10/10 Exceptional
This was a very relaxing stay! The staff were fantastic! The only thing I could say is i think there should be a coffee maker and a tv for at night
Mary Craig
Mary Craig, 4-night trip
Encantada Tulum
Beachfront resort with 2 restaurants, near Tulum Beach
Near the turquoise waters of Tulum Beach, Encantada Tulum offers a tranquil retreat. Relax on the private beach with sun loungers, unwind with a coffee at the café or indulge in spa treatments like manicures and massages. Guests rave about the helpful staff.
VIP AccessExceptional
Popular amenities
- Bar
- Spa
- 24/7 front desk
- Free parking
- Non-smoking
Main amenities (12)
- Daily housekeeping
- On a private beach
- 2 restaurants and 2 bars/lounges
- Free use of bicycles
- Beach umbrellas
- Beach sun loungers
- Beach towels
- Room service
- Coffee shop/cafe
- Spa services
- Area shuttle
- Terrace
Feel at home (6)
- Private bathroom
- Garden
- Terrace
- Daily housekeeping
- Premium bedding
- Bathrobes
CA $648
CA $830 total
includes taxes & fees
Nov 26 - Nov 27
Why we love this property
Sandy beach getaway
Find serenity at this resort on a private sandy beach. The waterfront location offers beach loungers, umbrellas, and an ocean-view restaurant.
Serene spa getaway
Nestled on the waterfront near a nature reserve, this resort offers rejuvenating spa services. Yoga classes and a garden complete the wellness sanctuary.
Dining across the resort
The resort features 2 restaurants with regional cuisine offering garden and ocean views. A cafe, 2 bars, and free breakfast enhance the experience.
Room options
Check availability for these dates
Showing 4 of 4 rooms
Beach Front Upper
Highlights
Furnished balcony
Air conditioning
Down duvet
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Bathrobes
- 70 sq m
- Beach view
- Sleeps 2
- 1 King Bed
Beach Front Lower
Highlights
Furnished balcony
Air conditioning
Down duvet
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Bathrobes
- 70 sq m
- Beach view
- Sleeps 2
- 1 King Bed
Partial Ocean View
Exceptional
Highlights
Furnished balcony
Air conditioning
Down duvet
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Bathrobes
- 70 sq m
- Partial ocean view
- Sleeps 2
- 1 King Bed
Garden View
Highlights
Furnished balcony
Air conditioning
Down duvet
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Bathrobes
- 70 sq m
- Sleeps 2
- 1 King Bed
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About the area
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, 77780
About this property
Encantada Tulum
Encantada Tulum puts you in a great location, within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. You can indulge in deep-tissue massages, body wraps, or mani/pedis, and Encantada Restaurant, one of 2 restaurants, serves Regional cuisine and is open for breakfast and lunch. Other highlights include 2 bars/lounges, a snack bar/deli, and free bike rentals. Fellow travelers love the helpful staff.
At a glance
Property amenities
Room amenities
Special features
Frequently asked questions
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Encantada Tulum Reviews
9.8
Exceptional
10/10
Cleanliness
10/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
10/10
Eco-friendliness
Popular mentions
RoomBeachService staffFoodLocationBreakfastRestaurantTripCouplesConciergeWhat guests liked
- The beach at this property is stunning, with fluffy sand and a tranquil atmosphere, perfect for relaxation. (8 reviews)
- Breakfast was exceptional and a highlight of the stay, with delicious and healthy options. (3 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Excellent service and location. Love the fact it's a small resort with just a few rooms so very private plus adults only. The only negative was the private dinner for what I expected and what was given was way overpriced.
Kenny
Kenny, 2-night trip
10/10 Exceptional
Great place to stay on the ocean
This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.
rob
rob, 8-night trip
10/10 Exceptional
Loved this place!!!!
Secily
Secily, 5-night trip
10/10 Exceptional
Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.
Richard
Richard, 3-night trip
10/10 Exceptional
My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Meredith
Meredith, 3-night trip
10/10 Exceptional
The staff was AMAZING!! Great location and walkable to great dining. We took a advantage of the free bikes to get around. It was like the experience at a 5 star hotel!! Will come back again!!
ERIK
ERIK, 5-night trip
10/10 Exceptional
The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options.
Transportation was a bit pricey and drinks.
But excellent service
Dayne
Dayne, 5-night trip
10/10 Exceptional
Peaceful Romantic Getaway
Encantada was truly a special experience. My girlfriend and I work a lot, when we travel we hope every experience is outstanding. Upon arrival we were greeted with a cocktail of our choice. The restaurant is open all day which is great because I was starving from the 5.5 hour trip. The restaurant serves classic Yucatan cuisine. We ordered the fish tacos and pork tacos, both were so delicious. Our room was located close to the hotel entrance and restaurant which was not a problem at all. The staff is really what makes Encantada special. They were attentive, generous, hospitable the entire stay. This was everything we could have asked for.
Joseph
10/10 Exceptional
This is a first class boutique hotel (8 rooms) that is very well run by the manager Juan Pablo (JP). The rooms are spacious, super clean and very well maintained. The well trained and friendly staff (too many to mention individually) provides caring, attentive, and personalized service. The front desk staff (Oscar, Becky, Christopher) is extremely helpful and quick to schedule activities or accommodate special wishes, such as organizing a birthday cake. The kitchen staff provides excellent food selections and is more than willing to create something that is not on the menu. The whole premises provide a feeling of “living in nature”, culminating in the gorgeous beach with lovely cabanas. From the moment we entered through the triangular front structure, we were truly enchanted and transformed. A wonderful place to reconnect with nature, recharge and let the soul rejuvenate.
Detlef
Detlef, 8-night trip
10/10 Exceptional
Ocean oasis
Our stay here was wonderful. The food was so good. The service was amazing, especially Paula and Isabel. They answered our many questions, took care to make sure we had food when we were out early in the morning and gave us great reccomendations. This place is so beautiful.I would highly recommend it
Ashley
Ashley, 4-night trip
10/10 Exceptional
Staff were exceptional
Jim
Jim, 14-night trip
10/10 Exceptional
I didn't get a welcome drink and the shampoo and conditioner were not the greatest quality.
However, the hotel grounds were absolutely beautiful. The room was lovely and very clean. The staff were very welcoming and eager to assist.
Asma
Asma, 1-night trip
10/10 Exceptional
Amazing property and wonderful service from all the staff definitely recommend this property!
Seema
Seema, 4-night trip
10/10 Exceptional
Lo mejor!
Es la mejor experiencia que he tenido en un viaje!!
Francisco Antonio
Francisco Antonio, 3-night trip
10/10 Exceptional
O
madalina
madalina, 6-night trip
10/10 Exceptional
Amazing property and staff
Julian
Julian, 2-night trip
8/10 Very good
Nice and Quiet
Gharzai
Gharzai, 1-night trip
10/10 Exceptional
From check in, to the friendly and helpful staff & concierges that always go above and beyond. I can’t recommend this beautiful property enough! It’s an 8 room property and private beach. The rooms have their own hammock outside (which I stayed in for hours), and the decor is serene and conducive to an amazing experience. I can’t wait to return and bring all my girl friends!
Amy
Amy, 2-night trip
10/10 Exceptional
Um lugar que você fica com pé na área.
Muricio
Muricio, 3-night trip
10/10 Exceptional
Exceptional staff and grounds. Perfect for couples to spend quality time.
Daniel
Daniel, 4-night trip
10/10 Exceptional
The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
Marc
Marc, 3-night trip
10/10 Exceptional
Everything about this property is fantastic. You could not ask for anything more.
The staff is unbelievable. They make your dreams come true.
Deidra
Deidra, 5-night trip
10/10 Exceptional
The service is impeccable, the property is located in a private area on the beach, and the rooms are beautifully designed to give you a tropical paradise experience. The staff and concierge will go above and beyond to accommodate your wants and needs and will address any issues immediately. The breakfast, lunch, and dinner menu is delicious and made with healthy and fresh ingredients.
There are only 8 rooms, so the hotel is very private and intimate. Perfect for couples, if you’re traveling alone, or with one other person. The staff makes an effort to get to know every guest by name and even remember your preferences and trip itinerary. I will definitely come back to stay here or at the other properties under the same management if I’m in Tulum.
Linda
Linda, 4-night trip
2/10 Poor
I chose this place for a honeymoon as it promised a peaceful stay no TVs, etc. It was the WORST experience ever! Ruined my honeymoon, nonstop, loud music, and from sunrise till sunset, construction work next-door to the room you could hear saws drills, or hammering the entire day long. It should be noted on their website. This is going on so that people can choose whether or not to stay there had I known this I would’ve not had my honeymoon here, and cried myself to sleep three nights in a row. I would love to come and stay at the facility again assuming the construction is done, but because it was never relayed to us this is going on it RUINED our honeymoon. We have videos showing just how close the workers are, and how loud they are, and due to the fact, there was no TVs in the room because it was supposed to be a peaceful stay. We couldn’t even turn on the TV to drown out the noise. We went back-and-forth with the property about making it right in our opinion as they were deceptive by not sharing the construction nuisance next-door. bottom line is so far in my opinion they only care about the dollar because they have not tried to make it right with us. Thus I will leave my review so no other couples have to endure this nightmare. If and when they decide to make it right with us, I will gladly take my review down, but it should be noted for future guests that there was construction happening there. They had it in their power to inform the customer, but they chose not to
Stephanie
Stephanie, 3-night trip
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