Heathrow Terminals 2 & 3 Underground Station - 22 min walk
Restaurants
Caffè Nero - 13 min drive
United Club - 11 min drive
Steak & Lobster - 9 min walk
Bijou Bar - 10 min walk
The Pheasant - 14 min walk
About this property
Courtyard by Marriott London Heathrow Airport
Courtyard by Marriott London Heathrow Airport features a rooftop terrace and puts you within a 15-minute drive of Windsor Castle and Royal Botanic Gardens, Kew. You can relax with a drink at one of the 2 bars/lounges, and the 2 restaurants are nice spots to grab a bite to eat. This eco-certified hotel is also within a short drive of Twickenham Stadium and Thames River. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English, Hindi, Irish, Russian
At a glance
Hotel size
244 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
Covered onsite self parking (GBP 15.00 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
2 restaurants
2 bars/lounges
Coffee shop
Water dispenser
Working away
24-hour business center
10 meeting rooms
Conference center (13982 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2020
Safe-deposit box at front desk
Rooftop terrace
Rooftop garden
Garden
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 48
Wheelchair-accessible path of travel
Wheelchair-accessible parking
4 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Desk chair
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Kitchen & Bar - Onsite restaurant.
Sky Bar - Onsite rooftop bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
WiFi is available in guestrooms for GBP 5.00 per 24-hour period (rates may vary)
Buffet breakfast is offered for an extra charge of approximately GBP 14.95 per person
Children & extra beds
Rollaway beds are available for GBP 15.0 per night
Parking
Covered self parking costs GBP 15.00 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Courtyard by Marriott London Heathrow Airport Hotel
Courtyard by Marriott London Heathrow Airport Hayes
Courtyard by Marriott London Heathrow Airport Hotel Hayes
Frequently asked questions
Does Courtyard by Marriott London Heathrow Airport offer free cancellation for a full refund?
Yes, Courtyard by Marriott London Heathrow Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Courtyard by Marriott London Heathrow Airport?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard by Marriott London Heathrow Airport?
Yes. Self parking costs GBP 15.00 per night.
What are the check-in and check-out times at Courtyard by Marriott London Heathrow Airport?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Courtyard by Marriott London Heathrow Airport and nearby?
Courtyard by Marriott London Heathrow Airport has 2 bars and a garden.
Are there restaurants at or near Courtyard by Marriott London Heathrow Airport?
Yes, there are 2 onsite restaurants.
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Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Mar 2025
Mehmet
Mehmet, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Mar 2025
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
15 Mar 2025
Hotel does not have world adapter for cell
Cheap management, not giving any extra water bottles, coffee. Hotel does not accommodate world cell phone charger.
Anil
Anil, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
13 Mar 2025
Bimal
Bimal, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Mar 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Mar 2025
Caroline
Caroline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Mar 2025
Convenient for airport
Seemed to be a new hotel, easy to find. Two restaurants to choose from
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
4 Mar 2025
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Mar 2025
Eugene
Eugene, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Mar 2025
In and Out Day
Just a good overnight option.
Darrell
Darrell, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Feb 2025
Courtyard Heathrow
Bigger room than its counterparts in the area, ambiance very pleasant. Nice smell, no bad odours, food was great, people were cordial. Overrall a 10/10
Pamela
Pamela, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Feb 2025
Alwin Domel
Alwin Domel, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 Feb 2025
Sam
Sam, 1-night trip
Verified Hotels.com guest review
2/10 Poor
20 Feb 2025
Poor management
I had booked this pre paid, non refundable stay months in advance only to receive an email the day before my check in that they had overbooked me and had to move my reservation to the nearby Sheraton. They said a confirmation from Sheraton would follow. I never received that confirmation despite my reply to their email. When I got to the Sheraton for check in they had no record of my reservation. Luckily I had saved all email commun ications and c ould prove I had a reservation. The desk clerk spent a good 20 minutes on the phone but did manage to get it straightened out. This is not my idea of good customer service.
The room was okay, but had only one lamp for lighting and no usb ports. I consider a usb port standard these days.
Ellen
Ellen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Feb 2025
Shiel
Shiel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Feb 2025
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Feb 2025
Book it!!! Its super comfy!!!
Amazing hotel! I absolutely enjoyed my stay there, although it was pretty short (3 nights). Bed soft, pillows cushiony...bathroom was sparkling clean! The location is close to the airport, and 30mins from the city centre by bus. Its quite far from Central London though, so be aware of that. Amazing customer service as well, staff was absolutely professional. Wifi was on point, tons of tv channels to watch, cleaning service on point...nah it was quite luxe!! Honestly, loved staying here and will book again next time.
Chiamaka
Chiamaka, 3-night trip
Verified Hotels.com guest review
8/10 Very good
19 Jan 2025
Hattie
Hattie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2025
One night
It was only one night. The room was excellent and the beds were very comfortable.
Bernice
Bernice, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Jan 2025
I think Hotels need to provide shower caps, they have certainly cut back since pre covid, but please bring back shower caps.
Debra
Debra, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Jane
Jane, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Great stay!
Nice stay and very clean rooms!
Mads
Mads, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Devon
Devon, 1-night trip
Verified Hotels.com guest review
4/10 Fair
28 Dec 2024
Not great
Bad room service. Bad breakfast. Staff nice but low on experience and it showed.
Richard
Richard, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Reception staff was very welcoming and polite and helpful also same for the staff at breakfast well done overall