Bristol International Airport (BRS) - 26 min drive
Bristol Temple Meads Station - 15 min walk
Bristol (TPB-Bristol Temple Meads Train Station) - 15 min walk
Montpelier Station - 22 min walk
Restaurants
The Commercial Rooms - 2 min walk
Full Court Press - 1 min walk
Matina - 2 min walk
Strawberry Thief - 1 min walk
San Carlo - 2 min walk
About this property
Mercure Bristol Grand Hotel
Mercure Bristol Grand Hotel offers a great location, putting you within just a 10-minute walk of University of Bristol and Cabot Circus Shopping Centre. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. The helpful staff and location get great marks from fellow travelers.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 17.00 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Working away
Business center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Bicycle rentals
Facilities
Safe-deposit box at front desk
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Grab bar in bathtub
Accessible bathtub
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 16.50 per person
Parking
Self parking costs GBP 17.00 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol
Frequently asked questions
Does Mercure Bristol Grand Hotel offer free cancellation for a full refund?
Yes, Mercure Bristol Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Bristol Grand Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Bristol Grand Hotel?
Yes. Self parking costs GBP 17.00 per night.
What are the check-in and check-out times at Mercure Bristol Grand Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Are there restaurants at or near Mercure Bristol Grand Hotel?
Yes, Keepers Kitchen & Bar offers British cuisine.
What's the area around Mercure Bristol Grand Hotel like?
Mercure Bristol Grand Hotel is in Bristol City Centre, a short 7-minute walk from University of Bristol and 10 minutes' walk from Cabot Circus Shopping Centre. Travelers say that the hotel is in a great location.
Mercure Bristol Grand Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
26 Jan 2025
Great but bring ear plugs
The room was lovely. We did not sleep well due to a neighbour next to us being i considerate by having a loud conversation on the phone. We were up at 3:00am. The walls are thin and can hear everything. I was a bit dissapointed with that. You can hear people walking outside your room as rhe floor creaks alot
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jan 2025
Beautiful stain glass windows. Great staff , one o
Joanne
Joanne, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 Jan 2025
Gervis
Gervis, 1-night trip
Verified Hotels.com guest review
4/10 Fair
21 Jan 2025
No sound insulation between rooms
The hotel is fine but I asked for a quiet room and it turned the walls on the second floor were paper thin. A group in the next room partied until 5am then started again at 10am and it was as if they were in the room with me. No sleep.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jan 2025
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
18 Jan 2025
Sophie
Sophie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2025
Ellis
Ellis, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 Jan 2025
Michael
Michael, 1-night trip
Verified Hotels.com guest review
2/10 Poor
11 Jan 2025
kayleigh
kayleigh, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
9 Jan 2025
Disgusting, do not stay here
Disgusting. Do not stay here. Carpet in room heavily stained, bed sheets don’t fit so can’t be tucked in and you wake up on yellowing mattress. Rubbish in stairwell for over 24 hours. Do not stay here, there are so many better places to stay!
daniel
daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Kamil
Kamil, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
31 Dec 2024
Penny
Penny, 1-night trip
Verified Hotels.com guest review
6/10 Good
30 Dec 2024
Great staff, parking beware.
Staff were awesome, very friendly and helpful, nothing but praise and thanks for them.
Car park is a challenge in anything bigger than a small hatchback. I have a medium sized SUV with a fairly decent turning circle, no struggles but many multiple point turns and fretting about scrapes, picked my spot based on likelihood of getting a bump from another car.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Great hotel
Reception very welcoming, room clean, bed comfortable.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2024
Matt
Matt, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Christopher
Christopher, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
22 Dec 2024
Unfortunately an awful experience
Really bad experience. Long queue at check in. Suite was very dated, no working heating and extremely loud due to an organised party going on directly below (until 1am). Asked to change rooms and was told they were full (which wasn’t true as I did get a different room when I spoke to the manager), lady on reception was extremely rude and told me that the party is going on because they have to make money, she also took a personal call and went to the back room to scream loudly at what I assume was a family member. Was moved from the suite to a superior room (which was actually nicer than the suite). Location is good, but seriously awful service.
Mark
Mark, 2-night trip
Verified Hotels.com guest review
4/10 Fair
22 Dec 2024
Poor service.
No TV controle, no heating. Used bed clothes and broken glass left in the hallway all day ( still there at 5PM) Front desk does not answer the phone.
Peter
Peter, 1-night business trip
Verified Hotels.com guest review
6/10 Good
15 Dec 2024
Good stay over all! Good location and a nice hotel. Heating in the room not working, it was cold. Told reception on the first morning, was told they would put a heater in, no heater provided.
Ben
Ben, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Maria
Maria, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Dec 2024
Perfectly decent option for Bristol centre
I was a little perturbed but some of the recent reviews, but I had a perfectly good experience. My room was spacious and well equipped. Hotel parking was fine, if a little pricey for an overnight stay.
Peter
Peter, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
7 Dec 2024
A few issues, but overall good
Please provide a chair in the room the suitcase rack a waste of space
Please also provide a toilet brush, it embarrasing if you cant keep the toilet clean yourself, when sharing the room
The lighting was dreadful in the room....gloomy
But overall our stay was satisfactory and i would stay again, because if the central location. The breakfast was very good.
HILARY
HILARY, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
6/10 Good
29 Nov 2024
Good location, good bathroom, but access with a vehicle for drop off/pick is horrendous (nothing like the photo provided as the road space in front of the hotel is owned by the Council and wardens pass by every 10 minutes), also floorboards creak like crazy and walls are poorly insulated. You can get better value elsewhere.
W
W, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 Nov 2024
Nice location petty about the rooms.
Hotel is in a good location and the bar seemed nice.
Room was small, not well furnished and the bed was uncomfortable.