per day.
What are the check-in and check-out times at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel and nearby?
Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel has an indoor pool and a fitness center.

Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Shower
Building
Location
Bed
Water
Elevator
Children

What guests liked

  • Breakfast was great, with a variety of options and excellent quality. (12 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Christopher, 1-night trip
Verified Hotels.com guest review

6/10 Good

Overnight stay
Overall it was a good stay for our overnights visit. The remote control to the TV was broken and the front desk could not replace it but taped it together to be able to use. All the USB outlets did not work. They appeared broken. So charging my phone was impossible.
Gloria, 1-night family trip
Verified Hotels.com guest review

6/10 Good

sergio, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

City, 4-night trip
Verified Hotels.com guest review

6/10 Good

Juan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean place with security
First the cons - train tracks right behind the property with a very loud train in the middle of the night, the water pressure & hot water on the 3rd floor was pretty low, I requested both rooms on the same floor and was told that could not happen, the hallways and room smelled strongly of cleaners and the shower could have been cleaner. All pretty minor items overall. Now the positives - comfortable bed, good AC unit that did not cycle on and off all night and was very quite, rooms were spacious, public areas were clean, security was patrolling the parking lot regularly, nice size bathroom and staff was kind.
Whitney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall, it was a wonderful stay, and I can't wait to come back. Highly recommend this hotel for anyone looking for a relaxing and enjoyable visit!
Joel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

For the money, it was great
I got this hotel for five nights at the very last minute and it was great. It was clean and safe. The breakfast was good and had enough options for someone who likes variety. It was conviently located to the Arboretum. My only complaint was that there were no restaurants within walking distance. The surrounding area is being developed, so I expect the next time I go there will be more businesses. I will stay here when I return to Dallas in January
Marylee, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Riza, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alexis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lots of construction in area difficult to get out to where we wanted to go.
Delano, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The beds were comfortable, but the breakfast was disappointing. They didn't have biscuits and gravy or cinnamon rolls, and they were out of yogurt and snacks that are usually available in the fridge. We chose this hotel for the breakfast, so this was a letdown. The pool was dirty, and there was a noticeable amount of body hair in the bathroom. The AC was disconnected, but my husband managed to reconnect it. Also, the shower curtain didn't even reach the tub, which was quite odd.
LINSE, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Me and my husband have staying at Holiday Inn for the past three years when we arrive to Dallas every month for a business trip that is our favorite place to stay. The breakfast is amazing different options. The rooms are clean. The parking lot is safe. The staff is amazing.
Carlos, 1-night trip
Verified Expedia guest review

8/10 Very good

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

great
Whitney, 1-night family trip
Verified Expedia guest review

8/10 Very good

Very nice place at an affordable price. At the time of my stay. Washer and Dryers did not work. Everything else was excellent.
Nicolai, 1-night business trip
Verified Expedia guest review

6/10 Good

Charles, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not too bad
It was a little uneasy at first sight. There were homeless people lying around the front upon check in. There was a lot of construction and trucking… the pool was nice, but very cold. The guests were a little disruptive and rowdy around 2am, but other than that. It served its purpose.
Gabrielle, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not Horrible-Not Great
The hotel was not what I was expecting based on reviews I had read. First off, my friend was giving a room that was already occupied. They walked in to find someone else’s stuff in the room. Fortunately, I got an unoccupied room (haha). The room was okay, but the bathtub looked nasty. Not sure that it was necessarily dirty, but there was something wrong with the floor of the tub that made it unappealing for a bath. There were stains on the carpet, and the cover for the ironing board had absolutely NO padding. The hotel sits right on a major roadway; however, there was nothing around for dinner. They have a a few items for sale, but I refused to pay $4.00 for a small bag of chips. I ended up at a gas station a few blocks away, that had bars on the windows & doors. The breakfast was less than stellar. Powdered eggs, dry biscuits & sausage patties that I refused to try based on how they looked. They had a pancake maker, but I’m not sure it even worked. Never saw anyone try to use it. I doubt I would select this hotel again.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Receptionists from night shift and day shift were professional and outstanding service and understanding.
Daniel, 2-night family trip
Verified Travelocity guest review

10/10 Exceptional

The location was very clean and nice. The breakfast wasnt the normal Holiday Inn breakfast This was the only disappointment for us.
Tiffanie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Tony, 1-night trip
Verified Hotels.com guest review

4/10 Fair

This location is well below standards for a Holiday Inn Express. I think the overflowing trash can at the lobby entry with trash pouring over onto the sidewalk that sat there untouched for two days during our stay is indicative of the rest of this hotel and our experience there. The place is unkept and filthy, period.
Thomas, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Mauro, 1-night trip
Verified Expedia guest review