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ibis London Excel Docklands

3.0 star property
Hotel with restaurant, near ExCeL Exhibition Centre

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Photo gallery for ibis London Excel Docklands

Front of property
Dinner served, international cuisine
Exterior
Bar (on property)
Lobby
With its eco-friendly certification, ibis London Excel Docklands is a haven near ExCeL Exhibition Centre. Savor international cuisine at FOGGS restaurant or unwind with a drink at the bar while connected to in-room WiFi. Guests praise the helpful staff and convenient location.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CA $130
CA $155 total
includes taxes & fees
Apr 25 - Apr 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed (SweetRoom)

In-room safe, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed (SweetRoom)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
View from property

Good Hotel London

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
8.4 out of 10, Very good, 1,055 reviews
The price is CA $179
CA $215 total
includes taxes & fees
Apr 25 - Apr 26
Good Hotel London
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About the area

Map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.3 km
  • O2 Arena - 9 min drive - 6.4 km
  • Tower of London - 10 min drive - 7.6 km
  • Tower Bridge - 10 min drive - 7.8 km
  • London Bridge - 13 min drive - 9.5 km

Getting around

  • London City Airport (LCY) - 11 min drive
  • London (SEN-Southend) - 45 min drive
  • Stansted Airport (STN) - 50 min drive
  • Luton Airport (LTN) - 58 min drive
  • Gatwick Airport (LGW) - 69 min drive
  • Heathrow Airport (LHR) - 83 min drive
  • West Ham Station - 4 min drive
  • Limehouse Station - 6 min drive
  • Stratford Station - 8 min drive
  • Royal Victoria DLR Station - 5 min walk
  • Custom House Station - 7 min walk
  • West Silvertown Station - 12 min walk

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co - ‬3 min walk
  • ‪Upper Deck Restaurant - ‬1 min walk
  • ‪Nakhon Thai - ‬7 min walk

About this property

ibis London Excel Docklands

Ibis London Excel Docklands puts you just a 5-minute drive from ExCeL Exhibition Centre and Thames River. For a bite to eat, guests can check out FOGGS, which serves international cuisine and is open for dinner. Other highlights at this eco-certified hotel include a bar/lounge and a snack bar/deli. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Royal Victoria DLR Station is 5 minutes and Custom House Station is 7 minutes.

Languages

Danish, English, French, German, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish
VISIBILITY

At a glance

Hotel size

    • 278 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (GBP 25 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Thin carpet in room

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

FOGGS - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 10.45 for adults and GBP 5.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per day

Parking

  • Self parking costs GBP 25 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

Does ibis London Excel Docklands offer free cancellation for a full refund?

Yes, ibis London Excel Docklands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis London Excel Docklands?

Yes, pets are welcome. There's a charge of GBP 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at ibis London Excel Docklands?

Yes. Self parking costs GBP 25 per day. Electric vehicle charging is available.

What are the check-in and check-out times at ibis London Excel Docklands?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at ibis London Excel Docklands and nearby?

Recommended spots to visit include O2 Arena (2 mi) and Tower of London (4.7 mi), along with Tower Bridge (4.8 mi) and London Bridge (5.9 mi).

Are there restaurants at or near ibis London Excel Docklands?

Yes, FOGGS offers international cuisine.

What's the area around ibis London Excel Docklands like?

Ibis London Excel Docklands is a short 5-minute walk from Royal Victoria DLR Station and 3 minutes' walk from ExCeL Exhibition Centre. Travelers give top marks for the hotel's prime location.

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Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Haydn, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Phillip, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

JACK, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Location - perfect
Great location, great staff. Just bed a little on the hard side.
D, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

As nice as ever
We have often stayed here for a London weekend break - a reasonably priced, simple, no frills hotel less than 20 mins from the West End (on the Elizabeth Line).
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

George, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

4/10 Fair

Will not recommend.
Carpet and washroom tiles had stains, bath towels had holes in them and didnt feel clean, housekeeping didnt clear and replace my used mugs for my 4 nights stay. Bedsheets were very old and rough. Will not recommend. Breakfast area is very packed since 7am, the hotel serves large groups of day tour visitors.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

piers, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Alan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Connor, 6-night trip
Verified Hotels.com guest review

6/10 Good

Ok
This is quite a basic hotel, staff where friendly and helpful. If you know Point A hotels, this is very simlar but with breakfast for double the price.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Roberto, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Caroline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Once is enough.
Check in staff was nice. While dealing with another guest issue, the reception made sure to visually connect and lwt mw know he'd be with me as soon as possible. Check in was fast, informative and very knowledgable. Going to my room, the linen closet was open and in disarray..not exactly confidence building. I had to self-service for an iron. The room was a let down. Small and in need of an upgrade, even the heater was minimally effective. The bed, bathroom and comfort were all lacking. Needless to say, I'm not likely to book again.
3-night business trip
Verified Hotels.com guest review

6/10 Good

Fine for a quick business trip
It was fine for being close to London Excel for my conference. The tv is my room didn't work and it is very basic but it served the purpose for a quick business trip.
Karen, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Consistent
Reliable, convenient, clean. Just the right amount of comfort for an overnight stay. Also, location is perfect. Quiet at night, yet right by the Elizabeth line for easy access to central London.
Elena, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Deborah, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Philip, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Scott, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ExCel centre accommodation
Great location for the ExCel conference centre. Been before and will go again. Great value 👍
Gareth, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent customer servce.
Much appreciated warm welcome after a busy day. Room upgrade with drinks voucher, Nespresso coffee machine and complimentary cookies which was a pleasant surprise. Room was nice and quiet. Ate in and the service was excellent. Good buffet breakfast in the morning (although on the second day it was just too busy with two coach loads of tourists all having descended for breakfast at the same time). Decided to eat in the second night and had a very good pizza with a side salad. All in all an excellent stay.
Timothy, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay very convenient
Very surprised with our stay at Ibis hotel, we will definitely use the hotel again as very convenient for Excel. Small room but well appointed, clean, and quiet. Appeared to be also be able to be used as a connecting family room due to the secure area which joined us with next door room. Bag of handmade cookies, 2 bottles of water, tea, coffee, bath robe and normal bathroom shampoo, shower gel, etc. Lovely view of the waterway from the window. Breakfast was vast and very tasty, continental or full English available with plenty of choices of cereal fruit and juices. We also had an evening bar meal, which was nice and great value considering we were in London. Staff of all levels were all very polite and welcoming , nothing was too much trouble. I asked for an extra duvet (as we always fight over duvet), and it was provided straight away by the room ladies. In all we had a lovely 2 night stay, only downside was parking at £25 a night in the hotel next door, but as we were going to Excel, it was cheaper to park there and have a very short walk. Good location, plenty of restaurants, pub, cable car, and DLR within a few mins.
EMMA-JAYNE, 2-night trip
Verified Hotels.com guest review