Encantada Tulum

Beachfront resort with 2 restaurants, near Tulum Beach

Choose dates to view prices

Sun, Nov 16
Sat, Nov 22
November 2025
15
December 2025
Near the turquoise waters of Tulum Beach, Encantada Tulum offers a tranquil retreat. Relax on the private beach with sun loungers, unwind with a coffee at the café or indulge in spa treatments like manicures and massages. Guests rave about the helpful staff.
VIP Access
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Area shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding
  • Bathrobes
CA $648
CA $830 total
includes taxes & fees
Nov 26 - Nov 27

Why we love this property

Sandy beach getaway
Find serenity at this resort on a private sandy beach. The waterfront location offers beach loungers, umbrellas, and an ocean-view restaurant.
Serene spa getaway
Nestled on the waterfront near a nature reserve, this resort offers rejuvenating spa services. Yoga classes and a garden complete the wellness sanctuary.
Dining across the resort
The resort features 2 restaurants with regional cuisine offering garden and ocean views. A cafe, 2 bars, and free breakfast enhance the experience.

Room options

Showing 4 of 4 rooms
Beach Front Upper | Bathroom
Beach Front Upper
Premium bedding, down comforters, in-room safe, free WiFi
Premium bedding, down comforters, in-room safe, free WiFi

Beach Front Upper

Highlights

Furnished balcony
Air conditioning
Down duvet
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed
Beach Front Lower | Bathroom
Beach Front Lower | View from room
Premium bedding, down comforters, in-room safe, free WiFi
Premium bedding, down comforters, in-room safe, free WiFi

Beach Front Lower

Highlights

Furnished balcony
Air conditioning
Down duvet
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed
Partial Ocean View | Bathroom
Partial Ocean View
Premium bedding, down comforters, in-room safe, free WiFi
Partial Ocean View

Partial Ocean View

Exceptional

Highlights

Furnished balcony
Air conditioning
Down duvet
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • 70 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed
Garden View | Bathroom
Premium bedding, down comforters, in-room safe, free WiFi
Garden View
Garden View | Terrace/patio

Garden View

Highlights

Furnished balcony
Air conditioning
Down duvet
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

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Xela Tulum - Member of Design Hotels
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About the area

Map
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 3 min walk - 0.3 km
  • Tulum National Park - 14 min drive - 8.2 km
  • Playa Paraiso - 18 min drive - 10.3 km
  • Tulum Mayan Ruins - 25 min drive - 11.7 km
  • Gran Cenote - 36 min drive - 16.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 65 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬16 min walk
  • ‪ARCA - ‬18 min walk
  • ‪Secrets Tulum Beach Club - ‬17 min walk
  • ‪La Zebra Restaurant - ‬13 min walk
  • ‪Tulumunchies - ‬13 min walk

About this property

Encantada Tulum

Encantada Tulum puts you in a great location, within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. You can indulge in deep-tissue massages, body wraps, or mani/pedis, and Encantada Restaurant, one of 2 restaurants, serves Regional cuisine and is open for breakfast and lunch. Other highlights include 2 bars/lounges, a snack bar/deli, and free bike rentals. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 8 units
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • Children (12 years old and younger) not allowed
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Offsite

    • Area shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Yoga classes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Garden
  • Terrace
  • Mosquito nets
  • Bicycle parking
  • Spa services
  • Outdoor furniture

Accessibility

  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Dining

Encantada Restaurant - Overlooking the ocean and garden, this restaurant specializes in Regional cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting).
NÜ Tulum - This fine-dining restaurant specializes in Regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 30 per accommodation, per night

Optional extras

  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.

Also known as

Encantada Tulum Hotel
Encantada Hotel
Encantada Tulum Resort
Encantada Tulum Tulum
Encantada Tulum Resort
Encantada Tulum Resort Tulum

Frequently asked questions

Does Encantada Tulum offer free cancellation for a full refund?

Yes, Encantada Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Encantada Tulum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Encantada Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at Encantada Tulum?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

What is there to do at Encantada Tulum and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Enjoy amenities like 2 bars, a private beach, and spa services. Encantada Tulum also has a garden.

Are there restaurants at or near Encantada Tulum?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Regional cuisine, and garden views.

Does Encantada Tulum have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Encantada Tulum like?

Encantada Tulum is a short 1-minute walk from Tulum Beach and 13 minutes' walk from Sian Ka'an Biosphere Reserve.

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Encantada Tulum Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Popular mentions

RoomBeachService staffFoodLocationBreakfastRestaurantTripCouplesConcierge

What guests liked

  • The beach at this property is stunning, with fluffy sand and a tranquil atmosphere, perfect for relaxation. (8 reviews)
  • Breakfast was exceptional and a highlight of the stay, with delicious and healthy options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

10/10 Exceptional

This was a very relaxing stay! The staff were fantastic! The only thing I could say is i think there should be a coffee maker and a tv for at night
Mary Craig, 4-night trip

10/10 Exceptional

Excellent service and location. Love the fact it's a small resort with just a few rooms so very private plus adults only. The only negative was the private dinner for what I expected and what was given was way overpriced.
Kenny, 2-night trip

10/10 Exceptional

Great place to stay on the ocean

This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.
rob, 8-night trip

10/10 Exceptional

Loved this place!!!!
Secily, 5-night trip

10/10 Exceptional

Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.
Richard, 3-night trip

10/10 Exceptional

My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Meredith, 3-night trip

10/10 Exceptional

The staff was AMAZING!! Great location and walkable to great dining. We took a advantage of the free bikes to get around. It was like the experience at a 5 star hotel!! Will come back again!!
ERIK, 5-night trip

10/10 Exceptional

The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options. Transportation was a bit pricey and drinks. But excellent service
Dayne, 5-night trip

10/10 Exceptional

Peaceful Romantic Getaway

Encantada was truly a special experience. My girlfriend and I work a lot, when we travel we hope every experience is outstanding. Upon arrival we were greeted with a cocktail of our choice. The restaurant is open all day which is great because I was starving from the 5.5 hour trip. The restaurant serves classic Yucatan cuisine. We ordered the fish tacos and pork tacos, both were so delicious. Our room was located close to the hotel entrance and restaurant which was not a problem at all. The staff is really what makes Encantada special. They were attentive, generous, hospitable the entire stay. This was everything we could have asked for.

10/10 Exceptional

This is a first class boutique hotel (8 rooms) that is very well run by the manager Juan Pablo (JP). The rooms are spacious, super clean and very well maintained. The well trained and friendly staff (too many to mention individually) provides caring, attentive, and personalized service. The front desk staff (Oscar, Becky, Christopher) is extremely helpful and quick to schedule activities or accommodate special wishes, such as organizing a birthday cake. The kitchen staff provides excellent food selections and is more than willing to create something that is not on the menu. The whole premises provide a feeling of “living in nature”, culminating in the gorgeous beach with lovely cabanas. From the moment we entered through the triangular front structure, we were truly enchanted and transformed. A wonderful place to reconnect with nature, recharge and let the soul rejuvenate.
Detlef, 8-night trip

10/10 Exceptional

Ocean oasis

Our stay here was wonderful. The food was so good. The service was amazing, especially Paula and Isabel. They answered our many questions, took care to make sure we had food when we were out early in the morning and gave us great reccomendations. This place is so beautiful.I would highly recommend it
Ashley, 4-night trip

10/10 Exceptional

Staff were exceptional
Jim, 14-night trip

10/10 Exceptional

I didn't get a welcome drink and the shampoo and conditioner were not the greatest quality. However, the hotel grounds were absolutely beautiful. The room was lovely and very clean. The staff were very welcoming and eager to assist.
Asma, 1-night trip

10/10 Exceptional

Amazing property and wonderful service from all the staff definitely recommend this property!
Seema, 4-night trip

10/10 Exceptional

Lo mejor!

Es la mejor experiencia que he tenido en un viaje!!
Amanecer
Francisco Antonio, 3-night trip

10/10 Exceptional

O
madalina, 6-night trip

10/10 Exceptional

Amazing property and staff
Julian, 2-night trip

8/10 Very good

Nice and Quiet
Gharzai, 1-night trip

10/10 Exceptional

From check in, to the friendly and helpful staff & concierges that always go above and beyond. I can’t recommend this beautiful property enough! It’s an 8 room property and private beach. The rooms have their own hammock outside (which I stayed in for hours), and the decor is serene and conducive to an amazing experience. I can’t wait to return and bring all my girl friends!
Amy, 2-night trip

10/10 Exceptional

Um lugar que você fica com pé na área.
Muricio, 3-night trip

10/10 Exceptional

Exceptional staff and grounds. Perfect for couples to spend quality time.
Daniel, 4-night trip

10/10 Exceptional

The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
Marc, 3-night trip

10/10 Exceptional

Everything about this property is fantastic. You could not ask for anything more. The staff is unbelievable. They make your dreams come true.
Deidra, 5-night trip

10/10 Exceptional

The service is impeccable, the property is located in a private area on the beach, and the rooms are beautifully designed to give you a tropical paradise experience. The staff and concierge will go above and beyond to accommodate your wants and needs and will address any issues immediately. The breakfast, lunch, and dinner menu is delicious and made with healthy and fresh ingredients. There are only 8 rooms, so the hotel is very private and intimate. Perfect for couples, if you’re traveling alone, or with one other person. The staff makes an effort to get to know every guest by name and even remember your preferences and trip itinerary. I will definitely come back to stay here or at the other properties under the same management if I’m in Tulum.
Linda, 4-night trip

2/10 Poor

I chose this place for a honeymoon as it promised a peaceful stay no TVs, etc. It was the WORST experience ever! Ruined my honeymoon, nonstop, loud music, and from sunrise till sunset, construction work next-door to the room you could hear saws drills, or hammering the entire day long. It should be noted on their website. This is going on so that people can choose whether or not to stay there had I known this I would’ve not had my honeymoon here, and cried myself to sleep three nights in a row. I would love to come and stay at the facility again assuming the construction is done, but because it was never relayed to us this is going on it RUINED our honeymoon. We have videos showing just how close the workers are, and how loud they are, and due to the fact, there was no TVs in the room because it was supposed to be a peaceful stay. We couldn’t even turn on the TV to drown out the noise. We went back-and-forth with the property about making it right in our opinion as they were deceptive by not sharing the construction nuisance next-door. bottom line is so far in my opinion they only care about the dollar because they have not tried to make it right with us. Thus I will leave my review so no other couples have to endure this nightmare. If and when they decide to make it right with us, I will gladly take my review down, but it should be noted for future guests that there was construction happening there. They had it in their power to inform the customer, but they chose not to
Stephanie, 3-night trip